TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
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TurboTax Online
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Rated 4 out of 5 by
nanaturbo from
good got job done
allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by
Cliff128 from
After 20 years I am not happy
I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by
kech9 from
turbo tax was great
easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by
DeeInChi from
Super intuitive, user friendly and easy!
Great step-by-step directions. Explanations available on almost everything - just click on the little ? mark icon - super helpful! Live experts are available if you have any questions about anything which really adds to the experience and boosts your confidence that your return will be accurate.
Date published: 2023-03-11
Rated 1 out of 5 by
null from
In TurboTax The Two Year
Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by
cjmblue from
Used to be better
I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by
Tay3249823 from
Easy, convenient and well communicated.
The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by
Juston1959 from
no problems
Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by
Agalorneau from
Just OK
Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by
wolf1964 from
turbo tax is aesome
turbo tax was easy and let me file my taxes with ease
All TurboTax® Offerings Reviews - Page 1393
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
nanaturbo from
good got job done
allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by
Cliff128 from
After 20 years I am not happy
I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by
kech9 from
turbo tax was great
easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by
DeeInChi from
Super intuitive, user friendly and easy!
Great step-by-step directions. Explanations available on almost everything - just click on the little ? mark icon - super helpful! Live experts are available if you have any questions about anything which really adds to the experience and boosts your confidence that your return will be accurate.
Date published: 2023-03-11
Rated 1 out of 5 by
null from
In TurboTax The Two Year
Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by
cjmblue from
Used to be better
I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by
Tay3249823 from
Easy, convenient and well communicated.
The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by
Juston1959 from
no problems
Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by
Agalorneau from
Just OK
Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by
wolf1964 from
turbo tax is aesome
turbo tax was easy and let me file my taxes with ease
All TurboTax® Offerings Reviews - Page 1393
Date published: 2023-03-11