TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great step by step process very easy to use, and if there is any confusion you can get live help within minutes.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and convenient. Turbo Tax is easy to use and a convenient way for tax preparation. It also helps you avoid certain unnecessary fees. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from it's easy it's easy1234567890111111111111111111111111111111111111111111111111
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is super easy to use and helpful I’ve been using turbo tax for five years now and it’s always so simple and fast to use!
Date published: 2022-04-16
Rated 5 out of 5 by from Your company and workers are AWSOME! I didn't have to engage with anyone tonight but last year I did and the guy that talked me throughout my tax application was a great and knowledgeable person. From his help last year I was able to do it on my own this year.
Date published: 2022-04-16
Rated 2 out of 5 by from TT Experience I feel it's too high considering it's e filling. I will be going to a preparer next year who doesn't charge as much. Chalk it up to a lesson learned.
Date published: 2022-04-16
Rated 2 out of 5 by from Good product but e-filing and 1095-A needs repair. I have been using TurboTax for decades. It's really easy to use and generally a good product. However, there are a couple of serious issues that MUST be fixed before I would recommend this product to anyone. First, one is e-filing. They say it's free, but who wants to e-file their federal tax and not e-file their state tax as well. So, they charge you $25 to e-file the state tax, but if the federal tax return is rejected then the state tax return is rejected as well. The problem is always AGI. If the feds make any changes to your return that affects your AGI, then e-filing will not work. Why collect my drivers license information and claim it's another way to verify my identity? If the AGI doesn't match what the feds say....NO E-filing for YOU. Game, set, match. So, I decide not to e-file. I go into TT and tell them I'm going to paper file. They acknowledge that I'm going to paper file and walk me through all the steps necessary to paper file. So, why is it that when I look at my return, I still get the message that my return has been "rejected". TT should update my file to show that I have paper filed the returns, and TT should AUTOMATICALLY refund my $25. The second issue is with the 1095-A form. Why do we have to hunt it down? Why do we have to do a search then "jump to the form". It should be included in the natural flow of working through your taxes. Because of these two persistent issues. I would not recommend this software.
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Premier This tool is so easy to use and there is so much information to help you when you get stuck. If you want to royal treatment, pay for the live assistance....better and more efficient than hiring a private accountant.
Date published: 2022-04-16
Rated 4 out of 5 by from worked as it should worked as it should. what can i say. its tax season.
Date published: 2022-04-16
Rated 5 out of 5 by from The experts are AMAZING!! I had more questions than ever. I had to call twice, both times I got wonderful women that answered all my questions and made me feel at ease.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great step by step process very easy to use, and if there is any confusion you can get live help within minutes.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and convenient. Turbo Tax is easy to use and a convenient way for tax preparation. It also helps you avoid certain unnecessary fees. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from it's easy it's easy1234567890111111111111111111111111111111111111111111111111
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is super easy to use and helpful I’ve been using turbo tax for five years now and it’s always so simple and fast to use!
Date published: 2022-04-16
Rated 5 out of 5 by from Your company and workers are AWSOME! I didn't have to engage with anyone tonight but last year I did and the guy that talked me throughout my tax application was a great and knowledgeable person. From his help last year I was able to do it on my own this year.
Date published: 2022-04-16
Rated 2 out of 5 by from TT Experience I feel it's too high considering it's e filling. I will be going to a preparer next year who doesn't charge as much. Chalk it up to a lesson learned.
Date published: 2022-04-16
Rated 2 out of 5 by from Good product but e-filing and 1095-A needs repair. I have been using TurboTax for decades. It's really easy to use and generally a good product. However, there are a couple of serious issues that MUST be fixed before I would recommend this product to anyone. First, one is e-filing. They say it's free, but who wants to e-file their federal tax and not e-file their state tax as well. So, they charge you $25 to e-file the state tax, but if the federal tax return is rejected then the state tax return is rejected as well. The problem is always AGI. If the feds make any changes to your return that affects your AGI, then e-filing will not work. Why collect my drivers license information and claim it's another way to verify my identity? If the AGI doesn't match what the feds say....NO E-filing for YOU. Game, set, match. So, I decide not to e-file. I go into TT and tell them I'm going to paper file. They acknowledge that I'm going to paper file and walk me through all the steps necessary to paper file. So, why is it that when I look at my return, I still get the message that my return has been "rejected". TT should update my file to show that I have paper filed the returns, and TT should AUTOMATICALLY refund my $25. The second issue is with the 1095-A form. Why do we have to hunt it down? Why do we have to do a search then "jump to the form". It should be included in the natural flow of working through your taxes. Because of these two persistent issues. I would not recommend this software.
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Premier This tool is so easy to use and there is so much information to help you when you get stuck. If you want to royal treatment, pay for the live assistance....better and more efficient than hiring a private accountant.
Date published: 2022-04-16
Rated 4 out of 5 by from worked as it should worked as it should. what can i say. its tax season.
Date published: 2022-04-16
Rated 5 out of 5 by from The experts are AMAZING!! I had more questions than ever. I had to call twice, both times I got wonderful women that answered all my questions and made me feel at ease.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1314