TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Comprehensive almost to the point of annoying! I've used it for a decade or so, and will continue to use it because it has information about possible deductions that are beyond anything else I have ever seen.
Date published: 2022-10-15
Rated 5 out of 5 by from EXCELLENT PROGRAM easy to load information . VERY HELPFUL easy to use and will definitely use again next year
Date published: 2022-10-15
Rated 4 out of 5 by from It is a perfect fit! Very engaging! .I had some issues with the program.
Date published: 2022-10-15
Rated 4 out of 5 by from Easy to use but Easy to use but wish there was a way to review each document in full without going page by page.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Desktop TurboTax offers phone support experts who answer complex questions effectively and quickly.
Date published: 2022-10-15
Rated 5 out of 5 by from Using turbo tax for 10 years now Turbo tax is just made easy to use. There are hints and helpful tips on every page. They already know when something is confusing and have it explained before we even realize it.
Date published: 2022-10-15
Rated 5 out of 5 by from its convienant not to bad pretty easy took bout 30 min to do free edition jhdjhtdytj
Date published: 2022-10-15
Rated 1 out of 5 by from Hosed again by Turbo Tax It is bad enough paying taxes but to go through the pain and agony of filing with TurboTax makes the experience 10X worse but I have filed using this app in the past and seem to be stuck with it. The application is slow, the filing process is terrible and the inability for TurboTax to remember if I used the app or the online version killls me. I think I have paid twice every year for filing because I know if I question the issue it will make go through the whole painful process again. Shame on me for not breaking this annual misery and use a different app. Maybe next year.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax reliable and easy to use I have been using Turbo tax for years. I like it very much. It's easy to use and it guides you very well through the tax preparation process. Also, I like they are updating it every year to make it easier to use.
Date published: 2022-10-15
Rated 2 out of 5 by from Was promised assistance While the application is easy to use and has a lot of helpful tips, there were times I had questions. I asked repeatedly when purchasing the TurboTax Business package if there would be assistance available. I was guaranteed their account reps understood the software and could answer general questions. When the time came, I called and received the run around for hours until someone finally said "we do not provide assistance on the business side". I requested a refund. Let's see if they at least honor that.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Comprehensive almost to the point of annoying! I've used it for a decade or so, and will continue to use it because it has information about possible deductions that are beyond anything else I have ever seen.
Date published: 2022-10-15
Rated 5 out of 5 by from EXCELLENT PROGRAM easy to load information . VERY HELPFUL easy to use and will definitely use again next year
Date published: 2022-10-15
Rated 4 out of 5 by from It is a perfect fit! Very engaging! .I had some issues with the program.
Date published: 2022-10-15
Rated 4 out of 5 by from Easy to use but Easy to use but wish there was a way to review each document in full without going page by page.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Desktop TurboTax offers phone support experts who answer complex questions effectively and quickly.
Date published: 2022-10-15
Rated 5 out of 5 by from Using turbo tax for 10 years now Turbo tax is just made easy to use. There are hints and helpful tips on every page. They already know when something is confusing and have it explained before we even realize it.
Date published: 2022-10-15
Rated 5 out of 5 by from its convienant not to bad pretty easy took bout 30 min to do free edition jhdjhtdytj
Date published: 2022-10-15
Rated 1 out of 5 by from Hosed again by Turbo Tax It is bad enough paying taxes but to go through the pain and agony of filing with TurboTax makes the experience 10X worse but I have filed using this app in the past and seem to be stuck with it. The application is slow, the filing process is terrible and the inability for TurboTax to remember if I used the app or the online version killls me. I think I have paid twice every year for filing because I know if I question the issue it will make go through the whole painful process again. Shame on me for not breaking this annual misery and use a different app. Maybe next year.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax reliable and easy to use I have been using Turbo tax for years. I like it very much. It's easy to use and it guides you very well through the tax preparation process. Also, I like they are updating it every year to make it easier to use.
Date published: 2022-10-15
Rated 2 out of 5 by from Was promised assistance While the application is easy to use and has a lot of helpful tips, there were times I had questions. I asked repeatedly when purchasing the TurboTax Business package if there would be assistance available. I was guaranteed their account reps understood the software and could answer general questions. When the time came, I called and received the run around for hours until someone finally said "we do not provide assistance on the business side". I requested a refund. Let's see if they at least honor that.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 150