TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
Rated 5 out of 5 by from Great So far so good. I am waiting to get our return to have a full opinion.
Date published: 2022-04-18
Rated 4 out of 5 by from Prior year AGI glitch I have my prior years tax returns saved yet the e-filings have been rejected for incorrect AGI. This is not the case yet I have to file by mail as the Turbo Tax return is not acceptable. This is very frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1380
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
Rated 5 out of 5 by from Great So far so good. I am waiting to get our return to have a full opinion.
Date published: 2022-04-18
Rated 4 out of 5 by from Prior year AGI glitch I have my prior years tax returns saved yet the e-filings have been rejected for incorrect AGI. This is not the case yet I have to file by mail as the Turbo Tax return is not acceptable. This is very frustrating.
Date published: 2022-04-18
Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1380