TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Peace of Mind Using Turbo Tax gives me the greatest Peace of Mind by walking through accurately each and every step for Income and Deductions. Its quick and easy to use. I like that both Federal and State returns are e-filed, no chance of being lost in the mail. Then receiving confirmations just completes the "Peace of Mind" my returns are filed and accepted.
Date published: 2021-05-13
Rated 4 out of 5 by from Very Easy Turbo Tax is very simple to use and previous tax year info is automatically uploaded. There is one area I had difficulty with. I sold some stocks in 202 and all of the information did not transfer from fidelity to Turbo Tax. I had to make a few phone calls to figure out what was missing. This took quite a bit of time.
Date published: 2021-05-13
Rated 1 out of 5 by from Not useful for family anymore! I used to buy this CD from Costco, and used it for my family of 4 to file tax every year. But this year it wouldn't work, even after trying verifying account numerous times, it still not working...So sad!!! My son had to buy another CD, just want save some time to call customer service...OMG!
Date published: 2021-05-13
Rated 2 out of 5 by from problem with deceased brother's return brother died april 2020 requiring form 1310. then i couldn't e-file federal. NY requires e-filing. but TurboTax would not e-file state tax. it was not clear how to resolve situation. i mailed the state tax but expect to hear that was not legal. (note owed no tax) spent over 3 hours trying to find answer.
Date published: 2021-05-13
Rated 4 out of 5 by from Great Experience with TurboTax This year's tax filing was super complicated for us since we purchased a new home.. I'm glad we had Darlene's help and guidance with the taxes. Appreciate the help and hope to gain a better understanding of how to do this in the future now!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Peace of Mind Using Turbo Tax gives me the greatest Peace of Mind by walking through accurately each and every step for Income and Deductions. Its quick and easy to use. I like that both Federal and State returns are e-filed, no chance of being lost in the mail. Then receiving confirmations just completes the "Peace of Mind" my returns are filed and accepted.
Date published: 2021-05-13
Rated 4 out of 5 by from Very Easy Turbo Tax is very simple to use and previous tax year info is automatically uploaded. There is one area I had difficulty with. I sold some stocks in 202 and all of the information did not transfer from fidelity to Turbo Tax. I had to make a few phone calls to figure out what was missing. This took quite a bit of time.
Date published: 2021-05-13
Rated 1 out of 5 by from Not useful for family anymore! I used to buy this CD from Costco, and used it for my family of 4 to file tax every year. But this year it wouldn't work, even after trying verifying account numerous times, it still not working...So sad!!! My son had to buy another CD, just want save some time to call customer service...OMG!
Date published: 2021-05-13
Rated 2 out of 5 by from problem with deceased brother's return brother died april 2020 requiring form 1310. then i couldn't e-file federal. NY requires e-filing. but TurboTax would not e-file state tax. it was not clear how to resolve situation. i mailed the state tax but expect to hear that was not legal. (note owed no tax) spent over 3 hours trying to find answer.
Date published: 2021-05-13
Rated 4 out of 5 by from Great Experience with TurboTax This year's tax filing was super complicated for us since we purchased a new home.. I'm glad we had Darlene's help and guidance with the taxes. Appreciate the help and hope to gain a better understanding of how to do this in the future now!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1429