TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is a must! I have used TurboTax for almost 10 years and it transfers my information from year to year. Owning my own home, being a single mom, working fulltime, is a lot. Not having to stress about my taxes is so great. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I had Dianna from the state of MN...she was really great! Took time and had the knowledge I needed to get me through much easier! Really happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Sooooo Easy Very quick and easy to use. Gets better every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Very convienient, helpful, and fun to do this othe Went well except : In past years you ALWAYS ASKED : " Did you receive Social Security payments ?" AND "Did you make quarterly payments to the US Treasury this past year?" This year you did not ask and I had a tough time finding where to make these entries. I succeeded but nest year PLEASE INCLUDE THESE QUESTIONS !! Also you had a terrible time accepting my mortgage interest and property tax info asking repeatedly for confirmation/ correction along with a couple of other redundent items. All was entered correctly the first time so this is a "wonder why?" and considerable delay. Understanding would help. (possibly caused by hiccup in internet connection?)
Date published: 2021-02-27
Rated 5 out of 5 by from Explicit and specific Easy to use and follow explicit directions and guidelines
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Great experience My first time using this system and I was nervous. It was simple and easy and there were so many features I could use to stop, ask a question, get clarity, go back etc. Very user friendly.
Date published: 2021-02-27
Rated 3 out of 5 by from Cumbersome for entering 1099-Q information In the 1099-Q section, the Turbo Tax software only allows 10 entries. I needed 16. Two customer service representatives were not able to help. A third representative said it was a known issue for over a year but it hadn't been fixed. I reached out to the community and finally was able to get the help I needed. This was frustrating. The rest of the software worked perfectly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is the way to go!! very easy to use, fast, confident that my taxes are done correctly, affordable, convenient
Date published: 2021-02-27
Rated 5 out of 5 by from Gets easier every year It seems to get easier every year to do my taxes. TurboTax anticipates based on previous years and can fill out the forms based on appropriate questions. I love being able to look up old returns.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax takes the stress out of tax time! It is easy to use, walks you through, explains each thing simply, and takes the stress out of filing. Great tool! We are customers for life!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1362
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is a must! I have used TurboTax for almost 10 years and it transfers my information from year to year. Owning my own home, being a single mom, working fulltime, is a lot. Not having to stress about my taxes is so great. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I had Dianna from the state of MN...she was really great! Took time and had the knowledge I needed to get me through much easier! Really happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Sooooo Easy Very quick and easy to use. Gets better every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Very convienient, helpful, and fun to do this othe Went well except : In past years you ALWAYS ASKED : " Did you receive Social Security payments ?" AND "Did you make quarterly payments to the US Treasury this past year?" This year you did not ask and I had a tough time finding where to make these entries. I succeeded but nest year PLEASE INCLUDE THESE QUESTIONS !! Also you had a terrible time accepting my mortgage interest and property tax info asking repeatedly for confirmation/ correction along with a couple of other redundent items. All was entered correctly the first time so this is a "wonder why?" and considerable delay. Understanding would help. (possibly caused by hiccup in internet connection?)
Date published: 2021-02-27
Rated 5 out of 5 by from Explicit and specific Easy to use and follow explicit directions and guidelines
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Great experience My first time using this system and I was nervous. It was simple and easy and there were so many features I could use to stop, ask a question, get clarity, go back etc. Very user friendly.
Date published: 2021-02-27
Rated 3 out of 5 by from Cumbersome for entering 1099-Q information In the 1099-Q section, the Turbo Tax software only allows 10 entries. I needed 16. Two customer service representatives were not able to help. A third representative said it was a known issue for over a year but it hadn't been fixed. I reached out to the community and finally was able to get the help I needed. This was frustrating. The rest of the software worked perfectly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is the way to go!! very easy to use, fast, confident that my taxes are done correctly, affordable, convenient
Date published: 2021-02-27
Rated 5 out of 5 by from Gets easier every year It seems to get easier every year to do my taxes. TurboTax anticipates based on previous years and can fill out the forms based on appropriate questions. I love being able to look up old returns.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax takes the stress out of tax time! It is easy to use, walks you through, explains each thing simply, and takes the stress out of filing. Great tool! We are customers for life!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1362