TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome easy, very easy, easier than i though, less than an hour
Date published: 2021-02-24
Rated 5 out of 5 by from Really great service! Very user friendly and easy to follow steps. Only things are: it made me add in a 2nd income when I didn't have more than one job, and they started charging $40 to file state taxes when I already owe $50. Just another way to jab the knife a bit deeper
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is Good. Turbo Tax was a good experience and I will use it again.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is quick and easy to comprehend! Everything you need to be able to do your taxes yourself TurboTax and and they make it easy to understand.
Date published: 2021-02-24
Rated 5 out of 5 by from Lolita is awesome! Great experience, I was helped and I am happy with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy! Very easy and helpful. Much better than going and doing it in person.
Date published: 2021-02-24
Rated 2 out of 5 by from Mo Money Mo Money Constant ads trying to get you to ad on the "MAX" or some other BS for only an extra $40 bucks or so. After going through the entire process twice for some reason Turbo tax charges us the original $40 for the yearly program then charged me another $30 bucks for some unknown ad on product. No way to back out of it or exempt out. Sorry guys, pay the extra or go do your taxes elsewhere after you have wasted your time with Turbo! For almost the past decade my family and I have used Turbo for the ease and quick filings of our taxes. I believe you all have ran off another paying customer with your cheap tricks of adding product on the payment with no way of reversing and the multiple in program ads wanting you to pay more to take Turbo Tax to the "next level" or to talk to a professional Tax agent.
Date published: 2021-02-24
Rated 1 out of 5 by from I will never use turbo tax again This is my second year using Turbo Tax while selfemployed- last year wasn't great but this time has been dreadful. I have no idea if it will even work. I have cried over taxes more this year than ever before. Said I have issues with my forms but won't let me know what to fix. Will not let me e-file... I will mail and hope I guess?? They of course didn't tell me I couldn't e-file until AFTER I paid them.
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 IS DONE Painless filing Had to talk to and expert for help about entering data on stimulus payment. The response time to call was 2 minutes & his solution was quick and spot on. Great job!!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and efficent The service is simple and easy to use. Takes the guess work out of doing your taxes. I wish there wasn't a charge for using the option to have their fees taken out of your refund, but it is what it is and my taxes are done!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome easy, very easy, easier than i though, less than an hour
Date published: 2021-02-24
Rated 5 out of 5 by from Really great service! Very user friendly and easy to follow steps. Only things are: it made me add in a 2nd income when I didn't have more than one job, and they started charging $40 to file state taxes when I already owe $50. Just another way to jab the knife a bit deeper
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is Good. Turbo Tax was a good experience and I will use it again.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is quick and easy to comprehend! Everything you need to be able to do your taxes yourself TurboTax and and they make it easy to understand.
Date published: 2021-02-24
Rated 5 out of 5 by from Lolita is awesome! Great experience, I was helped and I am happy with the service.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy! Very easy and helpful. Much better than going and doing it in person.
Date published: 2021-02-24
Rated 2 out of 5 by from Mo Money Mo Money Constant ads trying to get you to ad on the "MAX" or some other BS for only an extra $40 bucks or so. After going through the entire process twice for some reason Turbo tax charges us the original $40 for the yearly program then charged me another $30 bucks for some unknown ad on product. No way to back out of it or exempt out. Sorry guys, pay the extra or go do your taxes elsewhere after you have wasted your time with Turbo! For almost the past decade my family and I have used Turbo for the ease and quick filings of our taxes. I believe you all have ran off another paying customer with your cheap tricks of adding product on the payment with no way of reversing and the multiple in program ads wanting you to pay more to take Turbo Tax to the "next level" or to talk to a professional Tax agent.
Date published: 2021-02-24
Rated 1 out of 5 by from I will never use turbo tax again This is my second year using Turbo Tax while selfemployed- last year wasn't great but this time has been dreadful. I have no idea if it will even work. I have cried over taxes more this year than ever before. Said I have issues with my forms but won't let me know what to fix. Will not let me e-file... I will mail and hope I guess?? They of course didn't tell me I couldn't e-file until AFTER I paid them.
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 IS DONE Painless filing Had to talk to and expert for help about entering data on stimulus payment. The response time to call was 2 minutes & his solution was quick and spot on. Great job!!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and efficent The service is simple and easy to use. Takes the guess work out of doing your taxes. I wish there wasn't a charge for using the option to have their fees taken out of your refund, but it is what it is and my taxes are done!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1412