TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Kids
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
KatieAW from
TurboTax is super user friendly!
TurboTax easily walked me through all of my tax related life changes, including moving to another state!
Date published: 2021-02-26
Rated 5 out of 5 by
Greatnesslibra from
Live
I hope it's great for a better experience in such situations
Date published: 2021-02-26
Rated 3 out of 5 by
Tall Pete from
Fast paperwork, delayed return
I did all of my paperwork in January but for some reason Turbotax twice delayed my filing saying that it didn't have the paperwork. Turns out this was just a glitch in the system. It did slow me down by a month or two.
Date published: 2021-02-26
Rated 2 out of 5 by
Me and Jullie from
Not Happy
I have never experienced Turbo Tax being so lame ,,, disappointing web site experience,,,
Date published: 2021-02-26
Rated 5 out of 5 by
Aloha Al from
Always excellent and right
Gets better every year. Help was always within 5 minutes as promised and Krista in Dallas fixed all my problems. Thank you!
Date published: 2021-02-26
Rated 5 out of 5 by
WELLONS46 from
TURBO IS GREAT
THEY HAVE BEEN VERY HELPFUL GLAD I STARTED TAXING WITH THEM THEIR ALWAYS THERE WHEN U NEED THEM
Date published: 2021-02-26
Rated 5 out of 5 by
CT Jordan from
The live assistant was awesome
The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by
MadGirl7 from
Very unclear
Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
Rated 3 out of 5 by
Pix52 from
Charitable Contribution Bug
Everything was great until hitting the Charitable Contribution Deductions. No matter what I did, it kept telling me the amount was invalid. I finally deleted all my contributions, cleared my cache as recommended by a user, and it finally let me complete the process. Apparently this is a known bug, which has not been fixed as of 2/25/21. Because of this bug, I was not able to claim the $300 CARES deduction. Will probably switch to a different company next year.
Date published: 2021-02-26
Rated 2 out of 5 by
Taxgirltax from
Fair
I’ve been using TurboTax for years and for the most part it’s still pretty good to use as far as filing taxes on your own and making things simple. My complaint is that every year it gets more and more expensive! I understand paying to use your tool, but the fees just get higher each year.
All TurboTax® Offerings Reviews - Page 1423
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
KatieAW from
TurboTax is super user friendly!
TurboTax easily walked me through all of my tax related life changes, including moving to another state!
Date published: 2021-02-26
Rated 5 out of 5 by
Greatnesslibra from
Live
I hope it's great for a better experience in such situations
Date published: 2021-02-26
Rated 3 out of 5 by
Tall Pete from
Fast paperwork, delayed return
I did all of my paperwork in January but for some reason Turbotax twice delayed my filing saying that it didn't have the paperwork. Turns out this was just a glitch in the system. It did slow me down by a month or two.
Date published: 2021-02-26
Rated 2 out of 5 by
Me and Jullie from
Not Happy
I have never experienced Turbo Tax being so lame ,,, disappointing web site experience,,,
Date published: 2021-02-26
Rated 5 out of 5 by
Aloha Al from
Always excellent and right
Gets better every year. Help was always within 5 minutes as promised and Krista in Dallas fixed all my problems. Thank you!
Date published: 2021-02-26
Rated 5 out of 5 by
WELLONS46 from
TURBO IS GREAT
THEY HAVE BEEN VERY HELPFUL GLAD I STARTED TAXING WITH THEM THEIR ALWAYS THERE WHEN U NEED THEM
Date published: 2021-02-26
Rated 5 out of 5 by
CT Jordan from
The live assistant was awesome
The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by
MadGirl7 from
Very unclear
Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
Rated 3 out of 5 by
Pix52 from
Charitable Contribution Bug
Everything was great until hitting the Charitable Contribution Deductions. No matter what I did, it kept telling me the amount was invalid. I finally deleted all my contributions, cleared my cache as recommended by a user, and it finally let me complete the process. Apparently this is a known bug, which has not been fixed as of 2/25/21. Because of this bug, I was not able to claim the $300 CARES deduction. Will probably switch to a different company next year.
Date published: 2021-02-26
Rated 2 out of 5 by
Taxgirltax from
Fair
I’ve been using TurboTax for years and for the most part it’s still pretty good to use as far as filing taxes on your own and making things simple. My complaint is that every year it gets more and more expensive! I understand paying to use your tool, but the fees just get higher each year.
All TurboTax® Offerings Reviews - Page 1423
Date published: 2021-02-26