TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Does a pretty good job Overall does a pretty good job, although occasionally there are some misleading questions that result in incorrect entries. Fortunately I do have an accounting background which allows me to detect issues with the end result and so I know when to go back and look for errors to fix. That said figuring out what to fix and where is not straight forward - I spent more than an hour with a rep combing through various options until we got to the desired fix. Fortunately the rep was pretty friendly and kept my frustration down!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Really like how easy it is to use. Everything is filled out and verified multiple time to get you back max amount.
Date published: 2022-04-15
Rated 2 out of 5 by from Major problems After 20 years using Turbo Tax with FEW problems, I had major problems this year. I bought TurboTax CD from Costco this year ($49.99) but I still had to pay $25 to file CA state return. Also, I had to re-start the program six or seven times at various places--twice from the beginning, other restarts at different points of recovery. I think it's ok now, but am awaiting e-file results.
Date published: 2022-04-15
Rated 4 out of 5 by from Hard to go back to specific forms Overall OK. Had to upgrade twice for a fairly simple form
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome The instruction was very easy to follow. I was very happen with this service.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is Easy, fast, no nonsense way to do your taxes
Date published: 2022-04-15
Rated 2 out of 5 by from Painful So annoyed I have to buy this janky software each year just because TurboTax lobbied Congress to block simplified tax returns. Also, the "real people" helping were not helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes it just a whole lot easier to file Time is of the essence this year...Turbo Tax helps with all the organization skills necessary.
Date published: 2022-04-15
Rated 5 out of 5 by from Even easier this year Very easy and straightforward, but it is irritating that I can't post this review unless they consider it to be long enough........
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is outstanding They take the stress of figuring everything out and answer your question as they arrive
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Does a pretty good job Overall does a pretty good job, although occasionally there are some misleading questions that result in incorrect entries. Fortunately I do have an accounting background which allows me to detect issues with the end result and so I know when to go back and look for errors to fix. That said figuring out what to fix and where is not straight forward - I spent more than an hour with a rep combing through various options until we got to the desired fix. Fortunately the rep was pretty friendly and kept my frustration down!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use Really like how easy it is to use. Everything is filled out and verified multiple time to get you back max amount.
Date published: 2022-04-15
Rated 2 out of 5 by from Major problems After 20 years using Turbo Tax with FEW problems, I had major problems this year. I bought TurboTax CD from Costco this year ($49.99) but I still had to pay $25 to file CA state return. Also, I had to re-start the program six or seven times at various places--twice from the beginning, other restarts at different points of recovery. I think it's ok now, but am awaiting e-file results.
Date published: 2022-04-15
Rated 4 out of 5 by from Hard to go back to specific forms Overall OK. Had to upgrade twice for a fairly simple form
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome The instruction was very easy to follow. I was very happen with this service.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is Easy, fast, no nonsense way to do your taxes
Date published: 2022-04-15
Rated 2 out of 5 by from Painful So annoyed I have to buy this janky software each year just because TurboTax lobbied Congress to block simplified tax returns. Also, the "real people" helping were not helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes it just a whole lot easier to file Time is of the essence this year...Turbo Tax helps with all the organization skills necessary.
Date published: 2022-04-15
Rated 5 out of 5 by from Even easier this year Very easy and straightforward, but it is irritating that I can't post this review unless they consider it to be long enough........
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is outstanding They take the stress of figuring everything out and answer your question as they arrive
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1497