TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Its ok, doesn't help you understand how thing affe Would be much better if it allowed you to see what your taxes would be like if you didn't claim your adult child. If you didn't have that side hustle, etc. Its so focused on entering data it doesn't let you understand how these affect the dollars you owe at the end of the year
Date published: 2021-05-13
Rated 5 out of 5 by from For young people who hate Bureaucratic lingo 24 year old woman who hates/don’t understand (fully) this kind of stuff, TurboTax is a godsend. Some people aren’t meant for “regular” people stuff such as taxes, business, boring stuff in general and I am one of those people. So doing my taxes and FAFSA irritates me to no end. But thank god turbotax makes it easy for someone like me to comprehend, because I would be up a creek without it. So thanks TurboTax for being easy and understandable.
Date published: 2021-05-13
Rated 5 out of 5 by from Works Great! Easy to navigate and understand! I recommend Turbo Tax to anyone!
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome. Easy to use application. Very friendly, Knowledgeable, and Professional Tax Experts.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Intuitive I've been using TurboTax for several years now and I truly believe I am receiving the maximum tax refund for my money. I also really like that it asks you questions in layman's terms and explains why your refund value rises or falls as you enter more information.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax was a pain year!! I was unfortunately stuck in the Turbo Tax Updater Loop and couldn't find a solution on the website. I consider myself pretty tech savvy and this issues was so frustrating!! I spent hours and hours trying different solutions, lost all my work on my federal return and had to start over. I spent an hour on the phone with Turbo Tax Tech Expert (ha!) who did not know how to fix the issue...seemed to have never heard of it before...and saying, I wonder why it doesn't give you a choice not to update. Wow!! Today, after again spending hours trying to get the state return to open, I stumbled across the 'fix'. It worked...but not sure why it was so hard to find and why the tech staff did not know. I've used TT for over 10 years seriously considering a change in 2021.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use. It walks you right through your taxes and files them for you.
Date published: 2021-05-13
Rated 5 out of 5 by from THIS WAS GREAT! It was super easy! they do it all for you! I wouldn't use anyone else!
Date published: 2021-05-13
Rated 5 out of 5 by from the best!!! Fast Easy Accurate!!!, It took me step by step at an easy speed and double checked all my information for accuracy.,
Date published: 2021-05-13
Rated 2 out of 5 by from State return nightmares I have been a happy TurboTax user for year - even when submitting multiple state tax returns (due to residency moves or earnings in multiple states). However, this year I ran into a multitude of problems that were inherently software feature misses (moving 2x in year), outright bugs (NH part-year resident return), or questionable outcomes (PA state treatment of Fed K-1) in TurboTaxes treatment of state taxes. Customer service, though available and attempted to help was inefffective. Horrible experience this year - will make me reconsider paying to have my taxes done next year.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Its ok, doesn't help you understand how thing affe Would be much better if it allowed you to see what your taxes would be like if you didn't claim your adult child. If you didn't have that side hustle, etc. Its so focused on entering data it doesn't let you understand how these affect the dollars you owe at the end of the year
Date published: 2021-05-13
Rated 5 out of 5 by from For young people who hate Bureaucratic lingo 24 year old woman who hates/don’t understand (fully) this kind of stuff, TurboTax is a godsend. Some people aren’t meant for “regular” people stuff such as taxes, business, boring stuff in general and I am one of those people. So doing my taxes and FAFSA irritates me to no end. But thank god turbotax makes it easy for someone like me to comprehend, because I would be up a creek without it. So thanks TurboTax for being easy and understandable.
Date published: 2021-05-13
Rated 5 out of 5 by from Works Great! Easy to navigate and understand! I recommend Turbo Tax to anyone!
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome. Easy to use application. Very friendly, Knowledgeable, and Professional Tax Experts.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Intuitive I've been using TurboTax for several years now and I truly believe I am receiving the maximum tax refund for my money. I also really like that it asks you questions in layman's terms and explains why your refund value rises or falls as you enter more information.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax was a pain year!! I was unfortunately stuck in the Turbo Tax Updater Loop and couldn't find a solution on the website. I consider myself pretty tech savvy and this issues was so frustrating!! I spent hours and hours trying different solutions, lost all my work on my federal return and had to start over. I spent an hour on the phone with Turbo Tax Tech Expert (ha!) who did not know how to fix the issue...seemed to have never heard of it before...and saying, I wonder why it doesn't give you a choice not to update. Wow!! Today, after again spending hours trying to get the state return to open, I stumbled across the 'fix'. It worked...but not sure why it was so hard to find and why the tech staff did not know. I've used TT for over 10 years seriously considering a change in 2021.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use. It walks you right through your taxes and files them for you.
Date published: 2021-05-13
Rated 5 out of 5 by from THIS WAS GREAT! It was super easy! they do it all for you! I wouldn't use anyone else!
Date published: 2021-05-13
Rated 5 out of 5 by from the best!!! Fast Easy Accurate!!!, It took me step by step at an easy speed and double checked all my information for accuracy.,
Date published: 2021-05-13
Rated 2 out of 5 by from State return nightmares I have been a happy TurboTax user for year - even when submitting multiple state tax returns (due to residency moves or earnings in multiple states). However, this year I ran into a multitude of problems that were inherently software feature misses (moving 2x in year), outright bugs (NH part-year resident return), or questionable outcomes (PA state treatment of Fed K-1) in TurboTaxes treatment of state taxes. Customer service, though available and attempted to help was inefffective. Horrible experience this year - will make me reconsider paying to have my taxes done next year.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1497