TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
Rated 5 out of 5 by from Great So far so good. I am waiting to get our return to have a full opinion.
Date published: 2022-04-18
Rated 4 out of 5 by from Prior year AGI glitch I have my prior years tax returns saved yet the e-filings have been rejected for incorrect AGI. This is not the case yet I have to file by mail as the Turbo Tax return is not acceptable. This is very frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
Rated 5 out of 5 by from Great So far so good. I am waiting to get our return to have a full opinion.
Date published: 2022-04-18
Rated 4 out of 5 by from Prior year AGI glitch I have my prior years tax returns saved yet the e-filings have been rejected for incorrect AGI. This is not the case yet I have to file by mail as the Turbo Tax return is not acceptable. This is very frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1380