TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 4 out of 5 by
AlanC1961 from
Decent Software
Couldn't delete Schedule K which I haven't had for years. Seems to have a problem with date acquired later than date purchased on short transactions.
Date published: 2022-04-15
Rated 2 out of 5 by
2Nic from
Unusually Harder to file this year
I have used TurboTax for many years. This year I had difficulties using PayPal as my form of payment for the product. After calling for assistance, they were unable to help and I had to resort to using a credit card. I also had difficulties with the program accepting my job title, eventhough it was a selection offered in the pull down tab for occupations. I had to select another job title closely related. It was mostly a time inconvenience to have to attempt to have the title accepted and then search through for that prompt again to change the title.
Date published: 2022-04-15
Rated 3 out of 5 by
Lilev from
Turbo tax is o.k. but not great
The child credit prevented us from filing the first return filled out. We have no dependents, yet it showed up as an issue preventing from e-filing. Had to start a completely new return and the errors found were in the same location even though I didn't fill out anything. A real pain in the neck.
Date published: 2022-04-15
Rated 5 out of 5 by
De 15 from
My CTE, Chief Tax Expert, aka. Deanna--brilliant!
Deanna was simply perfect regarding this stressful annual event. She handled the whole process like the professional she is. I've been using your service for a few years now with no regrets or second thoughts because every time I've called on you, you've provided competent and capable people like Deanna to help me. I appreciate that and with any luck, I hope to see you again next year, as I remain the one formally known as Dave.
Date published: 2022-04-15
Rated 4 out of 5 by
c1better from
I've always loved TurboTax
I've used TurboTax for over 10 years and I love them. Even with technology changes and upgrades, it has still be very intuitive and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by
running bull from
2021 tax year
the site was had to use when needing to go back and edit
Date published: 2022-04-15
Rated 5 out of 5 by
NiaPW from
Turbo Tax is FANTASTIC!
The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by
Missysperson from
So frustrating!!
The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by
eSolutions from
Would be nice if...
When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by
Dianna C from
turbo tax is great
Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
All TurboTax® Offerings Reviews - Page 1479
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
AlanC1961 from
Decent Software
Couldn't delete Schedule K which I haven't had for years. Seems to have a problem with date acquired later than date purchased on short transactions.
Date published: 2022-04-15
Rated 2 out of 5 by
2Nic from
Unusually Harder to file this year
I have used TurboTax for many years. This year I had difficulties using PayPal as my form of payment for the product. After calling for assistance, they were unable to help and I had to resort to using a credit card. I also had difficulties with the program accepting my job title, eventhough it was a selection offered in the pull down tab for occupations. I had to select another job title closely related. It was mostly a time inconvenience to have to attempt to have the title accepted and then search through for that prompt again to change the title.
Date published: 2022-04-15
Rated 3 out of 5 by
Lilev from
Turbo tax is o.k. but not great
The child credit prevented us from filing the first return filled out. We have no dependents, yet it showed up as an issue preventing from e-filing. Had to start a completely new return and the errors found were in the same location even though I didn't fill out anything. A real pain in the neck.
Date published: 2022-04-15
Rated 5 out of 5 by
De 15 from
My CTE, Chief Tax Expert, aka. Deanna--brilliant!
Deanna was simply perfect regarding this stressful annual event. She handled the whole process like the professional she is. I've been using your service for a few years now with no regrets or second thoughts because every time I've called on you, you've provided competent and capable people like Deanna to help me. I appreciate that and with any luck, I hope to see you again next year, as I remain the one formally known as Dave.
Date published: 2022-04-15
Rated 4 out of 5 by
c1better from
I've always loved TurboTax
I've used TurboTax for over 10 years and I love them. Even with technology changes and upgrades, it has still be very intuitive and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by
running bull from
2021 tax year
the site was had to use when needing to go back and edit
Date published: 2022-04-15
Rated 5 out of 5 by
NiaPW from
Turbo Tax is FANTASTIC!
The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by
Missysperson from
So frustrating!!
The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by
eSolutions from
Would be nice if...
When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by
Dianna C from
turbo tax is great
Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
All TurboTax® Offerings Reviews - Page 1479
Date published: 2022-04-15