TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 4 out of 5 by
BatVan from
Does a pretty good job
Overall does a pretty good job, although occasionally there are some misleading questions that result in incorrect entries. Fortunately I do have an accounting background which allows me to detect issues with the end result and so I know when to go back and look for errors to fix. That said figuring out what to fix and where is not straight forward - I spent more than an hour with a rep combing through various options until we got to the desired fix. Fortunately the rep was pretty friendly and kept my frustration down!
Date published: 2022-04-15
Rated 5 out of 5 by
KauaiKimi from
Easy to use
Really like how easy it is to use. Everything is filled out and verified multiple time to get you back max amount.
Date published: 2022-04-15
Rated 2 out of 5 by
unusedddd from
Major problems
After 20 years using Turbo Tax with FEW problems, I had major problems this year. I bought TurboTax CD from Costco this year ($49.99) but I still had to pay $25 to file CA state return. Also, I had to re-start the program six or seven times at various places--twice from the beginning, other restarts at different points of recovery. I think it's ok now, but am awaiting e-file results.
Date published: 2022-04-15
Rated 4 out of 5 by
AniPani from
Hard to go back to specific forms
Overall OK. Had to upgrade twice for a fairly simple form
Date published: 2022-04-15
Rated 5 out of 5 by
Nebra from
Awesome
The instruction was very easy to follow. I was very happen with this service.
Date published: 2022-04-15
Rated 5 out of 5 by
Vicki200500800 from
Turbo Tax is awesome
Turbo Tax is Easy, fast, no nonsense way to do your taxes
Date published: 2022-04-15
Rated 2 out of 5 by
John082903489235 from
Painful
So annoyed I have to buy this janky software each year just because TurboTax lobbied Congress to block simplified tax returns. Also, the "real people" helping were not helpful.
Date published: 2022-04-15
Rated 5 out of 5 by
suzi354 from
Turbo Tax makes it just a whole lot easier to file
Time is of the essence this year...Turbo Tax helps with all the organization skills necessary.
Date published: 2022-04-15
Rated 5 out of 5 by
Dan1955q from
Even easier this year
Very easy and straightforward, but it is irritating that I can't post this review unless they consider it to be long enough........
Date published: 2022-04-15
Rated 4 out of 5 by
15amos from
Turbo Tax is outstanding
They take the stress of figuring everything out and answer your question as they arrive
All TurboTax® Offerings Reviews - Page 1497
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
BatVan from
Does a pretty good job
Overall does a pretty good job, although occasionally there are some misleading questions that result in incorrect entries. Fortunately I do have an accounting background which allows me to detect issues with the end result and so I know when to go back and look for errors to fix. That said figuring out what to fix and where is not straight forward - I spent more than an hour with a rep combing through various options until we got to the desired fix. Fortunately the rep was pretty friendly and kept my frustration down!
Date published: 2022-04-15
Rated 5 out of 5 by
KauaiKimi from
Easy to use
Really like how easy it is to use. Everything is filled out and verified multiple time to get you back max amount.
Date published: 2022-04-15
Rated 2 out of 5 by
unusedddd from
Major problems
After 20 years using Turbo Tax with FEW problems, I had major problems this year. I bought TurboTax CD from Costco this year ($49.99) but I still had to pay $25 to file CA state return. Also, I had to re-start the program six or seven times at various places--twice from the beginning, other restarts at different points of recovery. I think it's ok now, but am awaiting e-file results.
Date published: 2022-04-15
Rated 4 out of 5 by
AniPani from
Hard to go back to specific forms
Overall OK. Had to upgrade twice for a fairly simple form
Date published: 2022-04-15
Rated 5 out of 5 by
Nebra from
Awesome
The instruction was very easy to follow. I was very happen with this service.
Date published: 2022-04-15
Rated 5 out of 5 by
Vicki200500800 from
Turbo Tax is awesome
Turbo Tax is Easy, fast, no nonsense way to do your taxes
Date published: 2022-04-15
Rated 2 out of 5 by
John082903489235 from
Painful
So annoyed I have to buy this janky software each year just because TurboTax lobbied Congress to block simplified tax returns. Also, the "real people" helping were not helpful.
Date published: 2022-04-15
Rated 5 out of 5 by
suzi354 from
Turbo Tax makes it just a whole lot easier to file
Time is of the essence this year...Turbo Tax helps with all the organization skills necessary.
Date published: 2022-04-15
Rated 5 out of 5 by
Dan1955q from
Even easier this year
Very easy and straightforward, but it is irritating that I can't post this review unless they consider it to be long enough........
Date published: 2022-04-15
Rated 4 out of 5 by
15amos from
Turbo Tax is outstanding
They take the stress of figuring everything out and answer your question as they arrive
All TurboTax® Offerings Reviews - Page 1497
Date published: 2022-04-15