TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TS23 from
Turbo tax works!
It is easy and time efficient. Was very simple to complete.
Date published: 2022-04-14
Rated 5 out of 5 by
TMSM16 from
Turbo Tax is the best CPA
Turbo Tax was so easy to use. Customer service was awesome. I prefer this over dealing with a CPA any day of the week!
Date published: 2022-04-14
Rated 4 out of 5 by
Old Dude 99 from
Turbo Tax Review 2021 Tax Return
Everything worked well. Software did a good job stepping through process, with very user friendly and easily understood questions. Only disappointment was that it did not give us the chance to upload my wife's W-2. So we had to manually enter data, which took more time. My W-2 was uploaded without incident.
Date published: 2022-04-14
Rated 1 out of 5 by
Maayan from
TurboTax Live Premier was HORRIBLE
The assistants were not able to answer my questions. They told me i had a confusing situation and they did not know the answer. I knew my situation was a little bit unusual as I have a PhD stipend for my income. However, paying over $200 to be give zero help is extremely upsetting. I should have just done the version with no help because that is what I got. I will never again use this service. I will go to a CPA and pay them directly. It is cheaper and has better help. TurboTax, you really need to think a bit more about your CRM here.
Date published: 2022-04-14
Rated 4 out of 5 by
Miley71 from
It was good but took too long
It shouldn’t be so complicated. It took me 2 hours. Could be streamlined more.
Date published: 2022-04-14
Rated 5 out of 5 by
saul44 from
I like it
Customer service is great and i really enjoy i can get a hold of someone live when needed
Date published: 2022-04-14
Rated 2 out of 5 by
Xandres from
Errors and Extra information needed
Errors were popping up to a section that I did not need to input any information.
Date published: 2022-04-14
Rated 3 out of 5 by
Grrrrrrrrrrrrr 0192838475 from
2x Charged | When You Buy and When You File
Process is easy but be aware that you can get charged when you purchase the product and when you file.
Date published: 2022-04-14
Rated 5 out of 5 by
40Mary from
Excellent Site
Very happy with my second year of using Turbo Tax. Easy to use and the explanations for things I wasn't quite sure of were great.
Date published: 2022-04-14
Rated 5 out of 5 by
Ruacajun from
Long Time Customer
I have been using Turbo Tax for 17 years and it is always very easy to file. The few times I needed assistance Intuit representatives have been amazing to work with and are very knowledgeable.
All TurboTax® Offerings Reviews - Page 1518
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TS23 from
Turbo tax works!
It is easy and time efficient. Was very simple to complete.
Date published: 2022-04-14
Rated 5 out of 5 by
TMSM16 from
Turbo Tax is the best CPA
Turbo Tax was so easy to use. Customer service was awesome. I prefer this over dealing with a CPA any day of the week!
Date published: 2022-04-14
Rated 4 out of 5 by
Old Dude 99 from
Turbo Tax Review 2021 Tax Return
Everything worked well. Software did a good job stepping through process, with very user friendly and easily understood questions. Only disappointment was that it did not give us the chance to upload my wife's W-2. So we had to manually enter data, which took more time. My W-2 was uploaded without incident.
Date published: 2022-04-14
Rated 1 out of 5 by
Maayan from
TurboTax Live Premier was HORRIBLE
The assistants were not able to answer my questions. They told me i had a confusing situation and they did not know the answer. I knew my situation was a little bit unusual as I have a PhD stipend for my income. However, paying over $200 to be give zero help is extremely upsetting. I should have just done the version with no help because that is what I got. I will never again use this service. I will go to a CPA and pay them directly. It is cheaper and has better help. TurboTax, you really need to think a bit more about your CRM here.
Date published: 2022-04-14
Rated 4 out of 5 by
Miley71 from
It was good but took too long
It shouldn’t be so complicated. It took me 2 hours. Could be streamlined more.
Date published: 2022-04-14
Rated 5 out of 5 by
saul44 from
I like it
Customer service is great and i really enjoy i can get a hold of someone live when needed
Date published: 2022-04-14
Rated 2 out of 5 by
Xandres from
Errors and Extra information needed
Errors were popping up to a section that I did not need to input any information.
Date published: 2022-04-14
Rated 3 out of 5 by
Grrrrrrrrrrrrr 0192838475 from
2x Charged | When You Buy and When You File
Process is easy but be aware that you can get charged when you purchase the product and when you file.
Date published: 2022-04-14
Rated 5 out of 5 by
40Mary from
Excellent Site
Very happy with my second year of using Turbo Tax. Easy to use and the explanations for things I wasn't quite sure of were great.
Date published: 2022-04-14
Rated 5 out of 5 by
Ruacajun from
Long Time Customer
I have been using Turbo Tax for 17 years and it is always very easy to file. The few times I needed assistance Intuit representatives have been amazing to work with and are very knowledgeable.
All TurboTax® Offerings Reviews - Page 1518
Date published: 2022-04-14