TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
amullz from
Easy peasy
What would I without Turbo Tax!? The process is just SO easy and you can always come back to where you left off. I feel like I am in good hands every year after I file.
Date published: 2021-03-02
Rated 5 out of 5 by
toney tiger 75 from
The Tax Gods
done great job of fixing issues.and excellent job of going through all fields very proffesional and very kind and got me a higher return= Tax Gods.thanks again kellie.
Date published: 2021-03-02
Rated 1 out of 5 by
BrianK15 from
IRS rejected my return, TurboTax "fix" didn't work
I completed my return with TurboTax, but then was informed that the return was rejected by the IRS. I followed all of the steps to fix this twice, but it was still rejected.
Date published: 2021-03-02
Rated 5 out of 5 by
Johnny1991 from
Turbo Tax Customer Support is A1
The ability to speak to a tax professional is worth every penny. Any issue that I have had over the last 3 years has been solved in over the phone with a tax professional. I am very grateful for this service and the dedicated team.
Date published: 2021-03-02
Rated 5 out of 5 by
mm091 from
quick and easy
much simpler than any other filing method thanks tt!
Date published: 2021-03-02
Rated 5 out of 5 by
buckmanc326 from
Worked Great!!!
Quick, Easy and Fast without any hassle or cumbersome questions!!!
Date published: 2021-03-02
Rated 1 out of 5 by
Kitz09 from
Unable to enter estimated state income taxes tjhi
Everything was going pretty well until I did my state tax return, then two things happened: I was unable to enter my estimated state income tax payments like I did last year and worse,I got hit with a humongous tax bill that defies all logical calculations
Date published: 2021-03-02
Rated 4 out of 5 by
vickyval from
very good
i thought it was good although i didnt receive my return from 2019
Date published: 2021-03-02
Rated 3 out of 5 by
Michael1515 from
Turbotax was very troublesome this year but.......
Turbotax for this first time in 4 years was troublesome this year. It wouldn't let me e-file. Kept saying it was missing a document. I contact support and they said the only way I could file was by mail. Well if you're paying for the service I don't wanna mail it when I paid to do it all and e-file it as well. That being said it had nothing to do with a missing document which it took me 2 weeks to figure this out myself. Long story short I deleted my state return and then it asked me to pay for state. I think what happened was before when I e-filed it never asked me to pay for state. So really it was turbotax algorithm that messed it all up. To top that off it kept trying to add an extra W-2 after I deleted and filled out a new state. I think they were trying to get me to pay for upgraded services in the end but I wasn't about to pay more than I had too. Especially since I knew more about their software than customer service did. So save yourself some time and if you're getting this error. Delete your state return and then logout and log back in and it should work. But be aware more mistakes may popup even tho they're correct. Just double check all of the numbers and make sure they aren't trying to get you to pay for the live service for more than a $100. Overall I give it 3 stars because I was able to finally submit my returns but it took me 2 extra weeks and I probably could of almost had my refund by now.
Date published: 2021-03-02
Rated 5 out of 5 by
Jonas10 from
Taxes made easy for all!
Easy to use. Comprehensive information. Easy to understand.
All TurboTax® Offerings Reviews - Page 1349
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
amullz from
Easy peasy
What would I without Turbo Tax!? The process is just SO easy and you can always come back to where you left off. I feel like I am in good hands every year after I file.
Date published: 2021-03-02
Rated 5 out of 5 by
toney tiger 75 from
The Tax Gods
done great job of fixing issues.and excellent job of going through all fields very proffesional and very kind and got me a higher return= Tax Gods.thanks again kellie.
Date published: 2021-03-02
Rated 1 out of 5 by
BrianK15 from
IRS rejected my return, TurboTax "fix" didn't work
I completed my return with TurboTax, but then was informed that the return was rejected by the IRS. I followed all of the steps to fix this twice, but it was still rejected.
Date published: 2021-03-02
Rated 5 out of 5 by
Johnny1991 from
Turbo Tax Customer Support is A1
The ability to speak to a tax professional is worth every penny. Any issue that I have had over the last 3 years has been solved in over the phone with a tax professional. I am very grateful for this service and the dedicated team.
Date published: 2021-03-02
Rated 5 out of 5 by
mm091 from
quick and easy
much simpler than any other filing method thanks tt!
Date published: 2021-03-02
Rated 5 out of 5 by
buckmanc326 from
Worked Great!!!
Quick, Easy and Fast without any hassle or cumbersome questions!!!
Date published: 2021-03-02
Rated 1 out of 5 by
Kitz09 from
Unable to enter estimated state income taxes tjhi
Everything was going pretty well until I did my state tax return, then two things happened: I was unable to enter my estimated state income tax payments like I did last year and worse,I got hit with a humongous tax bill that defies all logical calculations
Date published: 2021-03-02
Rated 4 out of 5 by
vickyval from
very good
i thought it was good although i didnt receive my return from 2019
Date published: 2021-03-02
Rated 3 out of 5 by
Michael1515 from
Turbotax was very troublesome this year but.......
Turbotax for this first time in 4 years was troublesome this year. It wouldn't let me e-file. Kept saying it was missing a document. I contact support and they said the only way I could file was by mail. Well if you're paying for the service I don't wanna mail it when I paid to do it all and e-file it as well. That being said it had nothing to do with a missing document which it took me 2 weeks to figure this out myself. Long story short I deleted my state return and then it asked me to pay for state. I think what happened was before when I e-filed it never asked me to pay for state. So really it was turbotax algorithm that messed it all up. To top that off it kept trying to add an extra W-2 after I deleted and filled out a new state. I think they were trying to get me to pay for upgraded services in the end but I wasn't about to pay more than I had too. Especially since I knew more about their software than customer service did. So save yourself some time and if you're getting this error. Delete your state return and then logout and log back in and it should work. But be aware more mistakes may popup even tho they're correct. Just double check all of the numbers and make sure they aren't trying to get you to pay for the live service for more than a $100. Overall I give it 3 stars because I was able to finally submit my returns but it took me 2 extra weeks and I probably could of almost had my refund by now.
Date published: 2021-03-02
Rated 5 out of 5 by
Jonas10 from
Taxes made easy for all!
Easy to use. Comprehensive information. Easy to understand.
All TurboTax® Offerings Reviews - Page 1349
Date published: 2021-03-02