TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Too many problems with your software this year :( First year this was not compatible with my new computer. It freezes up, the windows that opened up were blank. Had to put in activation code on two separate occasions. I have used this since 2004 but this was a truly a horrible experience
Date published: 2021-05-13
Rated 4 out of 5 by from Good thing Helped with my taxes and I'm happy about it. Will continue using
Date published: 2021-05-13
Rated 5 out of 5 by from so easy I was definitely scared of doing my taxes this helped way more than I thought it would.
Date published: 2021-05-13
Rated 5 out of 5 by from Simple.Fast.Effective. Pretty fast. Got done in like 2hrs. This'll probably be mistaken for some bot comment but it's not. Legit thought filing taxes was gonna be hard but it wasn't.
Date published: 2021-05-13
Rated 4 out of 5 by from Awesome This is easy to do and much faster than all the other tax online and Awesome.
Date published: 2021-05-13
Rated 1 out of 5 by from What a disaster This online software doesn't integrate with downloaded software from prior years. Enjoy starting over again!
Date published: 2021-05-13
Rated 1 out of 5 by from Very misleading I wanted to file for free, but instead, after a long and confusing process, turbotax said that the only way to finish filing was to pay them $60 for deluxe because I had received a $4 foreign dividend. Then they charged me $160 instead, after which I was never prompted to receive help.
Date published: 2021-05-13
Rated 5 out of 5 by from yayyy good I was rejected, but was able to continue by refiling
Date published: 2021-05-13
Rated 5 out of 5 by from Live Help was great Had to contact live help twice. Both were excellent help. Very professional
Date published: 2021-05-13
Rated 5 out of 5 by from Very helpful Very easy and understandable and was able to get completed in an hour
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1489
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Too many problems with your software this year :( First year this was not compatible with my new computer. It freezes up, the windows that opened up were blank. Had to put in activation code on two separate occasions. I have used this since 2004 but this was a truly a horrible experience
Date published: 2021-05-13
Rated 4 out of 5 by from Good thing Helped with my taxes and I'm happy about it. Will continue using
Date published: 2021-05-13
Rated 5 out of 5 by from so easy I was definitely scared of doing my taxes this helped way more than I thought it would.
Date published: 2021-05-13
Rated 5 out of 5 by from Simple.Fast.Effective. Pretty fast. Got done in like 2hrs. This'll probably be mistaken for some bot comment but it's not. Legit thought filing taxes was gonna be hard but it wasn't.
Date published: 2021-05-13
Rated 4 out of 5 by from Awesome This is easy to do and much faster than all the other tax online and Awesome.
Date published: 2021-05-13
Rated 1 out of 5 by from What a disaster This online software doesn't integrate with downloaded software from prior years. Enjoy starting over again!
Date published: 2021-05-13
Rated 1 out of 5 by from Very misleading I wanted to file for free, but instead, after a long and confusing process, turbotax said that the only way to finish filing was to pay them $60 for deluxe because I had received a $4 foreign dividend. Then they charged me $160 instead, after which I was never prompted to receive help.
Date published: 2021-05-13
Rated 5 out of 5 by from yayyy good I was rejected, but was able to continue by refiling
Date published: 2021-05-13
Rated 5 out of 5 by from Live Help was great Had to contact live help twice. Both were excellent help. Very professional
Date published: 2021-05-13
Rated 5 out of 5 by from Very helpful Very easy and understandable and was able to get completed in an hour
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1489