TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Waste of Money I have used Turbo Tax for many years. Each year it becomes less user friendly and more expensive. I spend more time fixing errors, waiting for online support, and refiling rejected returns than doing my actual returns. I was given incorrect information by their customer support and disconnected by Turbo Tax while waiting for a manager.
Date published: 2022-04-15
Rated 5 out of 5 by from PRECISE!!! Turbo tax utilized every measure possible to ensure I saved a load of money!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service with Siyum From the beginning Siyum was incredibly nice and helpful. He was always quick to message back and very professional
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy Turbo Tax! It was my first time using Turbo Tax myself. I appreciate the efficiency and the way it guided me through all the steps. I will definately refer people to Turbo Tax. A great big Thank You!
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is so easy used for years and it's so simple even I can do it
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome Years of service quick and accurate Keeps me ahead and prepared
Date published: 2022-04-15
Rated 5 out of 5 by from The Live Advisors are great Subject Matter Experts I had to speak with Advisors twice while preparing my taxes. The first validated my major earnings and filing requirements. The second Advisor helped me how to better declare my expenses which reduced my tax significantly. I am very happy with the Live support service.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great Have been using Turbo Tax for many years and love it!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use We have used Turbo Tax for years, and it's easy and quick and relatively inexpensive. However, we have not been able to successfully file electronically since the pandemic. We get cued to put in the AGI of the previous year, and we do, and we get rejected. I don't know if this is an IRS problem or a Turbo Tax problem, but it's meant having to mail in our forms and wait months (6 months last year) for our return. (We also use it to complete my mom's taxes for her, and we have no problem e-Filing for her.)
Date published: 2022-04-15
Rated 4 out of 5 by from very good It is great that you can speak with someone on the phone, that is so helpful. The people I spoke with are very helpful and pleasant to talk with.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Waste of Money I have used Turbo Tax for many years. Each year it becomes less user friendly and more expensive. I spend more time fixing errors, waiting for online support, and refiling rejected returns than doing my actual returns. I was given incorrect information by their customer support and disconnected by Turbo Tax while waiting for a manager.
Date published: 2022-04-15
Rated 5 out of 5 by from PRECISE!!! Turbo tax utilized every measure possible to ensure I saved a load of money!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service with Siyum From the beginning Siyum was incredibly nice and helpful. He was always quick to message back and very professional
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy Turbo Tax! It was my first time using Turbo Tax myself. I appreciate the efficiency and the way it guided me through all the steps. I will definately refer people to Turbo Tax. A great big Thank You!
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is so easy used for years and it's so simple even I can do it
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome Years of service quick and accurate Keeps me ahead and prepared
Date published: 2022-04-15
Rated 5 out of 5 by from The Live Advisors are great Subject Matter Experts I had to speak with Advisors twice while preparing my taxes. The first validated my major earnings and filing requirements. The second Advisor helped me how to better declare my expenses which reduced my tax significantly. I am very happy with the Live support service.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great Have been using Turbo Tax for many years and love it!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use We have used Turbo Tax for years, and it's easy and quick and relatively inexpensive. However, we have not been able to successfully file electronically since the pandemic. We get cued to put in the AGI of the previous year, and we do, and we get rejected. I don't know if this is an IRS problem or a Turbo Tax problem, but it's meant having to mail in our forms and wait months (6 months last year) for our return. (We also use it to complete my mom's taxes for her, and we have no problem e-Filing for her.)
Date published: 2022-04-15
Rated 4 out of 5 by from very good It is great that you can speak with someone on the phone, that is so helpful. The people I spoke with are very helpful and pleasant to talk with.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1351