TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Nothing but trouble I switched to Turbotax last year because of the options involving early 401K withdrawls, but that option didn't even come available this year until April. It "imported" all my information that I still had to go back and fill in again. And it offered the option to pay with Paypal but never gave a submit payment once I logged into paypal. Calling their "professionals" for any sort of help would end up being on hold for 30 minutes while they googled whatever problem you had and gave you a canned answer. Its ridiculously expensive for the junk product you're getting and I will not be using Turbotax next year. I don't recommend you do either.
Date published: 2022-04-15
Rated 5 out of 5 by from Makes computing and filing taxes easier. Makes computing and filing taxes easier. Multiple K1 statements and hundreds of pages of 1099s. Piece of cake.
Date published: 2022-04-15
Rated 2 out of 5 by from Necessary evil - thanks lobbyists Puts you in loops/live calculations give doom and gloom outlook/makes you upgrade service every time you select a new form/claimed I didn't file with them 2020 when I definitely did/expensive
Date published: 2022-04-15
Rated 5 out of 5 by from Happy with turbotax After using turbo tax for several years, this is the first year I have had to pay for the service. I trust turbotax which is why come back. Because I am on a fixed income and dealing with severe medical conditions, I would have appreciated some kind of discount or waiver.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy and thorough as usual. Walking through every topic means you can't fail because of your own assumptions about whether you should report something or not. The guidance and help is professional, understandable and concise to get the user through whatever situation they may encounter.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax: Have used it many years - so easy; love Very Easy to use; If you aren't sure there is always a {?} button that explains it. I haven't been able to stump it yet in 10 years of using it. And for the first few years I bought and sold securities, options and currencies. Turbo Tax made it easy.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Great! We have used TurboTax over 20 years. It is easy, time-saving, and accurate. I love how fast it is to get our taxes completed. And I also appreciate the additional services you can choose to add.
Date published: 2022-04-15
Rated 3 out of 5 by from Same problems as last year When trying to E-File state return and charge my card, it keeps taking me to Turbo Tax website.....and regardless of what I do it continues to try to go to site
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent tool to file taxes. Guiding process help Step by step process is good and helps the understanding of taxes
Date published: 2022-04-15
Rated 5 out of 5 by from So convenient to import data/ask professional. I spoke to one tax professional this year expert advice as always.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Nothing but trouble I switched to Turbotax last year because of the options involving early 401K withdrawls, but that option didn't even come available this year until April. It "imported" all my information that I still had to go back and fill in again. And it offered the option to pay with Paypal but never gave a submit payment once I logged into paypal. Calling their "professionals" for any sort of help would end up being on hold for 30 minutes while they googled whatever problem you had and gave you a canned answer. Its ridiculously expensive for the junk product you're getting and I will not be using Turbotax next year. I don't recommend you do either.
Date published: 2022-04-15
Rated 5 out of 5 by from Makes computing and filing taxes easier. Makes computing and filing taxes easier. Multiple K1 statements and hundreds of pages of 1099s. Piece of cake.
Date published: 2022-04-15
Rated 2 out of 5 by from Necessary evil - thanks lobbyists Puts you in loops/live calculations give doom and gloom outlook/makes you upgrade service every time you select a new form/claimed I didn't file with them 2020 when I definitely did/expensive
Date published: 2022-04-15
Rated 5 out of 5 by from Happy with turbotax After using turbo tax for several years, this is the first year I have had to pay for the service. I trust turbotax which is why come back. Because I am on a fixed income and dealing with severe medical conditions, I would have appreciated some kind of discount or waiver.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy and thorough as usual. Walking through every topic means you can't fail because of your own assumptions about whether you should report something or not. The guidance and help is professional, understandable and concise to get the user through whatever situation they may encounter.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax: Have used it many years - so easy; love Very Easy to use; If you aren't sure there is always a {?} button that explains it. I haven't been able to stump it yet in 10 years of using it. And for the first few years I bought and sold securities, options and currencies. Turbo Tax made it easy.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Great! We have used TurboTax over 20 years. It is easy, time-saving, and accurate. I love how fast it is to get our taxes completed. And I also appreciate the additional services you can choose to add.
Date published: 2022-04-15
Rated 3 out of 5 by from Same problems as last year When trying to E-File state return and charge my card, it keeps taking me to Turbo Tax website.....and regardless of what I do it continues to try to go to site
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent tool to file taxes. Guiding process help Step by step process is good and helps the understanding of taxes
Date published: 2022-04-15
Rated 5 out of 5 by from So convenient to import data/ask professional. I spoke to one tax professional this year expert advice as always.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1431