TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
Rated 4 out of 5 by from Convenient but slightly flawed. Works great except for the known programming flaw: "Check says Hdeduc is marked as estimated but it doesn't show and I can't unmark it." This flaw has been around for several years.
Date published: 2022-10-15
Rated 1 out of 5 by from efile didn't work After 4 attempts and a $25 charge for efile of my state return, a gave up and printed to mail my return. I kept getting the same reject error email from IRS but the turbo tax was not correcting the problem with my signature being recognized by the IRS.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome, ive been using them for almost a decade and its so easy
Date published: 2022-10-15
Rated 2 out of 5 by from Not So User Friendly This Year It took much longer to figure out what the program was doing this year. Some of the QuickZoom buttons didn't produce a quick zoom. Struggled with K-1 information which is usually a self-explanatory easy form. Not happy right now as I've been working on a return for hours that should have only taken a couple hours at most.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is a great software for taxes. Turbo tax is the best software I have ever used. I rate it highly.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 139
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
Rated 4 out of 5 by from Convenient but slightly flawed. Works great except for the known programming flaw: "Check says Hdeduc is marked as estimated but it doesn't show and I can't unmark it." This flaw has been around for several years.
Date published: 2022-10-15
Rated 1 out of 5 by from efile didn't work After 4 attempts and a $25 charge for efile of my state return, a gave up and printed to mail my return. I kept getting the same reject error email from IRS but the turbo tax was not correcting the problem with my signature being recognized by the IRS.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome, ive been using them for almost a decade and its so easy
Date published: 2022-10-15
Rated 2 out of 5 by from Not So User Friendly This Year It took much longer to figure out what the program was doing this year. Some of the QuickZoom buttons didn't produce a quick zoom. Struggled with K-1 information which is usually a self-explanatory easy form. Not happy right now as I've been working on a return for hours that should have only taken a couple hours at most.
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo tax is a great software for taxes. Turbo tax is the best software I have ever used. I rate it highly.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 139