TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Meh I went with the more expensive product so I could upload my w2s, but then had to correct errors, so I ended up doing a lot of the typing myself. Wasn't worth the extra money.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax wasn't as scary as I thought! It was easier than I thought it would be, not scary at all. I will be using Turbotax to refile my 2019 which I wasn't able to do due to health issues. Thank you for making this so comfortable and easy.
Date published: 2021-05-18
Rated 3 out of 5 by from 2020 Tax Filing Season Turbo Tax required nearly 4 hours to run through the software. None of my previous year data carried over from 2019 Turbo Tax files! None of the opportunities to automatically load data worked; W-2, 1099-INT, 1099-MORT, etc. Note: every institution remained the same, so to re-type of data defeats the reason to file with Turbo Tax.
Date published: 2021-05-18
Rated 1 out of 5 by from no transfer of loss carry forward to state #is 0 people are good. phone robot is just too bad to describe ie does not listen to answers, asks for unrelated stuff wastes both my and your co time, dose not understand English. when you call back dose not respond to hello etc. thru put may be cause of some bad design is the rest.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use. Files my taxes in one night! Easy to use. Did my taxes in one night. It was great
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is Awesome I received a lot of support and the tool is easy to use.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax is awful Going back to H&R block, next year. This was a mistake but did it out of courtesy to someone who insisted I try this service again.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use I can work on it little by little and save my work. It helps me understand what I can and cannot deduct
Date published: 2021-05-18
Rated 5 out of 5 by from great The turbo tax experience was great and very helpful.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Turbo Tax takes it step by step. It is User friendly.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meh I went with the more expensive product so I could upload my w2s, but then had to correct errors, so I ended up doing a lot of the typing myself. Wasn't worth the extra money.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax wasn't as scary as I thought! It was easier than I thought it would be, not scary at all. I will be using Turbotax to refile my 2019 which I wasn't able to do due to health issues. Thank you for making this so comfortable and easy.
Date published: 2021-05-18
Rated 3 out of 5 by from 2020 Tax Filing Season Turbo Tax required nearly 4 hours to run through the software. None of my previous year data carried over from 2019 Turbo Tax files! None of the opportunities to automatically load data worked; W-2, 1099-INT, 1099-MORT, etc. Note: every institution remained the same, so to re-type of data defeats the reason to file with Turbo Tax.
Date published: 2021-05-18
Rated 1 out of 5 by from no transfer of loss carry forward to state #is 0 people are good. phone robot is just too bad to describe ie does not listen to answers, asks for unrelated stuff wastes both my and your co time, dose not understand English. when you call back dose not respond to hello etc. thru put may be cause of some bad design is the rest.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use. Files my taxes in one night! Easy to use. Did my taxes in one night. It was great
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo is Awesome I received a lot of support and the tool is easy to use.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax is awful Going back to H&R block, next year. This was a mistake but did it out of courtesy to someone who insisted I try this service again.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use I can work on it little by little and save my work. It helps me understand what I can and cannot deduct
Date published: 2021-05-18
Rated 5 out of 5 by from great The turbo tax experience was great and very helpful.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Turbo Tax takes it step by step. It is User friendly.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1420