TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a blessing I've used TurboTax for years and never had a problem quick and easy!!!
Date published: 2022-01-07
Rated 3 out of 5 by from Turbo + Credit Karma = Cumbersome It was a source of great frustration having to get Turbo Tax customer service to walk me through setting up a Credit Karma Money Spend account manually, because the CK pop-up kept giving me an error message. I think it was b/c I had a general account with them, but not the Money Spend kind. THEN, my credit union wasn't listed and you HAVE to link an account (why??), so I picked an account I have just a couple of dollars in to link it. Finally success (after at least 30 minutes) ... only to be told that I don't "qualify" for the advance loan and to look for an email telling me why. Based on the criteria I saw on my final tax paperwork, I think it's because I don't currently have a job - which shouldn't matter when they're taking the repayment directly from the IRS. Hey Turbo/Intuit, *Streamline these two sites so that there is no going back and forth, and pop-ups that the customer service agents can't see and can't help with, creating the situation where they had to walk me through googling the Credit Karma Money Spend steps for their site. *Don't require people link a bank account! If I want to do that at some point I would, but as it stands, I now have a Money Spend card coming in the mail that will have $1 on it once it is transferred from the rarely used account I was forced to link it to. *Have options available for the unemployed to receive their funds early too.
Date published: 2022-01-07
Rated 5 out of 5 by from Jackie This service is exceptional! I am satisfied with the online experience and will continue enjoying TurboTax.
Date published: 2022-01-07
Rated 5 out of 5 by from I love Turbo Tax I have been using this service for 7 years and I have yet to run in to an issue or have to pay anybody to do it for me.
Date published: 2022-01-07
Rated 5 out of 5 by from Easy to Use! I've always found this platform easy to utilize and appreciate the speedy refund!
Date published: 2022-01-07
Rated 5 out of 5 by from So easy! Great experience, very easy to use, every year is better
Date published: 2022-01-07
Rated 5 out of 5 by from So Easy Done in under 30 minutes Could not have been easier- Worth the money
Date published: 2022-01-07
Rated 5 out of 5 by from Thank you Great help to understand things I recommend highly
Date published: 2022-01-07
Rated 5 out of 5 by from Amazing! So easy and simple for anyone it really is turbo because it’s less then 30min start to finish. Use turbo tax if you want to maximize your return and have it not be complicated.
Date published: 2022-01-07
Rated 5 out of 5 by from Quick and easy I've use for over 15 years love it so quick and easy
Date published: 2022-01-07
All TurboTax® Offerings Reviews - Page 1481
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a blessing I've used TurboTax for years and never had a problem quick and easy!!!
Date published: 2022-01-07
Rated 3 out of 5 by from Turbo + Credit Karma = Cumbersome It was a source of great frustration having to get Turbo Tax customer service to walk me through setting up a Credit Karma Money Spend account manually, because the CK pop-up kept giving me an error message. I think it was b/c I had a general account with them, but not the Money Spend kind. THEN, my credit union wasn't listed and you HAVE to link an account (why??), so I picked an account I have just a couple of dollars in to link it. Finally success (after at least 30 minutes) ... only to be told that I don't "qualify" for the advance loan and to look for an email telling me why. Based on the criteria I saw on my final tax paperwork, I think it's because I don't currently have a job - which shouldn't matter when they're taking the repayment directly from the IRS. Hey Turbo/Intuit, *Streamline these two sites so that there is no going back and forth, and pop-ups that the customer service agents can't see and can't help with, creating the situation where they had to walk me through googling the Credit Karma Money Spend steps for their site. *Don't require people link a bank account! If I want to do that at some point I would, but as it stands, I now have a Money Spend card coming in the mail that will have $1 on it once it is transferred from the rarely used account I was forced to link it to. *Have options available for the unemployed to receive their funds early too.
Date published: 2022-01-07
Rated 5 out of 5 by from Jackie This service is exceptional! I am satisfied with the online experience and will continue enjoying TurboTax.
Date published: 2022-01-07
Rated 5 out of 5 by from I love Turbo Tax I have been using this service for 7 years and I have yet to run in to an issue or have to pay anybody to do it for me.
Date published: 2022-01-07
Rated 5 out of 5 by from Easy to Use! I've always found this platform easy to utilize and appreciate the speedy refund!
Date published: 2022-01-07
Rated 5 out of 5 by from So easy! Great experience, very easy to use, every year is better
Date published: 2022-01-07
Rated 5 out of 5 by from So Easy Done in under 30 minutes Could not have been easier- Worth the money
Date published: 2022-01-07
Rated 5 out of 5 by from Thank you Great help to understand things I recommend highly
Date published: 2022-01-07
Rated 5 out of 5 by from Amazing! So easy and simple for anyone it really is turbo because it’s less then 30min start to finish. Use turbo tax if you want to maximize your return and have it not be complicated.
Date published: 2022-01-07
Rated 5 out of 5 by from Quick and easy I've use for over 15 years love it so quick and easy
Date published: 2022-01-07
All TurboTax® Offerings Reviews - Page 1481