TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
Rated 4 out of 5 by from Convenient but slightly flawed. Works great except for the known programming flaw: "Check says Hdeduc is marked as estimated but it doesn't show and I can't unmark it." This flaw has been around for several years.
Date published: 2022-10-15
Rated 1 out of 5 by from efile didn't work After 4 attempts and a $25 charge for efile of my state return, a gave up and printed to mail my return. I kept getting the same reject error email from IRS but the turbo tax was not correcting the problem with my signature being recognized by the IRS.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome, ive been using them for almost a decade and its so easy
Date published: 2022-10-15
Rated 2 out of 5 by from Not So User Friendly This Year It took much longer to figure out what the program was doing this year. Some of the QuickZoom buttons didn't produce a quick zoom. Struggled with K-1 information which is usually a self-explanatory easy form. Not happy right now as I've been working on a return for hours that should have only taken a couple hours at most.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is a great software for taxes. Turbo tax is the best software I have ever used. I rate it highly.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
Rated 4 out of 5 by from Convenient but slightly flawed. Works great except for the known programming flaw: "Check says Hdeduc is marked as estimated but it doesn't show and I can't unmark it." This flaw has been around for several years.
Date published: 2022-10-15
Rated 1 out of 5 by from efile didn't work After 4 attempts and a $25 charge for efile of my state return, a gave up and printed to mail my return. I kept getting the same reject error email from IRS but the turbo tax was not correcting the problem with my signature being recognized by the IRS.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome, ive been using them for almost a decade and its so easy
Date published: 2022-10-15
Rated 2 out of 5 by from Not So User Friendly This Year It took much longer to figure out what the program was doing this year. Some of the QuickZoom buttons didn't produce a quick zoom. Struggled with K-1 information which is usually a self-explanatory easy form. Not happy right now as I've been working on a return for hours that should have only taken a couple hours at most.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is a great software for taxes. Turbo tax is the best software I have ever used. I rate it highly.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 139