TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Used it for Years Every year turbo tax changes a little but this year is wasn't clear on some of the questions. such as w-2 boxes 12, a bit confusing. also interest on mortgagee box 10, had to look it up. It's good in the way it has the help feature.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy! Nice to do from home. walks through and catches any errors.
Date published: 2021-03-01
Rated 4 out of 5 by from Using Turbo Tax for 8 Years I have been filing my taxes with Turbo Tax for 8 years and it's pretty simple. I haven't had any issues.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo is cool turbo is cool, never had issues. great fot mu first year filling.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Used it for Years Every year turbo tax changes a little but this year is wasn't clear on some of the questions. such as w-2 boxes 12, a bit confusing. also interest on mortgagee box 10, had to look it up. It's good in the way it has the help feature.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy! Nice to do from home. walks through and catches any errors.
Date published: 2021-03-01
Rated 4 out of 5 by from Using Turbo Tax for 8 Years I have been filing my taxes with Turbo Tax for 8 years and it's pretty simple. I haven't had any issues.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo is cool turbo is cool, never had issues. great fot mu first year filling.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Very easy to follow and customer support is excellent. Support was very helpful and they sincerely wanted to help solve my problem.
Date published: 2021-03-01
Rated 5 out of 5 by from Easier to use than paper forms Better than the old days of using paper forms. Easy to use interface. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from The live representative was on point and guided me It was just cool to have someone with experience and so polite to help me thank you.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use thanks for making filing easy to use. i have used it for years
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax made is easy once again! It's the same every year - the site makes it easier and easier.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst year after almost 8 years using this service This was my worst experience with TurboTax in almost 8 years. I mistakenly selected the "live" version and wasn't able to go back to the baseline version without starting from scratch - which I didn't want to do. In other years, TurboTax was able to import my entire W2 as well as various other forms, this year, most of those didn't work so I had to enter most of the information manually. So, not only did I have to do more work myself but I had to pay more for a worse service. I've been a loyal TT client and have seen improvements over the years, this year you definitely went backwards with client experience.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1483