TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from problem with deceased brother's return brother died april 2020 requiring form 1310. then i couldn't e-file federal. NY requires e-filing. but TurboTax would not e-file state tax. it was not clear how to resolve situation. i mailed the state tax but expect to hear that was not legal. (note owed no tax) spent over 3 hours trying to find answer.
Date published: 2021-05-13
Rated 4 out of 5 by from Great Experience with TurboTax This year's tax filing was super complicated for us since we purchased a new home.. I'm glad we had Darlene's help and guidance with the taxes. Appreciate the help and hope to gain a better understanding of how to do this in the future now!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from problem with deceased brother's return brother died april 2020 requiring form 1310. then i couldn't e-file federal. NY requires e-filing. but TurboTax would not e-file state tax. it was not clear how to resolve situation. i mailed the state tax but expect to hear that was not legal. (note owed no tax) spent over 3 hours trying to find answer.
Date published: 2021-05-13
Rated 4 out of 5 by from Great Experience with TurboTax This year's tax filing was super complicated for us since we purchased a new home.. I'm glad we had Darlene's help and guidance with the taxes. Appreciate the help and hope to gain a better understanding of how to do this in the future now!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1416