TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Could not find last year's filing Really frustrated with my joint filing this year. We have used TurboTax since 2010...every single year. This year it could not find my last year's return so I had to re-enter everything and go thru an extensive process with the IRS to verify who I am. Very unhappy.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax TurboTax always has last year's info to help with this year's numbers, I feel confident that I am doing things right with TurboTax!
Date published: 2022-04-15
Rated 4 out of 5 by from helpful turbo tax was a little confusing but got the job done
Date published: 2022-04-15
Rated 5 out of 5 by from fast and easy They have very great support. I was so worried I wont be able to file my taxes. But turbotax made it happen. Thank you!
Date published: 2022-04-15
Rated 3 out of 5 by from NEED IMPROVEMENT USING SINSE 1991 SOMEWHAT DISAPPOINTED MAY CHANGE TO ORHER BRAND
Date published: 2022-04-15
Rated 5 out of 5 by from Wouldn't file any other way than through Turbo Tax They make the whole thing very easy. All of the experts have been friendly, approachable and very professional.
Date published: 2022-04-15
Rated 3 out of 5 by from Not happy It needs to be easier to compare your tax situation between married filing jointly and married filing separately. I shouldn't have to enter information more than one time trying to compare the two. I should be able to toggle back and forth and see which situation is best for me and my husband with federal and state taxes. Plus my husband had a 1099R form and the boxes didn't match what was on the online form and no one would help me because I purchased the desktop version. Had the same issue last year. Not happy!!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome tax program This the first year I did my taxes late and the pro gram got me done in record time. Thank you
Date published: 2022-04-15
Rated 3 out of 5 by from Tricksum Two little things. For some reason TurboTax can't bridge all of my previous year data to this year. So I have to manually enter all my data. I think it has to do with Download vs Online. This has happened every year and I have been using TT for at least 15 years. Charges, you have to read very carefully to not incur extra charges that are not needed. My girlfriend did not see the extra 45 dollars she was charged when finishing her E-file. I use TT because the "guide" is much easier than deciphering the actual tax form. That is why I keep returning to them every year. Several years ago my then Wife had a Tax accountant. He would give us a list for forms and statements to bring and charge us quite a bit. TurboTax does the same thing at home for a lot less and most anyone can use the software. A problem with the software is, just getting it started. I bought the CD/Download version at Costco and had a frustrating time finding how to access it. The instructions did not work at all. Kept sending me to the online version which of course wanted to charge me again.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax prep - pretty easy with turbotax Working through the program was easy. I always use the process given with turbotax and I feel it is very thorough and confident that I got my best return.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Could not find last year's filing Really frustrated with my joint filing this year. We have used TurboTax since 2010...every single year. This year it could not find my last year's return so I had to re-enter everything and go thru an extensive process with the IRS to verify who I am. Very unhappy.
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax TurboTax always has last year's info to help with this year's numbers, I feel confident that I am doing things right with TurboTax!
Date published: 2022-04-15
Rated 4 out of 5 by from helpful turbo tax was a little confusing but got the job done
Date published: 2022-04-15
Rated 5 out of 5 by from fast and easy They have very great support. I was so worried I wont be able to file my taxes. But turbotax made it happen. Thank you!
Date published: 2022-04-15
Rated 3 out of 5 by from NEED IMPROVEMENT USING SINSE 1991 SOMEWHAT DISAPPOINTED MAY CHANGE TO ORHER BRAND
Date published: 2022-04-15
Rated 5 out of 5 by from Wouldn't file any other way than through Turbo Tax They make the whole thing very easy. All of the experts have been friendly, approachable and very professional.
Date published: 2022-04-15
Rated 3 out of 5 by from Not happy It needs to be easier to compare your tax situation between married filing jointly and married filing separately. I shouldn't have to enter information more than one time trying to compare the two. I should be able to toggle back and forth and see which situation is best for me and my husband with federal and state taxes. Plus my husband had a 1099R form and the boxes didn't match what was on the online form and no one would help me because I purchased the desktop version. Had the same issue last year. Not happy!!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome tax program This the first year I did my taxes late and the pro gram got me done in record time. Thank you
Date published: 2022-04-15
Rated 3 out of 5 by from Tricksum Two little things. For some reason TurboTax can't bridge all of my previous year data to this year. So I have to manually enter all my data. I think it has to do with Download vs Online. This has happened every year and I have been using TT for at least 15 years. Charges, you have to read very carefully to not incur extra charges that are not needed. My girlfriend did not see the extra 45 dollars she was charged when finishing her E-file. I use TT because the "guide" is much easier than deciphering the actual tax form. That is why I keep returning to them every year. Several years ago my then Wife had a Tax accountant. He would give us a list for forms and statements to bring and charge us quite a bit. TurboTax does the same thing at home for a lot less and most anyone can use the software. A problem with the software is, just getting it started. I bought the CD/Download version at Costco and had a frustrating time finding how to access it. The instructions did not work at all. Kept sending me to the online version which of course wanted to charge me again.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax prep - pretty easy with turbotax Working through the program was easy. I always use the process given with turbotax and I feel it is very thorough and confident that I got my best return.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1318