TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by from First time user The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1486
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
Rated 5 out of 5 by from First time user The process was easy and painless! Paid an accountant in the past and this saved me a ton of money (I think)!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1486