TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax Done With Ease! I've used Turbo Tax 5 years and counting and have yet to be steered wrong. Easily walks you through each step with explanations so there is no misunderstanding of the information required. Just as tax prepares do, Turbo Tax helps to look for all possible ways to help increase your taxes due you or decreased the tax amount you owe.
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is expensive This year was not easy to efile and the cost to file was ridiculous
Date published: 2022-04-18
Rated 1 out of 5 by from Made me pa7 $160 because of $15 Sold one $15 investment, made me upgrade to ‘premium’ for $169 with state taxes and didn’t get anything out of other ‘benefits’
Date published: 2022-04-18
Rated 4 out of 5 by from Liked the added human help Everything went well. I appreciated being able to talk to a live person about my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Taxes Easy Very user friendly and makes the tax filing process easy!
Date published: 2022-04-18
Rated 1 out of 5 by from Not helpful for tricky tax situations Not helpful in guiding you through living in one state, working in another. I live in NJ and work in NYC and it's very complicated, there is a part where they ask you what state wages to remove when filing your NJ return and there's no guidance on which to select, if any. Also, overall it's annoying that if you want to change one thing in one section, you have to re-answer the questions in that section after making your change. Beware also if you receive UEI, because they spring an extra fee for filing if you have UEI information to report for 2021. Also, TurboTax is not helpful if you're trying to locate previous year income and tax credit information. If I've filed with TT in previous years, why wouldn't it automatically be able to retrieve information like how many years I claimed the Opportunity Tax Credit for, or even at least guide me on where to look for such information? There are many missed opportunities for transfer of useful information here.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product!! The easiest tax form I have ever filled and submitted!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax for many years and it has always made doing taxes alot easier.
Date published: 2022-04-18
Rated 5 out of 5 by from my tax expert helped me had a bump with claiming my crypto, but a lady called me and helped.
Date published: 2022-04-18
Rated 1 out of 5 by from No support for rental QBI Leaves entries blank in a rental QBI worksheet, with no help at all
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1369
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Done With Ease! I've used Turbo Tax 5 years and counting and have yet to be steered wrong. Easily walks you through each step with explanations so there is no misunderstanding of the information required. Just as tax prepares do, Turbo Tax helps to look for all possible ways to help increase your taxes due you or decreased the tax amount you owe.
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is expensive This year was not easy to efile and the cost to file was ridiculous
Date published: 2022-04-18
Rated 1 out of 5 by from Made me pa7 $160 because of $15 Sold one $15 investment, made me upgrade to ‘premium’ for $169 with state taxes and didn’t get anything out of other ‘benefits’
Date published: 2022-04-18
Rated 4 out of 5 by from Liked the added human help Everything went well. I appreciated being able to talk to a live person about my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Taxes Easy Very user friendly and makes the tax filing process easy!
Date published: 2022-04-18
Rated 1 out of 5 by from Not helpful for tricky tax situations Not helpful in guiding you through living in one state, working in another. I live in NJ and work in NYC and it's very complicated, there is a part where they ask you what state wages to remove when filing your NJ return and there's no guidance on which to select, if any. Also, overall it's annoying that if you want to change one thing in one section, you have to re-answer the questions in that section after making your change. Beware also if you receive UEI, because they spring an extra fee for filing if you have UEI information to report for 2021. Also, TurboTax is not helpful if you're trying to locate previous year income and tax credit information. If I've filed with TT in previous years, why wouldn't it automatically be able to retrieve information like how many years I claimed the Opportunity Tax Credit for, or even at least guide me on where to look for such information? There are many missed opportunities for transfer of useful information here.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product!! The easiest tax form I have ever filled and submitted!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax for many years and it has always made doing taxes alot easier.
Date published: 2022-04-18
Rated 5 out of 5 by from my tax expert helped me had a bump with claiming my crypto, but a lady called me and helped.
Date published: 2022-04-18
Rated 1 out of 5 by from No support for rental QBI Leaves entries blank in a rental QBI worksheet, with no help at all
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1369