TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Not happy with the program this year Had a very difficult time using the program this year. I had to change my resolution continuously in order to get my taxes filed. Ridiculous! The button to click on did not work unless I changed my screen resolution, then I had to change it back to see what I had entered. This is not okay. I've been using TurboTax for 25 years now and am seriously considering NOT using it next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Perfect Experience with TurboTax It's a perfect experience, smooth data importing, and accurate prompt! Really Like it.
Date published: 2021-05-13
Rated 5 out of 5 by from I save so much money using Turbotax I have been using turbotax for 5 years and save over $500 per year not going to the chain tax preparer. I can do my taxes and look up things i need as i go. Much more convenient than hoping to have everything with me at the tax office.
Date published: 2021-05-13
Rated 5 out of 5 by from Personal Accountant - 10/10 Loved the experience, and my personal accountant easily could have been my best friend. I really appreciate all the help, and the relationship was very sincere.
Date published: 2021-05-13
Rated 2 out of 5 by from Rising prices, sad customer. I like turbo tax software, I don't like that every other page seems to have an option to upgrade and spend more money. It would be less than half of the cost of turbo tax fees that I incurred this year to have somebody else complete my taxes for me. Customer service is ok, not really anything to write home about. This review is coming from a 28 year old who has used turbo tax since they started working at 18. Fees never used to be this way, when I called to ask a question....it tried to get me to upgrade for an additional 100.00, meanwhile I was calling to ask why the prices were so high in comparrison to previous years.
Date published: 2021-05-13
Rated 2 out of 5 by from meh not very clear. no help available, have a nice day
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and file. I have used Turbo Tax for many years now, never an issue, easy to use and file.
Date published: 2021-05-13
Rated 5 out of 5 by from Does a great job. It was easy to use. Did it myself. Very easy to understand.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax yes Taxes were done in about 20 mins. Love using Turbo Tax.
Date published: 2021-05-13
Rated 5 out of 5 by from i like format this year been using since it was just called intuit! last few years were not as user friendly as original programs. glad went back to easy questions & maneuverability
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not happy with the program this year Had a very difficult time using the program this year. I had to change my resolution continuously in order to get my taxes filed. Ridiculous! The button to click on did not work unless I changed my screen resolution, then I had to change it back to see what I had entered. This is not okay. I've been using TurboTax for 25 years now and am seriously considering NOT using it next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Perfect Experience with TurboTax It's a perfect experience, smooth data importing, and accurate prompt! Really Like it.
Date published: 2021-05-13
Rated 5 out of 5 by from I save so much money using Turbotax I have been using turbotax for 5 years and save over $500 per year not going to the chain tax preparer. I can do my taxes and look up things i need as i go. Much more convenient than hoping to have everything with me at the tax office.
Date published: 2021-05-13
Rated 5 out of 5 by from Personal Accountant - 10/10 Loved the experience, and my personal accountant easily could have been my best friend. I really appreciate all the help, and the relationship was very sincere.
Date published: 2021-05-13
Rated 2 out of 5 by from Rising prices, sad customer. I like turbo tax software, I don't like that every other page seems to have an option to upgrade and spend more money. It would be less than half of the cost of turbo tax fees that I incurred this year to have somebody else complete my taxes for me. Customer service is ok, not really anything to write home about. This review is coming from a 28 year old who has used turbo tax since they started working at 18. Fees never used to be this way, when I called to ask a question....it tried to get me to upgrade for an additional 100.00, meanwhile I was calling to ask why the prices were so high in comparrison to previous years.
Date published: 2021-05-13
Rated 2 out of 5 by from meh not very clear. no help available, have a nice day
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and file. I have used Turbo Tax for many years now, never an issue, easy to use and file.
Date published: 2021-05-13
Rated 5 out of 5 by from Does a great job. It was easy to use. Did it myself. Very easy to understand.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax yes Taxes were done in about 20 mins. Love using Turbo Tax.
Date published: 2021-05-13
Rated 5 out of 5 by from i like format this year been using since it was just called intuit! last few years were not as user friendly as original programs. glad went back to easy questions & maneuverability
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1421