TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
Rated 5 out of 5 by from Help My Tax Anxiety!! I've always heard about turbotax but never used it. Decided to try it this time vs going to a live tax preparer who in my personal opinion overcharges. I admit I was feeling overwhelmed when I started but the instructions really helped & calmed my anxiety. Fingers crossed everything is all correct since I followed, entered, and provided all info to the best of my knowledge. Looking forward to using them again & sharing with others the process.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax I actually enjoy doing my taxes now. No appointments are needed to file and you don't have to deal with other people standing around listening to the conversation. The ease of using Tubo Tax is just great.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax needs some work, sorry. After many, many years of using TurboTax, this is the first time I encountered a serious bug or two. I was using EasyStep. When I got to the end of the Federal Return, I noticed some items weren't reported. No problem, I could go back, as I've done in previous versions. 1. EVERY SINGLE TIME I would edit a section, I would end up re-answering the bit about the COVID checks. Every single time. Add a new 1099Div, then re-answer that Yes, the $2800 was what I expected. Add a new 1099INT, re-answer. Constantly. 2. The import of TDAmeritrade 1099s just failed. Wouldn't work. Had to enter manually. First time that ever happened, since 2003. 3. Finally, when I tried to eFile, I got the infamous "validation failed, you might have to mail in your return". What? What? So I tried the update suggestion. No problem, Turbotax said, all updated. Finally, I did a complete shut down, then re-installed Monterey (Mac OS), then re-installed Turbo Tax from the CD, then hit the updates, which actually did something. It all worked after that and I got eFile to work. Not impressed with this version.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent! Turbo Tax is helpful and very easy to use, even with multiple sources of income.
Date published: 2022-04-15
Rated 1 out of 5 by from Error Loop Technical Issues I have an admittedly odd situation where I get several W-2s for the same amount from different companies who outsource payroll and HR to ADP total source. Because of this I have several W-2s with identical amounts and the same EIN but are genuinely separate W-2s. Turbotax would not let me electronically file my returns because it kept flagging these as duplicate W-2s. After 1.5 hours on the phone with support, the only solution they could offer me was to pay more for a CPA to help me with this issue... I am a CPA... the issue isn't with any accounting, but with their software not allowing me to file my taxes the correct way
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1477
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
Rated 5 out of 5 by from Help My Tax Anxiety!! I've always heard about turbotax but never used it. Decided to try it this time vs going to a live tax preparer who in my personal opinion overcharges. I admit I was feeling overwhelmed when I started but the instructions really helped & calmed my anxiety. Fingers crossed everything is all correct since I followed, entered, and provided all info to the best of my knowledge. Looking forward to using them again & sharing with others the process.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax I actually enjoy doing my taxes now. No appointments are needed to file and you don't have to deal with other people standing around listening to the conversation. The ease of using Tubo Tax is just great.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax needs some work, sorry. After many, many years of using TurboTax, this is the first time I encountered a serious bug or two. I was using EasyStep. When I got to the end of the Federal Return, I noticed some items weren't reported. No problem, I could go back, as I've done in previous versions. 1. EVERY SINGLE TIME I would edit a section, I would end up re-answering the bit about the COVID checks. Every single time. Add a new 1099Div, then re-answer that Yes, the $2800 was what I expected. Add a new 1099INT, re-answer. Constantly. 2. The import of TDAmeritrade 1099s just failed. Wouldn't work. Had to enter manually. First time that ever happened, since 2003. 3. Finally, when I tried to eFile, I got the infamous "validation failed, you might have to mail in your return". What? What? So I tried the update suggestion. No problem, Turbotax said, all updated. Finally, I did a complete shut down, then re-installed Monterey (Mac OS), then re-installed Turbo Tax from the CD, then hit the updates, which actually did something. It all worked after that and I got eFile to work. Not impressed with this version.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent! Turbo Tax is helpful and very easy to use, even with multiple sources of income.
Date published: 2022-04-15
Rated 1 out of 5 by from Error Loop Technical Issues I have an admittedly odd situation where I get several W-2s for the same amount from different companies who outsource payroll and HR to ADP total source. Because of this I have several W-2s with identical amounts and the same EIN but are genuinely separate W-2s. Turbotax would not let me electronically file my returns because it kept flagging these as duplicate W-2s. After 1.5 hours on the phone with support, the only solution they could offer me was to pay more for a CPA to help me with this issue... I am a CPA... the issue isn't with any accounting, but with their software not allowing me to file my taxes the correct way
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1477