TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax is a total waste of money! Turbo Tax was unable to e-file my returns as it kept giving me error messages related to differences in the adjusted gross income from last year's return which was also filed using Turbo Tax.
Date published: 2021-05-12
Rated 4 out of 5 by from Great Tax tool, with one major issue ... This is a great tool for completing taxes. It is simple to use, and the instructions are clear. It does have one major issue that has taken hours of troubleshooting to overcome. It requires that security software protecting transmission of sensitive data, in this case Kaspersky, to have the "Do not scan encrypted connections" setting turned on. This should not be a requirement, OR the documentation for the error "Your connection is not protected" should be more detailed. The troubleshooting steps in this doc are ineffective if this setting is needed. I have been a TurboTax user for more than 20 years and I highly recommend it. I have a large note attached to my tax folders to remind me of this setting, however.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax makes filing easy service was quick and timely. very informative and helpful. good support
Date published: 2021-05-12
Rated 5 out of 5 by from Great way to file taxes! The product only gets better every year. It was good to also quickly be able to speak someone on a Sunday. Ravi has a wealth of knowledge.
Date published: 2021-05-12
Rated 4 out of 5 by from Very Easy To File This product is very easy to file. It guides you through the entire process, step by step. There is one issue that I found that needs to be fixed. Whenever there is an update, the software does not automatically check your return to account for any changes that may have occurred. You have to manually check your return by selecting the appropriate tab. Example. One issue I had was the Covid relief bill. Having not received any money from the government, the software said I was eligible to a Covid tax credit, however, my return was not affected by the information provided. It took me three different times to update the software and run the error check before it would account for the change. Had I not been patient/persistent and wait to file my taxes, I would have had to pay federal taxes instead of receiving a refund.
Date published: 2021-05-12
Rated 5 out of 5 by from It works great It works great and convenient, especially for the user who have join the stock market.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax User TurboTax was once again easy to use... Able to create a return for filing both joint and separately to see which gave the greatest refund before deciding which to actually file. Had to pay extra for an additional state as I work in RI but live in MA and then had to pay extra again to efile for RI. Could not efile my MA which was a pain and having paid extra for RI efile I am not sure I got what I was expecting with 1 free state filing.... But, overall easy to use... Updating the software each time and waiting till the deadline this year actually doubled the return we ended up getting... Will be using TurboTax again next year..
Date published: 2021-05-12
Rated 5 out of 5 by from Easiest filing system I’ve been using turbo tax for years and love how east it is to file. Wish it was cheaper but all good
Date published: 2021-05-12
Rated 5 out of 5 by from I get more money using TurboTax I used to file my own returns by hand, making sure to review all the possible deductions, etc., but somehow TurboTax has been finding me more money, so I've been using it for the last couple of years. I wish I would've been checking with TurboTax sooner. It's free to file if you have a simple return, and if not, you don't even have to pay until the end after you know how much you're getting (or paying). So, you can do your taxes by hand and also with TurboTax and just see if TurboTax gets you more money. TurboTax is also super fast compared to filing by hand, so that alone may make it worth it to you to file with TurboTax.
Date published: 2021-05-12
Rated 5 out of 5 by from Easiest Its the easiest way to go! I wouldn't do it any other way!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax is a total waste of money! Turbo Tax was unable to e-file my returns as it kept giving me error messages related to differences in the adjusted gross income from last year's return which was also filed using Turbo Tax.
Date published: 2021-05-12
Rated 4 out of 5 by from Great Tax tool, with one major issue ... This is a great tool for completing taxes. It is simple to use, and the instructions are clear. It does have one major issue that has taken hours of troubleshooting to overcome. It requires that security software protecting transmission of sensitive data, in this case Kaspersky, to have the "Do not scan encrypted connections" setting turned on. This should not be a requirement, OR the documentation for the error "Your connection is not protected" should be more detailed. The troubleshooting steps in this doc are ineffective if this setting is needed. I have been a TurboTax user for more than 20 years and I highly recommend it. I have a large note attached to my tax folders to remind me of this setting, however.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax makes filing easy service was quick and timely. very informative and helpful. good support
Date published: 2021-05-12
Rated 5 out of 5 by from Great way to file taxes! The product only gets better every year. It was good to also quickly be able to speak someone on a Sunday. Ravi has a wealth of knowledge.
Date published: 2021-05-12
Rated 4 out of 5 by from Very Easy To File This product is very easy to file. It guides you through the entire process, step by step. There is one issue that I found that needs to be fixed. Whenever there is an update, the software does not automatically check your return to account for any changes that may have occurred. You have to manually check your return by selecting the appropriate tab. Example. One issue I had was the Covid relief bill. Having not received any money from the government, the software said I was eligible to a Covid tax credit, however, my return was not affected by the information provided. It took me three different times to update the software and run the error check before it would account for the change. Had I not been patient/persistent and wait to file my taxes, I would have had to pay federal taxes instead of receiving a refund.
Date published: 2021-05-12
Rated 5 out of 5 by from It works great It works great and convenient, especially for the user who have join the stock market.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax User TurboTax was once again easy to use... Able to create a return for filing both joint and separately to see which gave the greatest refund before deciding which to actually file. Had to pay extra for an additional state as I work in RI but live in MA and then had to pay extra again to efile for RI. Could not efile my MA which was a pain and having paid extra for RI efile I am not sure I got what I was expecting with 1 free state filing.... But, overall easy to use... Updating the software each time and waiting till the deadline this year actually doubled the return we ended up getting... Will be using TurboTax again next year..
Date published: 2021-05-12
Rated 5 out of 5 by from Easiest filing system I’ve been using turbo tax for years and love how east it is to file. Wish it was cheaper but all good
Date published: 2021-05-12
Rated 5 out of 5 by from I get more money using TurboTax I used to file my own returns by hand, making sure to review all the possible deductions, etc., but somehow TurboTax has been finding me more money, so I've been using it for the last couple of years. I wish I would've been checking with TurboTax sooner. It's free to file if you have a simple return, and if not, you don't even have to pay until the end after you know how much you're getting (or paying). So, you can do your taxes by hand and also with TurboTax and just see if TurboTax gets you more money. TurboTax is also super fast compared to filing by hand, so that alone may make it worth it to you to file with TurboTax.
Date published: 2021-05-12
Rated 5 out of 5 by from Easiest Its the easiest way to go! I wouldn't do it any other way!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1409