TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AWESOME SERVICE!!! I was reluctant to get help online but so glad I did .The Representative Amy helped me so much!!! I have used Turbo Tax for years and plan on using them going forward.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Excellent software with no glitches, errors, and just perfect.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy as Pie! My husband was always the one who handled taxes, since he passed away this spring, I am in charge. I always thought it was too complicated, but turbo tax got me there and whew, that's done. Thanks Turbo Tax!
Date published: 2021-05-11
Rated 2 out of 5 by from You were better Your service makes it difficult to remove unintended fees for additional services. There should be an option at the end to delete the additional services. I could have done this for free, but I have always valued your services in the past. Next year I will not use TurboTax.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax is what I expected OK. I have used Turbo Tax for many years for many tax returns.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax, the name says it all! This is my second year in a row using TurboTax and I am elated at how easy and quick it was to file. It took me probably 20-30 minutes to complete everything, if not less!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Rocks 7th Year using Turbo Tax and it gets better every year
Date published: 2021-05-11
Rated 2 out of 5 by from Hiccups and Hurdles I've used TT for nearly 30 years. The 2020 Tax Year software does not appear to be functioning properly. It is not allowing me to go to "data sources" and/or quickly link to supporting documents. I assume this is a programming issue. I was very disappointed because these issues do NOT relate to TCJA or CARES legislative changes!
Date published: 2021-05-11
Rated 5 out of 5 by from You always do a great job! I've used TurboTax for years, and I'll keep using it. I've used a tax expert, and I've done it by myself, both methods are easy. The site walks you through everything, and the tax experts are helpful and good communicators. Thanks for the service!
Date published: 2021-05-11
Rated 4 out of 5 by from Relatively easy to use for complicated return In simplest terms, it is easier than preparing to turn over everything to an accountant. We are not 'tax avoiders' and don't try for arcane deductions. Thus we don't fear audit, particularly since we are not appealing targets and if we had one the yield would be small if any at all.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME SERVICE!!! I was reluctant to get help online but so glad I did .The Representative Amy helped me so much!!! I have used Turbo Tax for years and plan on using them going forward.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Excellent software with no glitches, errors, and just perfect.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy as Pie! My husband was always the one who handled taxes, since he passed away this spring, I am in charge. I always thought it was too complicated, but turbo tax got me there and whew, that's done. Thanks Turbo Tax!
Date published: 2021-05-11
Rated 2 out of 5 by from You were better Your service makes it difficult to remove unintended fees for additional services. There should be an option at the end to delete the additional services. I could have done this for free, but I have always valued your services in the past. Next year I will not use TurboTax.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax is what I expected OK. I have used Turbo Tax for many years for many tax returns.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax, the name says it all! This is my second year in a row using TurboTax and I am elated at how easy and quick it was to file. It took me probably 20-30 minutes to complete everything, if not less!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Rocks 7th Year using Turbo Tax and it gets better every year
Date published: 2021-05-11
Rated 2 out of 5 by from Hiccups and Hurdles I've used TT for nearly 30 years. The 2020 Tax Year software does not appear to be functioning properly. It is not allowing me to go to "data sources" and/or quickly link to supporting documents. I assume this is a programming issue. I was very disappointed because these issues do NOT relate to TCJA or CARES legislative changes!
Date published: 2021-05-11
Rated 5 out of 5 by from You always do a great job! I've used TurboTax for years, and I'll keep using it. I've used a tax expert, and I've done it by myself, both methods are easy. The site walks you through everything, and the tax experts are helpful and good communicators. Thanks for the service!
Date published: 2021-05-11
Rated 4 out of 5 by from Relatively easy to use for complicated return In simplest terms, it is easier than preparing to turn over everything to an accountant. We are not 'tax avoiders' and don't try for arcane deductions. Thus we don't fear audit, particularly since we are not appealing targets and if we had one the yield would be small if any at all.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1452