TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Forced to upgrade I've been using this service every year for as long as its been available and always loved it. This year I was determined to have some sort of Premium Tax issue and was forced to pay for the upgraded service in order to finish my return. No explanation, no option to say no and stick with the free level. Whatever the Premium issue was had no affect at all on the amount of my return but I was still forced to pay for a service I didnt need or want. I'll be checking out different options for my return next year.
Date published: 2021-06-12
Rated 5 out of 5 by from I love Turbo tax I used it for many years and love it more every year
Date published: 2021-06-12
Rated 5 out of 5 by from I like TurboTax TurboTax was intimidating at first, but it was not difficult and helped me so much
Date published: 2021-06-12
Rated 4 out of 5 by from TurboTax 2020 Very Good.................................................
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax works very well I have used Turbo Tax for 20+ years. It works very well.
Date published: 2021-06-12
Rated 4 out of 5 by from Tubo Tax Deluxe 2020 Can not give it 5 stars as it took two attempts to get ng!eturns filed. The first try it kept goring around in circles and not transmitting. Waited 24 hours and it transmitted. Frustrating!
Date published: 2021-06-12
Rated 4 out of 5 by from After getting excellent help on the phone, GREAT! I have used Turbo Tax for taxes for more than 5 years. I like the way it transfers my old info to the new one. For the first time this year I had some difficulty, and it may be that even though it says you can use it for 5 returns, one must uninstall if using it on a different PC, so maybe that caused the glitch. But after spending about an hour with me on the phone the agent from Turbo Tax fixed the problem and assisted me in completing the return. I don't know why it was re-jected stating the AGI was incorrect, as I double checked and it it, so hopefully the second efile attempt will be accepted. I will still use Turbo Tax next year since they went to great length to help me out on the phone.
Date published: 2021-06-12
Rated 5 out of 5 by from good software this software is easy to use and help is there if you need it.
Date published: 2021-06-12
Rated 5 out of 5 by from Awesome Very helpful and extremely useful. Much easier than by hand
Date published: 2021-06-12
Rated 4 out of 5 by from Turbo Tax Filing Have been using Turbo Tax for several years, even got my CPA son-in-law using TT. We both really like it and makes it easy to file clean and accurate tax return Disappointed that the electronic filing for OK has a fee but happy Federal filing is no charge
Date published: 2021-06-12
All TurboTax® Offerings Reviews - Page 1510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Forced to upgrade I've been using this service every year for as long as its been available and always loved it. This year I was determined to have some sort of Premium Tax issue and was forced to pay for the upgraded service in order to finish my return. No explanation, no option to say no and stick with the free level. Whatever the Premium issue was had no affect at all on the amount of my return but I was still forced to pay for a service I didnt need or want. I'll be checking out different options for my return next year.
Date published: 2021-06-12
Rated 5 out of 5 by from I love Turbo tax I used it for many years and love it more every year
Date published: 2021-06-12
Rated 5 out of 5 by from I like TurboTax TurboTax was intimidating at first, but it was not difficult and helped me so much
Date published: 2021-06-12
Rated 4 out of 5 by from TurboTax 2020 Very Good.................................................
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax works very well I have used Turbo Tax for 20+ years. It works very well.
Date published: 2021-06-12
Rated 4 out of 5 by from Tubo Tax Deluxe 2020 Can not give it 5 stars as it took two attempts to get ng!eturns filed. The first try it kept goring around in circles and not transmitting. Waited 24 hours and it transmitted. Frustrating!
Date published: 2021-06-12
Rated 4 out of 5 by from After getting excellent help on the phone, GREAT! I have used Turbo Tax for taxes for more than 5 years. I like the way it transfers my old info to the new one. For the first time this year I had some difficulty, and it may be that even though it says you can use it for 5 returns, one must uninstall if using it on a different PC, so maybe that caused the glitch. But after spending about an hour with me on the phone the agent from Turbo Tax fixed the problem and assisted me in completing the return. I don't know why it was re-jected stating the AGI was incorrect, as I double checked and it it, so hopefully the second efile attempt will be accepted. I will still use Turbo Tax next year since they went to great length to help me out on the phone.
Date published: 2021-06-12
Rated 5 out of 5 by from good software this software is easy to use and help is there if you need it.
Date published: 2021-06-12
Rated 5 out of 5 by from Awesome Very helpful and extremely useful. Much easier than by hand
Date published: 2021-06-12
Rated 4 out of 5 by from Turbo Tax Filing Have been using Turbo Tax for several years, even got my CPA son-in-law using TT. We both really like it and makes it easy to file clean and accurate tax return Disappointed that the electronic filing for OK has a fee but happy Federal filing is no charge
Date published: 2021-06-12
All TurboTax® Offerings Reviews - Page 1510