TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax Online I love that all the tax forms are immediately accessible and that you can file online. All the tax rules are very clearly explained and how it relates to your tax situation. I did not like that the program costs extra to file a state return. All the information comes from the federal return and the state return should be included in the cost. Also, there are many options that are offered for individual tax situations in the self-employed software. I think it should be mandatory that the user goes through each option on their tax forms or the software needs to cue the user which options to look at specifically.
Date published: 2021-05-14
Rated 5 out of 5 by from Thank you T.T.! Love love love Turbo Tax...use it every year...and went through Tax Preparer's school!
Date published: 2021-05-14
Rated 5 out of 5 by from I wish every app was this easy to use! It took me 15 minutes to file my taxes. It walked through the entire thing. Nothing was confusing.
Date published: 2021-05-14
Rated 5 out of 5 by from Another successful filing season with Turbo Tax I have been using Turbo Tax for nearly 10 years now. Excellent application very user friendly, never had any issues, love the online help options.
Date published: 2021-05-14
Rated 2 out of 5 by from TurboTax 2020 - not as good as it used to be. All of the prompts for "Experts" and additional money for "feature not included" very annoying. Process is no longer as easy as it has been in the past. The "logical flow" thru the process is not good... confusing and difficult to use. OTR truckers better know what they're allowed to do and what not to do, because TTax will never bring it up. NO LONGER HAPPY WITH TURBOTAX, VERY DISAPPOINTED. Will be shopping for another product if you don't make it as good as it used to be.
Date published: 2021-05-14
Rated 1 out of 5 by from WORST EVEVR I've been using this program practically since it came out. I will NEVER do so again. It was the most frustrating thing ever. You dropped the ball Turbo Ta. Moving on from your hot mess
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Is Great I love it it. Makes taxes easy. I do it every year because they have all last years info.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax wins again! I had such a great experience filing with TurboTax this year. Typically I do my taxes myself but due to me living in multiple states last year I got stumped. That is when I decided to try this e-filing option with an agent online. My agent was very attentive to my situation and was able to get the most out of my refund. I will definitely use this service again next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax simple easy to use made self preparing less complicates.
Date published: 2021-05-14
Rated 4 out of 5 by from Very Good but Can Improve! TurboTax is awesome however there is room for improvement. One area in particular is the inability to view my tax report of as I go. The program only makes it available at the end prior to filing. I would like to have the option to see my reports at any time by the click of a button.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Online I love that all the tax forms are immediately accessible and that you can file online. All the tax rules are very clearly explained and how it relates to your tax situation. I did not like that the program costs extra to file a state return. All the information comes from the federal return and the state return should be included in the cost. Also, there are many options that are offered for individual tax situations in the self-employed software. I think it should be mandatory that the user goes through each option on their tax forms or the software needs to cue the user which options to look at specifically.
Date published: 2021-05-14
Rated 5 out of 5 by from Thank you T.T.! Love love love Turbo Tax...use it every year...and went through Tax Preparer's school!
Date published: 2021-05-14
Rated 5 out of 5 by from I wish every app was this easy to use! It took me 15 minutes to file my taxes. It walked through the entire thing. Nothing was confusing.
Date published: 2021-05-14
Rated 5 out of 5 by from Another successful filing season with Turbo Tax I have been using Turbo Tax for nearly 10 years now. Excellent application very user friendly, never had any issues, love the online help options.
Date published: 2021-05-14
Rated 2 out of 5 by from TurboTax 2020 - not as good as it used to be. All of the prompts for "Experts" and additional money for "feature not included" very annoying. Process is no longer as easy as it has been in the past. The "logical flow" thru the process is not good... confusing and difficult to use. OTR truckers better know what they're allowed to do and what not to do, because TTax will never bring it up. NO LONGER HAPPY WITH TURBOTAX, VERY DISAPPOINTED. Will be shopping for another product if you don't make it as good as it used to be.
Date published: 2021-05-14
Rated 1 out of 5 by from WORST EVEVR I've been using this program practically since it came out. I will NEVER do so again. It was the most frustrating thing ever. You dropped the ball Turbo Ta. Moving on from your hot mess
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Is Great I love it it. Makes taxes easy. I do it every year because they have all last years info.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax wins again! I had such a great experience filing with TurboTax this year. Typically I do my taxes myself but due to me living in multiple states last year I got stumped. That is when I decided to try this e-filing option with an agent online. My agent was very attentive to my situation and was able to get the most out of my refund. I will definitely use this service again next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax simple easy to use made self preparing less complicates.
Date published: 2021-05-14
Rated 4 out of 5 by from Very Good but Can Improve! TurboTax is awesome however there is room for improvement. One area in particular is the inability to view my tax report of as I go. The program only makes it available at the end prior to filing. I would like to have the option to see my reports at any time by the click of a button.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1314