TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax is teaching people to do taxes on their Quick easy and hope all goes good time wise. Great communication
Date published: 2022-05-19
Rated 4 out of 5 by from Had some issues, but turned out Ok! Had some issues, but they took care of it and made it right in the end.
Date published: 2022-05-19
Rated 5 out of 5 by from TurboTax is so easy! I use TurboTax every year! It’s easy and reassuring!
Date published: 2022-05-19
Rated 4 out of 5 by from Marcelina K. was great Concise, and answered my questions. Marcelina K kept me within the lines and on track to finish my taxes
Date published: 2022-05-19
Rated 5 out of 5 by from Great So helpful and easy! Our Turbotax expert kept us informed and was very responsive.
Date published: 2022-05-18
Rated 3 out of 5 by from Meeh The Full Service doesn't offer any extra benefit that you couldn't do on your own. No advice nor recommendations.
Date published: 2022-05-18
Rated 3 out of 5 by from OK Was passed thru 5 representatives. Required asking IRS for an extension
Date published: 2022-05-18
Rated 5 out of 5 by from Turbotax is awesome! Very easy and simple process. Everyone was so nice and willing to help and responsive.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax live full service was very helpful Sania was extremely helpful and knowledgeable. She clearly knew not only the TurboTax software but also the tax laws and regulations.
Date published: 2022-05-18
Rated 1 out of 5 by from Turbotax Experience I never got the full amount I was quoted because there was a mistake during the process of my taxes, I paid for an expert that could make sure something like this doesn't happen. Part of my tax refund had a 3rd stimulus attached, I contacted turbotax and was told the agents could not work on my account since I had an expert already working on it. I was told to contact the IRS and they told me to contact turbotax again, I couldn't message or see the name of my expert anymore after paying the fee for service I even told the expert I was struggling and had to borrow money from a friend to pay for the assistance. I trusted my 10 year experienced expert to get me through my taxes with easy, that was a massive mistake that I'm stuck regretting. I could've done my taxes without an expert and just got the same amount I made but instead I paid $300+ just to get about $400 for my tax refund when I was expecting $1800+. Going back and forth only frustrated me because I'm stressing out trying to get my missing stimulus, when my expert should've stuck with me through the entire process. I feel worse knowing I paid for service and did not get help I really needed, it's not fair I had to pay and didn't get the amount I was appraised. I'm struggling to live, the agents just don't care as long as they're make commission for the service.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 142
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is teaching people to do taxes on their Quick easy and hope all goes good time wise. Great communication
Date published: 2022-05-19
Rated 4 out of 5 by from Had some issues, but turned out Ok! Had some issues, but they took care of it and made it right in the end.
Date published: 2022-05-19
Rated 5 out of 5 by from TurboTax is so easy! I use TurboTax every year! It’s easy and reassuring!
Date published: 2022-05-19
Rated 4 out of 5 by from Marcelina K. was great Concise, and answered my questions. Marcelina K kept me within the lines and on track to finish my taxes
Date published: 2022-05-19
Rated 5 out of 5 by from Great So helpful and easy! Our Turbotax expert kept us informed and was very responsive.
Date published: 2022-05-18
Rated 3 out of 5 by from Meeh The Full Service doesn't offer any extra benefit that you couldn't do on your own. No advice nor recommendations.
Date published: 2022-05-18
Rated 3 out of 5 by from OK Was passed thru 5 representatives. Required asking IRS for an extension
Date published: 2022-05-18
Rated 5 out of 5 by from Turbotax is awesome! Very easy and simple process. Everyone was so nice and willing to help and responsive.
Date published: 2022-05-18
Rated 5 out of 5 by from TurboTax live full service was very helpful Sania was extremely helpful and knowledgeable. She clearly knew not only the TurboTax software but also the tax laws and regulations.
Date published: 2022-05-18
Rated 1 out of 5 by from Turbotax Experience I never got the full amount I was quoted because there was a mistake during the process of my taxes, I paid for an expert that could make sure something like this doesn't happen. Part of my tax refund had a 3rd stimulus attached, I contacted turbotax and was told the agents could not work on my account since I had an expert already working on it. I was told to contact the IRS and they told me to contact turbotax again, I couldn't message or see the name of my expert anymore after paying the fee for service I even told the expert I was struggling and had to borrow money from a friend to pay for the assistance. I trusted my 10 year experienced expert to get me through my taxes with easy, that was a massive mistake that I'm stuck regretting. I could've done my taxes without an expert and just got the same amount I made but instead I paid $300+ just to get about $400 for my tax refund when I was expecting $1800+. Going back and forth only frustrated me because I'm stressing out trying to get my missing stimulus, when my expert should've stuck with me through the entire process. I feel worse knowing I paid for service and did not get help I really needed, it's not fair I had to pay and didn't get the amount I was appraised. I'm struggling to live, the agents just don't care as long as they're make commission for the service.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 142