TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Good, with concerns I have a standard and easy tax situation. W2 income from one job. File federal and state taxes. Single. After spending about an hour filling out the tax, I realized I was in the Deluxe product which costs $59 and then you have to pay $49 for State. Looking at the difference between Free and Deluxe, I realize that Free should cover my tax situation. But I read that I'd have to start from the beginning again. So, I'm paying $108 because I was somehow in the Deluxe mode, and I didn't want to start from the beginning. Will create a reminder for myself for next year to see how to get into "Free mode" from the start to determine whether that one is good enough for me.
Date published: 2022-04-17
Rated 4 out of 5 by from Good but shady the work was great. First it was $90, then $138 but at the end it was $177!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy! Everything was step by step and easy to follow. Makes filing very easy. Highly recommend.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome! I have great experience with turbo tax. I recommend for everyone to try it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo 2021 Taxes I can't say enough postive things about Turbo Tax. Support team is great. Always want to make sure that you understand the forms and assist you with completion when needed. Customer Service representative that called me back on 4/17/2022 was super informative and looked like a radio celebrity! Thank you for your assistance.
Date published: 2022-04-17
Rated 4 out of 5 by from Good program Although I had a few questions about filing, the online chat worked great to answer my questions
Date published: 2022-04-17
Rated 5 out of 5 by from Great tool for filling taxes. I'm using TurboTax for 8 years, and each year I'm happy with my tax filling expiriences.
Date published: 2022-04-17
Rated 5 out of 5 by from Great and Easy Super easy and fast. Will definitely use again next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Very helpful Very nice and answered all of our questions. Speeded up the process.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesume Easy to use, has all the answers if ask, and save filing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good, with concerns I have a standard and easy tax situation. W2 income from one job. File federal and state taxes. Single. After spending about an hour filling out the tax, I realized I was in the Deluxe product which costs $59 and then you have to pay $49 for State. Looking at the difference between Free and Deluxe, I realize that Free should cover my tax situation. But I read that I'd have to start from the beginning again. So, I'm paying $108 because I was somehow in the Deluxe mode, and I didn't want to start from the beginning. Will create a reminder for myself for next year to see how to get into "Free mode" from the start to determine whether that one is good enough for me.
Date published: 2022-04-17
Rated 4 out of 5 by from Good but shady the work was great. First it was $90, then $138 but at the end it was $177!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy! Everything was step by step and easy to follow. Makes filing very easy. Highly recommend.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Awesome! I have great experience with turbo tax. I recommend for everyone to try it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo 2021 Taxes I can't say enough postive things about Turbo Tax. Support team is great. Always want to make sure that you understand the forms and assist you with completion when needed. Customer Service representative that called me back on 4/17/2022 was super informative and looked like a radio celebrity! Thank you for your assistance.
Date published: 2022-04-17
Rated 4 out of 5 by from Good program Although I had a few questions about filing, the online chat worked great to answer my questions
Date published: 2022-04-17
Rated 5 out of 5 by from Great tool for filling taxes. I'm using TurboTax for 8 years, and each year I'm happy with my tax filling expiriences.
Date published: 2022-04-17
Rated 5 out of 5 by from Great and Easy Super easy and fast. Will definitely use again next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Very helpful Very nice and answered all of our questions. Speeded up the process.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesume Easy to use, has all the answers if ask, and save filing.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1515