TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 4 out of 5 by from good got job done allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by from After 20 years I am not happy I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax was great easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by from Super intuitive, user friendly and easy! Great step-by-step directions. Explanations available on almost everything - just click on the little ? mark icon - super helpful! Live experts are available if you have any questions about anything which really adds to the experience and boosts your confidence that your return will be accurate.
Date published: 2023-03-11
Rated 1 out of 5 by from In TurboTax The Two Year Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by from Used to be better I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy, convenient and well communicated. The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by from no problems Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by from Just OK Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is aesome turbo tax was easy and let me file my taxes with ease
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good got job done allows to do several different returns, able to transfer info, got the job done. was good
Date published: 2023-03-11
Rated 3 out of 5 by from After 20 years I am not happy I have used TurboTax for about 20 years. This year I tried TurboTax online. The software is functionally fine and fits my needs as always. I liked the document scan in feature. My problems are with the cost structure and the increasing advertising. I am disappointed that there is no longer a way to e-file my federal taxes for free and print and submit my state taxes. I could either pay $59 to e-file both returns or allow the software to delete my completed state tax data. E-filing reduces costs for everyone. Help me understand why TurboTax charges nearly as much to e-file as the software license itself. I also see no way to fill out my kids' taxes separately without paying additional charges. I used to get 5 returns for my software license when I bought the disc. Finally, there is an increasing amount of repetitive selling of additional services and insurance that I had to say no thank you to multiple times. I hate to see it, but after 20 years TurboTax is not going in a good direction. Now that I see what effort level was required to re-enter my data this year, I will be looking for alternatives to TurboTax for the 2023 tax season.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax was great easy and quick to walk through... thanks turbo tax
Date published: 2023-03-11
Rated 5 out of 5 by from Super intuitive, user friendly and easy! Great step-by-step directions. Explanations available on almost everything - just click on the little ? mark icon - super helpful! Live experts are available if you have any questions about anything which really adds to the experience and boosts your confidence that your return will be accurate.
Date published: 2023-03-11
Rated 1 out of 5 by from In TurboTax The Two Year Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by from Used to be better I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy, convenient and well communicated. The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by from no problems Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by from Just OK Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is aesome turbo tax was easy and let me file my taxes with ease
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1393