TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from software issues had an issue in schedule c , could not figure out why it kept saying something in a line, but nothing there! Had to delete this form and continue with a two hundred dollar loss in my federal return, in order for turbo tax to file my return electronically, as it wouldn't print for me to mail and not take the lost!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax remains faithful I have used it for personal taxes for years and it's proven to be simplistic and straightforward.
Date published: 2021-05-14
Rated 5 out of 5 by from Fantastic, simple and quick! I have used this product since the 90's, it has been fantastic, simple and quick every time. One year I could not find Turbo Tax and used a competitor. I had to go back, purchase that product year after the fact and amend my filing with Turbo Tax. Never will i stray again.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is good but it needs improvement!! Many things are good about this program! But, for a second year in a row Schedule D and Form-4797 "Sales of Business Property" are buried and soooo difficult to find!! Please, please include a "dialog" asking if a "Business Property was sold"
Date published: 2021-05-14
Rated 5 out of 5 by from Very satisfied with the professional experts! My tax expert was extremely professional and understood all of my questions and addressed all of my issues. I also spoke to 2 other TurboTax experts and was completely satisfied with how they guided me through the process, including all details so as to help me be better prepared next year. They were all very patient and I was impressed with how thoroughly my tax expert knew and was able to explain so many possible situations which made me feel very confident that my return would be done correctly. I will definitely use the live service again.
Date published: 2021-05-14
Rated 3 out of 5 by from A little more confusing than H&R Block I felt H & R Block, which I've used in the past, was easier to use.
Date published: 2021-05-14
Rated 4 out of 5 by from Very good software The only problem I had was that Turbotax didn't explain the underpayment penalty charge was added to my bill. I called Turbotax to speak to a representative. The first one couldn't help me. The second person said that I needed to pay it by mail. But in fact, when I went through all of the steps, the underpayment penalty was added to my bill.
Date published: 2021-05-14
Rated 5 out of 5 by from Great App Good help on filing my return , I would recommend to everyone TRY
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Personal Return w/ Business Turbo Tax did an excellent job as usual for my 2020 return. I was able to do a thorough job very quickly for both Federal and State.
Date published: 2021-05-14
Rated 4 out of 5 by from Long Time User Very helpful and love that it uses old returns to populate fields and to incorporate tax documents when applicable. Why are you charging for the state return? Boo.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from software issues had an issue in schedule c , could not figure out why it kept saying something in a line, but nothing there! Had to delete this form and continue with a two hundred dollar loss in my federal return, in order for turbo tax to file my return electronically, as it wouldn't print for me to mail and not take the lost!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax remains faithful I have used it for personal taxes for years and it's proven to be simplistic and straightforward.
Date published: 2021-05-14
Rated 5 out of 5 by from Fantastic, simple and quick! I have used this product since the 90's, it has been fantastic, simple and quick every time. One year I could not find Turbo Tax and used a competitor. I had to go back, purchase that product year after the fact and amend my filing with Turbo Tax. Never will i stray again.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is good but it needs improvement!! Many things are good about this program! But, for a second year in a row Schedule D and Form-4797 "Sales of Business Property" are buried and soooo difficult to find!! Please, please include a "dialog" asking if a "Business Property was sold"
Date published: 2021-05-14
Rated 5 out of 5 by from Very satisfied with the professional experts! My tax expert was extremely professional and understood all of my questions and addressed all of my issues. I also spoke to 2 other TurboTax experts and was completely satisfied with how they guided me through the process, including all details so as to help me be better prepared next year. They were all very patient and I was impressed with how thoroughly my tax expert knew and was able to explain so many possible situations which made me feel very confident that my return would be done correctly. I will definitely use the live service again.
Date published: 2021-05-14
Rated 3 out of 5 by from A little more confusing than H&R Block I felt H & R Block, which I've used in the past, was easier to use.
Date published: 2021-05-14
Rated 4 out of 5 by from Very good software The only problem I had was that Turbotax didn't explain the underpayment penalty charge was added to my bill. I called Turbotax to speak to a representative. The first one couldn't help me. The second person said that I needed to pay it by mail. But in fact, when I went through all of the steps, the underpayment penalty was added to my bill.
Date published: 2021-05-14
Rated 5 out of 5 by from Great App Good help on filing my return , I would recommend to everyone TRY
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Personal Return w/ Business Turbo Tax did an excellent job as usual for my 2020 return. I was able to do a thorough job very quickly for both Federal and State.
Date published: 2021-05-14
Rated 4 out of 5 by from Long Time User Very helpful and love that it uses old returns to populate fields and to incorporate tax documents when applicable. Why are you charging for the state return? Boo.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1394