TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Entering Certain Payment Information Impossible Many blocks for entering information were not clearly visible. Had to just click around the page until they accepted data.Also wanted to purchase Audit Defense and pay for state tax filing fee but TurboTax form would not accept credit card selection. Called the designated number but automated system could not understand anything I said. Questions following this review are intrusive and unnecessary.
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME WILL USE AGAIN VERY SIMPLE TO USE AND GREAT PRICES
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Trouble Everything was good TILL I tried to transmit STATE returns. State returns would not email and I was stuck in a loop of error messages. Went online to resolve and the only good answer I found was to log off and wait two days and try again. WOW is that messed up but it worked.
Date published: 2021-05-12
Rated 4 out of 5 by from awesome Easy to use and understand!! Great product!!!!!!!!
Date published: 2021-05-12
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for many years and like the way it gives the option to walk through or choose specific topics.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax & Gusto! Super easy to use with Gusto. Loved the resources (hyperlinks throughout the steps) - very helpful
Date published: 2021-05-12
Rated 4 out of 5 by from THE DISC VERSION HAS A PROGRAMMING GLITCH WHENEVER THE DISC VERSION OF THE TAX SOFTWARE IS SAVED OR COMPLETES A SECTION THE SOFTWARE MINIMIZES AND THE COMPUTER HOME SCREEN IS DISPLAYED. ALSO, THE ITEM LIST JUMPS BACK TO THE TOP SO IT IS NECESSARY TO SCROLL DOWN TO FIND MY LAST LOCATION; SLOPPY PROGRAMMING.
Date published: 2021-05-12
Rated 4 out of 5 by from too bad it tries to cheat you into efiling state Would be a lot better if it didn't make it so difficult to mail your state form so you don't have to spend $25 for nothing.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Online self-Employed I did not need to use the live expert, but it is nice that they are available.
Date published: 2021-05-12
Rated 4 out of 5 by from utah return with new solar There were no forms provided for new solar being added to home for credit.The following forms are requird: TC-40W latestl date TC-40E with instructions TC-40A with latest instructions I expect to have problems next year if changes are not made for follow on tax credits in Utah. Federal return was easy to use and covered all forms.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Entering Certain Payment Information Impossible Many blocks for entering information were not clearly visible. Had to just click around the page until they accepted data.Also wanted to purchase Audit Defense and pay for state tax filing fee but TurboTax form would not accept credit card selection. Called the designated number but automated system could not understand anything I said. Questions following this review are intrusive and unnecessary.
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME WILL USE AGAIN VERY SIMPLE TO USE AND GREAT PRICES
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Trouble Everything was good TILL I tried to transmit STATE returns. State returns would not email and I was stuck in a loop of error messages. Went online to resolve and the only good answer I found was to log off and wait two days and try again. WOW is that messed up but it worked.
Date published: 2021-05-12
Rated 4 out of 5 by from awesome Easy to use and understand!! Great product!!!!!!!!
Date published: 2021-05-12
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for many years and like the way it gives the option to walk through or choose specific topics.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax & Gusto! Super easy to use with Gusto. Loved the resources (hyperlinks throughout the steps) - very helpful
Date published: 2021-05-12
Rated 4 out of 5 by from THE DISC VERSION HAS A PROGRAMMING GLITCH WHENEVER THE DISC VERSION OF THE TAX SOFTWARE IS SAVED OR COMPLETES A SECTION THE SOFTWARE MINIMIZES AND THE COMPUTER HOME SCREEN IS DISPLAYED. ALSO, THE ITEM LIST JUMPS BACK TO THE TOP SO IT IS NECESSARY TO SCROLL DOWN TO FIND MY LAST LOCATION; SLOPPY PROGRAMMING.
Date published: 2021-05-12
Rated 4 out of 5 by from too bad it tries to cheat you into efiling state Would be a lot better if it didn't make it so difficult to mail your state form so you don't have to spend $25 for nothing.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Online self-Employed I did not need to use the live expert, but it is nice that they are available.
Date published: 2021-05-12
Rated 4 out of 5 by from utah return with new solar There were no forms provided for new solar being added to home for credit.The following forms are requird: TC-40W latestl date TC-40E with instructions TC-40A with latest instructions I expect to have problems next year if changes are not made for follow on tax credits in Utah. Federal return was easy to use and covered all forms.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1382