TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

(4.5/5 | 63462 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Charging for services I didn't need!!!! Every year I file free and last year and this year it tries to charge for services I don't need and it never shows the free version or allow you to select it. I file single and I don't need all the extra's
Date published: 2023-02-01
Rated 5 out of 5 by from AWESOM Very happy with my results and how easy it was i will continue using turbo tax for now on.
Date published: 2023-02-01
Rated 5 out of 5 by from Tax return is easy in TurboTax I am using TurboTax for almost 10 years now. Turbo Tax portal is very informative and easy to use. I normally spent an hour for filling Tax each year and never had an issue. This year I have selected TurboTax Online Deluxe as per my need.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax is Awesome Turbo tax made doing my taxes easy, and stress free
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax is an excellent program. A very easy software to use. I really recommend it.
Date published: 2023-02-01
Rated 5 out of 5 by from so easy!!!! i love how info from previous years is already loaded
Date published: 2023-02-01
Rated 3 out of 5 by from Turbo Tax Honestly I love using Turbo Tax but it is never clear what you will paying to actually get your taxes back. I think its bologna that you have to pay to pay with your refund when in previous years I haven't had to. Ya'll get your money either way. If I had would have know that I would have waited two days to file and saved the $39. I only continued becasue everytime you stop to restart you have to answer a million things before you can continue. I wasn't happy about it.
Date published: 2023-02-01
Rated 5 out of 5 by from Great Service! I have used TurboTax for the past 6 years with no issues!
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax + Credit Karma = CRAPPY CUSTOMER SERVICES TurboTax made the wrong decision to partner with credit karma. I've been a loyal customer since 2013. Just recently TurboTax started working with credit Karma and you have to have a spend account with credit karma to get the cash advance. I sign up for a spend account last year after always receiving my cash advance on the turbo card TurboTax sends out. Welp, after creating my spend account, its been nothing but problems, couldn't buy anything because they kept blocking my account due to "suspected fraud" after proving it was actually ME that made that purchase. You cant add an account to credit karma spend account, at least when I did, an error will always come up. I have my own financial bank institution, I bank with Member 1st, who wants to deal with all that crap with Credit Karma when I have my own bank so after the funds were eventually depleted, I stopped bothering with the spend account and it eventually closed on its own. Fast forward to today, I filed with TurboTax, got offered an advance but FOUND OUT I CANT GET AN ADVANCE BECAUSE MY SPEND ACCOUNT IS CLOSED AND I AM NOT ABLE TO RE-OPEN OR CREATE A SPEND ACCOUNT. I will no longer be doing my taxes with TurboTax until they either change it or create other ways to get your cash advance. I wish I can give it 0 stars!
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax rocks turbo tax was easy and fast to use and I plan to use again in the future
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1473
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Charging for services I didn't need!!!! Every year I file free and last year and this year it tries to charge for services I don't need and it never shows the free version or allow you to select it. I file single and I don't need all the extra's
Date published: 2023-02-01
Rated 5 out of 5 by from AWESOM Very happy with my results and how easy it was i will continue using turbo tax for now on.
Date published: 2023-02-01
Rated 5 out of 5 by from Tax return is easy in TurboTax I am using TurboTax for almost 10 years now. Turbo Tax portal is very informative and easy to use. I normally spent an hour for filling Tax each year and never had an issue. This year I have selected TurboTax Online Deluxe as per my need.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax is Awesome Turbo tax made doing my taxes easy, and stress free
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax is an excellent program. A very easy software to use. I really recommend it.
Date published: 2023-02-01
Rated 5 out of 5 by from so easy!!!! i love how info from previous years is already loaded
Date published: 2023-02-01
Rated 3 out of 5 by from Turbo Tax Honestly I love using Turbo Tax but it is never clear what you will paying to actually get your taxes back. I think its bologna that you have to pay to pay with your refund when in previous years I haven't had to. Ya'll get your money either way. If I had would have know that I would have waited two days to file and saved the $39. I only continued becasue everytime you stop to restart you have to answer a million things before you can continue. I wasn't happy about it.
Date published: 2023-02-01
Rated 5 out of 5 by from Great Service! I have used TurboTax for the past 6 years with no issues!
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax + Credit Karma = CRAPPY CUSTOMER SERVICES TurboTax made the wrong decision to partner with credit karma. I've been a loyal customer since 2013. Just recently TurboTax started working with credit Karma and you have to have a spend account with credit karma to get the cash advance. I sign up for a spend account last year after always receiving my cash advance on the turbo card TurboTax sends out. Welp, after creating my spend account, its been nothing but problems, couldn't buy anything because they kept blocking my account due to "suspected fraud" after proving it was actually ME that made that purchase. You cant add an account to credit karma spend account, at least when I did, an error will always come up. I have my own financial bank institution, I bank with Member 1st, who wants to deal with all that crap with Credit Karma when I have my own bank so after the funds were eventually depleted, I stopped bothering with the spend account and it eventually closed on its own. Fast forward to today, I filed with TurboTax, got offered an advance but FOUND OUT I CANT GET AN ADVANCE BECAUSE MY SPEND ACCOUNT IS CLOSED AND I AM NOT ABLE TO RE-OPEN OR CREATE A SPEND ACCOUNT. I will no longer be doing my taxes with TurboTax until they either change it or create other ways to get your cash advance. I wish I can give it 0 stars!
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax rocks turbo tax was easy and fast to use and I plan to use again in the future
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1473