TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is great Every step was easy i liked the fact that it is free
Date published: 2021-05-18
Rated 5 out of 5 by from Superb It was the easiest way to file. Not only was it easy taught me some new things...NOW SHOW ME THE MONEY
Date published: 2021-05-18
Rated 3 out of 5 by from UPSET WITH HAVING TO PAY FOR THE DELUXE Paying for the state and federal tax returns was something I didn't anticapated.
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very Easy to use and it has nice features. Updates are regular and quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick & Easy TurboTax is such a great tool not just during tax season, but really can be used year-round. The explanations of what things mean are so easy to understand it's almost like talking to a real person.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Every step was easy i liked the fact that it is free
Date published: 2021-05-18
Rated 5 out of 5 by from Superb It was the easiest way to file. Not only was it easy taught me some new things...NOW SHOW ME THE MONEY
Date published: 2021-05-18
Rated 3 out of 5 by from UPSET WITH HAVING TO PAY FOR THE DELUXE Paying for the state and federal tax returns was something I didn't anticapated.
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very Easy to use and it has nice features. Updates are regular and quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick & Easy TurboTax is such a great tool not just during tax season, but really can be used year-round. The explanations of what things mean are so easy to understand it's almost like talking to a real person.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1417