TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from You all are great I have never had any problem with doing my taxes . You make it so easy.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS THE BEST Been using it for years! Even as I add more things, it's still super easy to use and super informative as well.
Date published: 2021-03-01
Rated 5 out of 5 by from I love this tax filing system They make a terrible job bearable. They keep last year's info and build on that for the current year. There are checks along the way and alerts if you need to double check something. FYI...our returns are simple, so I am done in 2 hours.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax does Comprehensive Analysis I have been a Turbo Tax customer for 9 years, and am very satisfied with their accuracy in fact checking and prompting to double check information when needed.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome love using turbo tax always a good experince......
Date published: 2021-03-01
Rated 5 out of 5 by from This was great! This was a simple, easy and effective process. It was not confusing and really made me feel confident, as I am filing my own taxes for the first time!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! Great experience with TurboTax. It is easy to use and free for me! I highly recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the most simplified software out there As a former tax professional, I recommend TurboTax to all of my former clients and I use it for my self employment filings.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product, very easy to use This is the first year I filed my taxes by myself and I was extremely nervous, but TurboTax made the process very simple
Date published: 2021-03-01
Rated 1 out of 5 by from Will Not Use Again I have used Turbotax for a number of years now, but will not use it again in the future. The software is not accommodating for people with self-employment income despite using the self-employed product version. It was particularly difficult when trying to input a first year 100% special depreciation bonus deduction for my business vehicle. The software worksheet was not set up to accept this circumstance and I had to manipulate the inputs just to get it to produce the correct previous year 100% vehicle deduction. I spoke to over ten Turbotax tax advisors via phone and chat regarding this issue without any resolution. I wound up printing and mailing my return in order to override the software. I paid a separate CPA to review my return because of my lack of faith in how Turbotax completed the return. Bottom line is that Turbotax did not update their software to accommodate the option business owners have to take 100% first year special bonus depreciation on some assets following the 2018 tax law changes. As such, the entire return was wrought with errors and I spent countless hours on the phone and in chats trying to get it to work for electronic submission only to wind up printing the return and mailing it in which I could have done by myself anyway. I would recommend Turbotax to those with simple returns only, but not to anyone trying to enter depreciation for business assets. As such, I will not be using the product ever again.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from You all are great I have never had any problem with doing my taxes . You make it so easy.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS THE BEST Been using it for years! Even as I add more things, it's still super easy to use and super informative as well.
Date published: 2021-03-01
Rated 5 out of 5 by from I love this tax filing system They make a terrible job bearable. They keep last year's info and build on that for the current year. There are checks along the way and alerts if you need to double check something. FYI...our returns are simple, so I am done in 2 hours.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax does Comprehensive Analysis I have been a Turbo Tax customer for 9 years, and am very satisfied with their accuracy in fact checking and prompting to double check information when needed.
Date published: 2021-03-01
Rated 5 out of 5 by from awesome love using turbo tax always a good experince......
Date published: 2021-03-01
Rated 5 out of 5 by from This was great! This was a simple, easy and effective process. It was not confusing and really made me feel confident, as I am filing my own taxes for the first time!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! Great experience with TurboTax. It is easy to use and free for me! I highly recommend it.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the most simplified software out there As a former tax professional, I recommend TurboTax to all of my former clients and I use it for my self employment filings.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product, very easy to use This is the first year I filed my taxes by myself and I was extremely nervous, but TurboTax made the process very simple
Date published: 2021-03-01
Rated 1 out of 5 by from Will Not Use Again I have used Turbotax for a number of years now, but will not use it again in the future. The software is not accommodating for people with self-employment income despite using the self-employed product version. It was particularly difficult when trying to input a first year 100% special depreciation bonus deduction for my business vehicle. The software worksheet was not set up to accept this circumstance and I had to manipulate the inputs just to get it to produce the correct previous year 100% vehicle deduction. I spoke to over ten Turbotax tax advisors via phone and chat regarding this issue without any resolution. I wound up printing and mailing my return in order to override the software. I paid a separate CPA to review my return because of my lack of faith in how Turbotax completed the return. Bottom line is that Turbotax did not update their software to accommodate the option business owners have to take 100% first year special bonus depreciation on some assets following the 2018 tax law changes. As such, the entire return was wrought with errors and I spent countless hours on the phone and in chats trying to get it to work for electronic submission only to wind up printing the return and mailing it in which I could have done by myself anyway. I would recommend Turbotax to those with simple returns only, but not to anyone trying to enter depreciation for business assets. As such, I will not be using the product ever again.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1468