TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from IT MAKES ME FEEL LIKE I GOT THE SOFTWARE FOR FREE I HATE THE PUBLICITY WITHIN THE PROGRAM, MAKING IT HARD FOR US TO DO OUR TAXES WITOUT BUYING AD ONS, MAKES IT FEEL LIKE A CHEAP PROGRAM
Date published: 2022-04-15
Rated 1 out of 5 by from I am so dissapointed I have used turbo tax for years and this year have more complicated taxes as I have a business. I paid for the expert help with taxes and every time I called about this years taxes they were rude, didn't answer my question, were patronizing and would tell me they would do something like call me back or send me an email and would not. When I called for a refund the lady said, "you will have to start all over again or send us an email." After I started talking about this with people, I began hearing everyone else's horror stories. Terrible, terrible service. I will never use turbo tax again.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! I am smart at many things but not taxes. This program has worked well for me over the 15+ years. Strongly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience has been mostly good,I have used it for years, there was an issue with 2021 installing software updates. I got LISA a very patient and knowledgeable agent, she walked me through solving the issue and stayed on the line until I was back up and running.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Deluxe CD The Turbo Tax Deluxe CD walked me through the tax returns
Date published: 2022-04-15
Rated 5 out of 5 by from Superb Service Everything from start to finish was wonderful easy to use and accurate
Date published: 2022-04-15
Rated 1 out of 5 by from Unnaccepatable Full Premier Issue I was subscribed for the full premier service for someone to prepare my taxes and I was never informed that it was not going to happen apparently because of some company policy change. It is completely unacceptable, I was trusting the expert with my taxes and they were not even working on them. Turbo tax did not communicate that change to clients using this service, I was not aware until I asked. I ended up needing to scramble to prepare and file my taxes by myself.
Date published: 2022-04-15
Rated 4 out of 5 by from turbo super good nice quick found to be very reliable and just plain super
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax is inconveniently convenient It'd be great if we, as a nation, could receive a bill for our taxes annually instead of getting the run around by companies lobbying to make their business seem convenient where in reality taxes should be as easy as getting a bill from the IRS. Your services were appreciated, but the reality of it all is that this should be an easier process than it is.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1403
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from IT MAKES ME FEEL LIKE I GOT THE SOFTWARE FOR FREE I HATE THE PUBLICITY WITHIN THE PROGRAM, MAKING IT HARD FOR US TO DO OUR TAXES WITOUT BUYING AD ONS, MAKES IT FEEL LIKE A CHEAP PROGRAM
Date published: 2022-04-15
Rated 1 out of 5 by from I am so dissapointed I have used turbo tax for years and this year have more complicated taxes as I have a business. I paid for the expert help with taxes and every time I called about this years taxes they were rude, didn't answer my question, were patronizing and would tell me they would do something like call me back or send me an email and would not. When I called for a refund the lady said, "you will have to start all over again or send us an email." After I started talking about this with people, I began hearing everyone else's horror stories. Terrible, terrible service. I will never use turbo tax again.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! I am smart at many things but not taxes. This program has worked well for me over the 15+ years. Strongly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience has been mostly good,I have used it for years, there was an issue with 2021 installing software updates. I got LISA a very patient and knowledgeable agent, she walked me through solving the issue and stayed on the line until I was back up and running.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Deluxe CD The Turbo Tax Deluxe CD walked me through the tax returns
Date published: 2022-04-15
Rated 5 out of 5 by from Superb Service Everything from start to finish was wonderful easy to use and accurate
Date published: 2022-04-15
Rated 1 out of 5 by from Unnaccepatable Full Premier Issue I was subscribed for the full premier service for someone to prepare my taxes and I was never informed that it was not going to happen apparently because of some company policy change. It is completely unacceptable, I was trusting the expert with my taxes and they were not even working on them. Turbo tax did not communicate that change to clients using this service, I was not aware until I asked. I ended up needing to scramble to prepare and file my taxes by myself.
Date published: 2022-04-15
Rated 4 out of 5 by from turbo super good nice quick found to be very reliable and just plain super
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax is inconveniently convenient It'd be great if we, as a nation, could receive a bill for our taxes annually instead of getting the run around by companies lobbying to make their business seem convenient where in reality taxes should be as easy as getting a bill from the IRS. Your services were appreciated, but the reality of it all is that this should be an easier process than it is.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1403