TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick & Easy Its very easy and quick. I just wish it made me feel a little more secure...becuase its almsot too easy and quick.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Used Turbo Tax for several years. Simple to use. Never have had any problems.
Date published: 2021-03-01
Rated 3 out of 5 by from Pay no state taxes; wasn't asked I pay no state taxes. Spent at least 15-30 min answering state tax info and Turbo prepared state tax for me? Useless.
Date published: 2021-03-01
Rated 2 out of 5 by from Very clunck to use, rejected my payment The software is very clunck and non-intuitive to use. You have to keep repeating processes even though you have completed them, for example, you always have to review your return before paying. In regard to payment, my payment was rejected several times. The agent finally informed me that Intuit (TurboTax), not my CC company, rejected my payment becuase Intuit thought it was suspicious. USD90! Payment to them! Geez, even my CC had no problem with it even with multiple attempts. Also, it says you can file from abroad, but you basically need a US CC, phone number, and maybe US address. Filing taxes from abroad is already hard enough without all this added complications, requirements. I mean, TurboTax, don`t you want my money? I can find someone else if you don`t
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty easy to use Needed help with a new tax situation this year. The live expert was friendly and answered all my questions
Date published: 2021-03-01
Rated 5 out of 5 by from VERY EASY DIDN'T NEED TO USE EXPERT HELP. IT IS NICE TO HAVE IT AVAILABLE IF NEEDED
Date published: 2021-03-01
Rated 2 out of 5 by from having difficult using it I bought a CD but I couldn't use it. Had to use your online site and more money. which was too much for the trouble it gave me. Unable to really get good answers. NOT able to print my returns for my file. Ive been doing CD taxes for years and this is the one with the most difficulty. Now how can I print my returns? Unable to see forms as working my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from got my taxes done my taxes are done which is great because now i dont have to do them anymore
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax turns a nightmare into a pleasant dream! As always, it was an easy, amazing and pleasant experience. Would never consider any other way to do our taxes.
Date published: 2021-03-01
Rated 3 out of 5 by from NEEDS WORK ON UPDATING PREVIOUS YEARS WORK I TOOK ME 3 DAYS TO CLEAR OUT THE GARBAGE FROM THE PREVIOUS YEAR. COULD BE ME, BUT A LITTLE HELP ON WHAT FORM YOUR PUTTING YOU AR FILING OUT WOULD BE HELPFULL
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick & Easy Its very easy and quick. I just wish it made me feel a little more secure...becuase its almsot too easy and quick.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Used Turbo Tax for several years. Simple to use. Never have had any problems.
Date published: 2021-03-01
Rated 3 out of 5 by from Pay no state taxes; wasn't asked I pay no state taxes. Spent at least 15-30 min answering state tax info and Turbo prepared state tax for me? Useless.
Date published: 2021-03-01
Rated 2 out of 5 by from Very clunck to use, rejected my payment The software is very clunck and non-intuitive to use. You have to keep repeating processes even though you have completed them, for example, you always have to review your return before paying. In regard to payment, my payment was rejected several times. The agent finally informed me that Intuit (TurboTax), not my CC company, rejected my payment becuase Intuit thought it was suspicious. USD90! Payment to them! Geez, even my CC had no problem with it even with multiple attempts. Also, it says you can file from abroad, but you basically need a US CC, phone number, and maybe US address. Filing taxes from abroad is already hard enough without all this added complications, requirements. I mean, TurboTax, don`t you want my money? I can find someone else if you don`t
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty easy to use Needed help with a new tax situation this year. The live expert was friendly and answered all my questions
Date published: 2021-03-01
Rated 5 out of 5 by from VERY EASY DIDN'T NEED TO USE EXPERT HELP. IT IS NICE TO HAVE IT AVAILABLE IF NEEDED
Date published: 2021-03-01
Rated 2 out of 5 by from having difficult using it I bought a CD but I couldn't use it. Had to use your online site and more money. which was too much for the trouble it gave me. Unable to really get good answers. NOT able to print my returns for my file. Ive been doing CD taxes for years and this is the one with the most difficulty. Now how can I print my returns? Unable to see forms as working my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from got my taxes done my taxes are done which is great because now i dont have to do them anymore
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax turns a nightmare into a pleasant dream! As always, it was an easy, amazing and pleasant experience. Would never consider any other way to do our taxes.
Date published: 2021-03-01
Rated 3 out of 5 by from NEEDS WORK ON UPDATING PREVIOUS YEARS WORK I TOOK ME 3 DAYS TO CLEAR OUT THE GARBAGE FROM THE PREVIOUS YEAR. COULD BE ME, BUT A LITTLE HELP ON WHAT FORM YOUR PUTTING YOU AR FILING OUT WOULD BE HELPFULL
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1446