TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax experts are awesome I used the TurboTax version with the expert help. Amy was absolutely awesome. She did not mind at all that she was dealing with a "senior" who was not as "fast" on the computer as she was. She was upbeat and you could tell that she loved what she was doing helping people. I wholeheartedly recommend this product and their expert services.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy as always I have been using turbo tax for the last 6 years its only become easier and helpful;
Date published: 2021-05-14
Rated 3 out of 5 by from Gets the job done I had to pay the most I have every paid TurboTax this year. On top of that, every time I tried to contact someone for help I would recieve the call and no body would be on the other line. I tried three times and I got a call everytime, but no one on the line to help me. I was able to file in the end, but I might not be using TurboTax next year.
Date published: 2021-05-14
Rated 5 out of 5 by from Fantatic Program A simple and easy way to get your taxes done I highly recommend this program!
Date published: 2021-05-14
Rated 3 out of 5 by from not same as in years gone past Disappointed that Deluxe now requires an additional $45 spent to get state tax program. Also had trouble activating my download and paying for state forms until I found a work around online that recommended changing my screen resolution. Overall not as good an experience as in all the years I used TurboTax before this.
Date published: 2021-05-14
Rated 5 out of 5 by from Great service Great service work well for me. Blah, Blah Blah. ###
Date published: 2021-05-14
Rated 1 out of 5 by from E-file feature is broken e-file feature is broken. Followed the instructions to the letter, but e-file kept being rejected saying 2019 AGI was incorrect but it was not. Had to mail in my return. Will be using a different tax software in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy I had a problem when it came to foreign income - finally solved
Date published: 2021-05-14
Rated 1 out of 5 by from I'm very upset with TurboTax I tried to electronically file my MN state return, paid you $25 to do so, and then you said I could not file electronically because you calculated an $11 penalty for late estimated payment and MN would not allow this. I had all kinds of problems getting TurboTax to print my MN return so I could manually file it, and it was your fault because of your penalty calculation. I want my $25 back and I want an apology!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I really like Turbo Tax I've used Turbo Tax for many years because of its simplicity and accuracy.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1335
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax experts are awesome I used the TurboTax version with the expert help. Amy was absolutely awesome. She did not mind at all that she was dealing with a "senior" who was not as "fast" on the computer as she was. She was upbeat and you could tell that she loved what she was doing helping people. I wholeheartedly recommend this product and their expert services.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy as always I have been using turbo tax for the last 6 years its only become easier and helpful;
Date published: 2021-05-14
Rated 3 out of 5 by from Gets the job done I had to pay the most I have every paid TurboTax this year. On top of that, every time I tried to contact someone for help I would recieve the call and no body would be on the other line. I tried three times and I got a call everytime, but no one on the line to help me. I was able to file in the end, but I might not be using TurboTax next year.
Date published: 2021-05-14
Rated 5 out of 5 by from Fantatic Program A simple and easy way to get your taxes done I highly recommend this program!
Date published: 2021-05-14
Rated 3 out of 5 by from not same as in years gone past Disappointed that Deluxe now requires an additional $45 spent to get state tax program. Also had trouble activating my download and paying for state forms until I found a work around online that recommended changing my screen resolution. Overall not as good an experience as in all the years I used TurboTax before this.
Date published: 2021-05-14
Rated 5 out of 5 by from Great service Great service work well for me. Blah, Blah Blah. ###
Date published: 2021-05-14
Rated 1 out of 5 by from E-file feature is broken e-file feature is broken. Followed the instructions to the letter, but e-file kept being rejected saying 2019 AGI was incorrect but it was not. Had to mail in my return. Will be using a different tax software in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax makes filing taxes easy I had a problem when it came to foreign income - finally solved
Date published: 2021-05-14
Rated 1 out of 5 by from I'm very upset with TurboTax I tried to electronically file my MN state return, paid you $25 to do so, and then you said I could not file electronically because you calculated an $11 penalty for late estimated payment and MN would not allow this. I had all kinds of problems getting TurboTax to print my MN return so I could manually file it, and it was your fault because of your penalty calculation. I want my $25 back and I want an apology!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I really like Turbo Tax I've used Turbo Tax for many years because of its simplicity and accuracy.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1335