TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy to use and follow I found Turbo Tax to be easy to use and the directions easy to follow. The possible answer boxes were helpful.
Date published: 2022-04-17
Rated 2 out of 5 by from Unhelpful and over priced Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by from Got the job done again Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by from Better than HRBlock - help needs help though I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax has Knowledgeable experts The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by from Thanks for the help love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awsome Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use and follow I found Turbo Tax to be easy to use and the directions easy to follow. The possible answer boxes were helpful.
Date published: 2022-04-17
Rated 2 out of 5 by from Unhelpful and over priced Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by from Got the job done again Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by from Better than HRBlock - help needs help though I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax has Knowledgeable experts The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by from Thanks for the help love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awsome Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1481