TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from thank you, turbo tax, I have used turbo tax to do the taxes for many years. And each year I learn something new. I would like to see a more detailed layman's term explanation on most of the info. Easier and simpler explanations.
Date published: 2022-10-15
Rated 4 out of 5 by from Lots of problems again this year Several problems. -MT state taxes, TT unable to fill out long form of est-i-1 for interest of underpayment penalty. Instead we spent HOURS filling in the complicated form. -MT state taxes, required the upload of K-1 .pdf. I have four and it only allowed one to be attached. -2nd year in the row the IRS rejected my efile REPEATEDLY, FOR DAYS for incorrect AGI from previous year. It WAS correct. After much research to troubleshoot, the solution was to enter 0. Federal taxes- TT gave unreasonable errors during final check for K-1 (form1065) line 20 entry Z 'had no amount entered.' It was entered both during box entries and on Statement A. Probably won't use Turbo Tax next year. Kept having to go to Forms to correct/fill in missing entries
Date published: 2022-10-15
Rated 4 out of 5 by from Retired I have used TurboTax for several years. I find that once I have all of the supporting documents the preparation of my tax returns is quite easy. e-filing is also a plus.
Date published: 2022-10-15
Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
Rated 5 out of 5 by from Easy to use used H&R Block tax program for years. Switched in 2021. Switch was very easy
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Yax is the best! I have been using Turbo Tax five years in a row. I will be using it all the rest of my life.
Date published: 2022-10-15
Rated 5 out of 5 by from Awesome Tammy took care of all my needs and was very patient got the job done right
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from thank you, turbo tax, I have used turbo tax to do the taxes for many years. And each year I learn something new. I would like to see a more detailed layman's term explanation on most of the info. Easier and simpler explanations.
Date published: 2022-10-15
Rated 4 out of 5 by from Lots of problems again this year Several problems. -MT state taxes, TT unable to fill out long form of est-i-1 for interest of underpayment penalty. Instead we spent HOURS filling in the complicated form. -MT state taxes, required the upload of K-1 .pdf. I have four and it only allowed one to be attached. -2nd year in the row the IRS rejected my efile REPEATEDLY, FOR DAYS for incorrect AGI from previous year. It WAS correct. After much research to troubleshoot, the solution was to enter 0. Federal taxes- TT gave unreasonable errors during final check for K-1 (form1065) line 20 entry Z 'had no amount entered.' It was entered both during box entries and on Statement A. Probably won't use Turbo Tax next year. Kept having to go to Forms to correct/fill in missing entries
Date published: 2022-10-15
Rated 4 out of 5 by from Retired I have used TurboTax for several years. I find that once I have all of the supporting documents the preparation of my tax returns is quite easy. e-filing is also a plus.
Date published: 2022-10-15
Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
Rated 5 out of 5 by from Easy to use used H&R Block tax program for years. Switched in 2021. Switch was very easy
Date published: 2022-10-15
Rated 5 out of 5 by from Turbo Yax is the best! I have been using Turbo Tax five years in a row. I will be using it all the rest of my life.
Date published: 2022-10-15
Rated 5 out of 5 by from Awesome Tammy took care of all my needs and was very patient got the job done right
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 137