TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax Review I've been using TurboTax for YEARS!! Will continue to do so.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is very helpful. I am not real computer literate, so it took me awhile, but it all turned out good.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX TURBO TAX APP WILL WALK YOU THRU THE WHOLE PROCESS - NOT 100% SURE ON EACH STEP BUT RELATIVELY STRAIGHTFORWARD
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is awesome!! I like doing things myself, and turbo tax helped me do that, while offering support if needed.
Date published: 2021-05-18
Rated 3 out of 5 by from I get stuck every year Literally every time I file with TurboTax I get stuck on the investment part. I really appreciate being able to upload 1099's but there's always so many things to fix. Generally I would say it makes my life a lot easier - I never want to file a paper version, ever.
Date published: 2021-05-18
Rated 2 out of 5 by from Not the best software for $ Bugs known from January (according to user posts) still in software in May...why? 'Download with state' doesn't include e-file...be prepared to pay another $25 for that and maybe another $20 for the money to be deducted from your Fed refund. On the whole, software not worth $80+$25, as it currently stands. Getting hung up on by customer service after an hour on hold not so great either.
Date published: 2021-05-18
Rated 5 out of 5 by from Great tax service Super easy to use Live help if needed Quick results
Date published: 2021-05-18
Rated 2 out of 5 by from Too many glitches The questions would direct me to items I did not have or could not respond far too often. For example, I had a 1095-C but it kept asking me to complete the information in 1095-HC.
Date published: 2021-05-18
Rated 5 out of 5 by from EXTREMELY HELPFULL Took some time but overall it was as good as usual
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Quick to use! I really liked how it easy it was to click on the explanation for a complete detail of terms I might not have understood.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1511
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Review I've been using TurboTax for YEARS!! Will continue to do so.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is very helpful. I am not real computer literate, so it took me awhile, but it all turned out good.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX TURBO TAX APP WILL WALK YOU THRU THE WHOLE PROCESS - NOT 100% SURE ON EACH STEP BUT RELATIVELY STRAIGHTFORWARD
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is awesome!! I like doing things myself, and turbo tax helped me do that, while offering support if needed.
Date published: 2021-05-18
Rated 3 out of 5 by from I get stuck every year Literally every time I file with TurboTax I get stuck on the investment part. I really appreciate being able to upload 1099's but there's always so many things to fix. Generally I would say it makes my life a lot easier - I never want to file a paper version, ever.
Date published: 2021-05-18
Rated 2 out of 5 by from Not the best software for $ Bugs known from January (according to user posts) still in software in May...why? 'Download with state' doesn't include e-file...be prepared to pay another $25 for that and maybe another $20 for the money to be deducted from your Fed refund. On the whole, software not worth $80+$25, as it currently stands. Getting hung up on by customer service after an hour on hold not so great either.
Date published: 2021-05-18
Rated 5 out of 5 by from Great tax service Super easy to use Live help if needed Quick results
Date published: 2021-05-18
Rated 2 out of 5 by from Too many glitches The questions would direct me to items I did not have or could not respond far too often. For example, I had a 1095-C but it kept asking me to complete the information in 1095-HC.
Date published: 2021-05-18
Rated 5 out of 5 by from EXTREMELY HELPFULL Took some time but overall it was as good as usual
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Quick to use! I really liked how it easy it was to click on the explanation for a complete detail of terms I might not have understood.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1511