TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax is OK Turbo Tax 2020 was a disappointment. Help features used to be linked to the form/page I was using. I struggled to find help. I was directed to forums. I would have preferred the old IRS link and Help features. It is a challenge to come up with wording that will actually connect me with useful help.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax does a good job and eay to use! Easy to use and ask the right questions. Hard to miss anything with this program!
Date published: 2021-05-11
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC!!!! VERY EASY TO FILE. GREAT EXPLANATIONS. I HAVE USED TURBO TAX FOR MANY YEARS.
Date published: 2021-05-11
Rated 5 out of 5 by from Appreciate TurboTax guidance Good experience, have used the tax service several years and am well pleased.
Date published: 2021-05-11
Rated 5 out of 5 by from Great features and easy to use Love using, easy to use and understand. will use again next year
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax e-file Turbo tax was easy to migrate through. Simple process to file taxes. Recommend to anyone even those not tax prep savvy.
Date published: 2021-05-11
Rated 5 out of 5 by from Fast and easy. Fast and easy, even for a novice. No experience necessary to do your own taxes. Saves money and time.
Date published: 2021-05-11
Rated 1 out of 5 by from Employee stock plan worksheets broken Your employee stock plan worksheets won't download correctly and there are multiple complaints from users stating it doesn't work. This type of stuff needs to work instead of having to spend extra time figuring out a work around or having taxes down elsewhere so that it can be filed right! I've used Turbo tax for 10+ years but will look for another option next year and save myself the extra time and frustration.
Date published: 2021-05-11
Rated 4 out of 5 by from Harder to open Had difficulty opening file once I had started. Customer service helped me one time, but it was difficult to open next time I opened file.
Date published: 2021-05-11
Rated 4 out of 5 by from Overall very helpful At times, not totally user friendly. I had difficulty going back to previous information to edit it.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1475
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is OK Turbo Tax 2020 was a disappointment. Help features used to be linked to the form/page I was using. I struggled to find help. I was directed to forums. I would have preferred the old IRS link and Help features. It is a challenge to come up with wording that will actually connect me with useful help.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax does a good job and eay to use! Easy to use and ask the right questions. Hard to miss anything with this program!
Date published: 2021-05-11
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC!!!! VERY EASY TO FILE. GREAT EXPLANATIONS. I HAVE USED TURBO TAX FOR MANY YEARS.
Date published: 2021-05-11
Rated 5 out of 5 by from Appreciate TurboTax guidance Good experience, have used the tax service several years and am well pleased.
Date published: 2021-05-11
Rated 5 out of 5 by from Great features and easy to use Love using, easy to use and understand. will use again next year
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax e-file Turbo tax was easy to migrate through. Simple process to file taxes. Recommend to anyone even those not tax prep savvy.
Date published: 2021-05-11
Rated 5 out of 5 by from Fast and easy. Fast and easy, even for a novice. No experience necessary to do your own taxes. Saves money and time.
Date published: 2021-05-11
Rated 1 out of 5 by from Employee stock plan worksheets broken Your employee stock plan worksheets won't download correctly and there are multiple complaints from users stating it doesn't work. This type of stuff needs to work instead of having to spend extra time figuring out a work around or having taxes down elsewhere so that it can be filed right! I've used Turbo tax for 10+ years but will look for another option next year and save myself the extra time and frustration.
Date published: 2021-05-11
Rated 4 out of 5 by from Harder to open Had difficulty opening file once I had started. Customer service helped me one time, but it was difficult to open next time I opened file.
Date published: 2021-05-11
Rated 4 out of 5 by from Overall very helpful At times, not totally user friendly. I had difficulty going back to previous information to edit it.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1475