TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
StacR from
Not as user friendly this year
I use Turbo Tax because it shows up when I am logged into USAA, but USAA was not an option as a bank to automatically load information. Also, I have no idea if I did my taxes correctly because I was unable to put in my Military Retirement 1099-R under my name, only my husband. It was not smooth as it normally has been.
Date published: 2022-04-16
Rated 1 out of 5 by
ElonMuask from
It just continui to get worst every year.
This year was SUPER confusing. And customer service is NON-existent. This will be my last and final year with Turbo Tax. I'm going to try H&R block next year
Date published: 2022-04-16
Rated 1 out of 5 by
MacandMika from
Turbo Tax Business is useless for MI returns
MI returns must be filed electronically but TurboTax is not an approved e-file company by the State of MI, Treasury Department. I paid for MI state tax submission but at the end was informed that MI 1041 could not be e-filed. MI requires that all 1041 forms be e-filed. Turbo did not offer a suggestion as to how I should e-file. MI won't accept mailed 1041's. So, I spent $ to do state returns that can't be sent through Turbo Tax. Plus, while doing the 1041 MI taxes with TurboTax I was asked to provide a fiduciary number, which I don't have and never had. I am a trustee of the trust and have always filed as self-prepared. Also, the name of the trust was highlighted as needing a change, but the name was correct. Given these two issues, the program went into a continuous loop that I couldn't move past. Very frustrating! I am an experiences TurboTax user. This was the worst experience.
Date published: 2022-04-16
Rated 5 out of 5 by
PedroCIbanez from
Consistent and Easy
I have been using TurboTax for years. It is the best way to prepare your taxes if you decide not to hire a CPA.
Date published: 2022-04-16
Rated 5 out of 5 by
rlbfalcon from
Easy as Pie
Was very easy even though I had several unusual filings
Date published: 2022-04-16
Rated 5 out of 5 by
Inkie2022 from
Turbo Tax
Turbo Tax makes filing easy and stress free, used it now for eight years.
Date published: 2022-04-16
Rated 4 out of 5 by
starpile from
took me down the list well
liked how it downloaded w2 info from my company very nice
Date published: 2022-04-16
Rated 5 out of 5 by
prp38 from
Love Turbo Tax
Ease of use, easy of understanding, ability to find additional explanations quickly. Scrolling through each page of what you have or have not completed can get tedious with itemized deductions, but not a major issue.
Date published: 2022-04-16
Rated 5 out of 5 by
Cias 57 from
Awesome
My way of filing for the last 5 years and don't plan to change.
Date published: 2022-04-16
Rated 5 out of 5 by
Cooleemee Edd from
Did it again, TurboTax!
This year's taxes were vastly more complex than ever before and I had my doubts about whether I could do them "myself," even with TurboTax. I didn't need to fear anything! All of my questions, even those I didn't now to as, were answered.
All TurboTax® Offerings Reviews - Page 1339
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
StacR from
Not as user friendly this year
I use Turbo Tax because it shows up when I am logged into USAA, but USAA was not an option as a bank to automatically load information. Also, I have no idea if I did my taxes correctly because I was unable to put in my Military Retirement 1099-R under my name, only my husband. It was not smooth as it normally has been.
Date published: 2022-04-16
Rated 1 out of 5 by
ElonMuask from
It just continui to get worst every year.
This year was SUPER confusing. And customer service is NON-existent. This will be my last and final year with Turbo Tax. I'm going to try H&R block next year
Date published: 2022-04-16
Rated 1 out of 5 by
MacandMika from
Turbo Tax Business is useless for MI returns
MI returns must be filed electronically but TurboTax is not an approved e-file company by the State of MI, Treasury Department. I paid for MI state tax submission but at the end was informed that MI 1041 could not be e-filed. MI requires that all 1041 forms be e-filed. Turbo did not offer a suggestion as to how I should e-file. MI won't accept mailed 1041's. So, I spent $ to do state returns that can't be sent through Turbo Tax. Plus, while doing the 1041 MI taxes with TurboTax I was asked to provide a fiduciary number, which I don't have and never had. I am a trustee of the trust and have always filed as self-prepared. Also, the name of the trust was highlighted as needing a change, but the name was correct. Given these two issues, the program went into a continuous loop that I couldn't move past. Very frustrating! I am an experiences TurboTax user. This was the worst experience.
Date published: 2022-04-16
Rated 5 out of 5 by
PedroCIbanez from
Consistent and Easy
I have been using TurboTax for years. It is the best way to prepare your taxes if you decide not to hire a CPA.
Date published: 2022-04-16
Rated 5 out of 5 by
rlbfalcon from
Easy as Pie
Was very easy even though I had several unusual filings
Date published: 2022-04-16
Rated 5 out of 5 by
Inkie2022 from
Turbo Tax
Turbo Tax makes filing easy and stress free, used it now for eight years.
Date published: 2022-04-16
Rated 4 out of 5 by
starpile from
took me down the list well
liked how it downloaded w2 info from my company very nice
Date published: 2022-04-16
Rated 5 out of 5 by
prp38 from
Love Turbo Tax
Ease of use, easy of understanding, ability to find additional explanations quickly. Scrolling through each page of what you have or have not completed can get tedious with itemized deductions, but not a major issue.
Date published: 2022-04-16
Rated 5 out of 5 by
Cias 57 from
Awesome
My way of filing for the last 5 years and don't plan to change.
Date published: 2022-04-16
Rated 5 out of 5 by
Cooleemee Edd from
Did it again, TurboTax!
This year's taxes were vastly more complex than ever before and I had my doubts about whether I could do them "myself," even with TurboTax. I didn't need to fear anything! All of my questions, even those I didn't now to as, were answered.
All TurboTax® Offerings Reviews - Page 1339
Date published: 2022-04-16