TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
Rated 3 out of 5 by from Makes life easier overall, but also has mistakes I'm always flabbergasted that in the "review" section of doing taxes, it finds "errors" of things that supposedly weren't entered... But then I go back to those exact sections and enter in the information, and it still says they're missing. So frustrating. I wish the software were smart enough to force you to answer them correctly the first time you're entering them, and not claim that you made "errors" when there's something wrong with how it's applying things to the form.
Date published: 2021-10-14
Rated 5 out of 5 by from EXCELLENT There is no Small Business owner that i know that enjoys 'doing taxes', but the truth is that TurboTax is so straightforward and useful that the task is not only painless, the process is educational about your own business practices. TurboTax guides me to be a better business person.
Date published: 2021-10-14
Rated 3 out of 5 by from Chat "ended" An expert was helping me for an hour and she couldn't figure out what was wrong and all of. the. sudden. the chat "ended". How weird. Instead of logging off she should have let me chat with another expert that could solve my problem after I payed the upgrade.
Date published: 2021-10-14
Rated 4 out of 5 by from Turbo Tax every year I have not had a problem with Turbo Tax. I have used Turbo Tax for many many years,
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 1319
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
Rated 3 out of 5 by from Makes life easier overall, but also has mistakes I'm always flabbergasted that in the "review" section of doing taxes, it finds "errors" of things that supposedly weren't entered... But then I go back to those exact sections and enter in the information, and it still says they're missing. So frustrating. I wish the software were smart enough to force you to answer them correctly the first time you're entering them, and not claim that you made "errors" when there's something wrong with how it's applying things to the form.
Date published: 2021-10-14
Rated 5 out of 5 by from EXCELLENT There is no Small Business owner that i know that enjoys 'doing taxes', but the truth is that TurboTax is so straightforward and useful that the task is not only painless, the process is educational about your own business practices. TurboTax guides me to be a better business person.
Date published: 2021-10-14
Rated 3 out of 5 by from Chat "ended" An expert was helping me for an hour and she couldn't figure out what was wrong and all of. the. sudden. the chat "ended". How weird. Instead of logging off she should have let me chat with another expert that could solve my problem after I payed the upgrade.
Date published: 2021-10-14
Rated 4 out of 5 by from Turbo Tax every year I have not had a problem with Turbo Tax. I have used Turbo Tax for many many years,
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 1319