TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
Rated 5 out of 5 by from Best tax filing software I've used Great product... Easy to use and works to get the best return possible!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Works extremely well for us Easy to navigate and comprehensive. Have been a Turbo Tax user for many years and will remain one.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Generally a great product. This year I wanted to downgrade and use the Deluxe vs the Premiere and it was not easy to do. I ended up creating a new account to process my tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Easiest Year Yet Maybe I was more organized this year, but there was no swearing or gnashing of teeth this year. Application was helpful, easy to navigate and only had one problem. When I went to answer a phone call and returned to the computer, the page had frozen. Had to go back to that section and "continue", answer yes and no questions on each page again. Luckily the data I had previously entered was still there.
Date published: 2021-05-14
Rated 5 out of 5 by from It is easy I have used Turbo Tax for 10 years. It is a solid product. The least favorite part is when teh advertisement says it is free...it never is. It always charges my credit card.
Date published: 2021-05-14
Rated 2 out of 5 by from telephone support was very helpful Needed telephone support to gar past override problem for state tax. Also there is no provision to enter estimated state tax payments except directly in the forms (if you remember to do this because it never prompts for that,
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is Ok for the Simple Things I have purchased and used Turbo Tax since it came out. Prior to that I used tax forms, a pencil, and a calculator, I purchased my first home in 1979, and have bought and sold six homes, and relocated with benefits by a large corporation six times. Turbo Tax is ok for the Simple Things. When you go beyond the W-2 form source of income, purchase and home and begin to invest, or inherit resources from your parents, you pretty well need to read and understand the IRS publications to know what you are entering and agreeing to is correct, it does do the calculations for you - that is a clear positive (though understanding them requires going back to reading the IRS Pubs). If you own your own home, and make it up past interest & dividends on investments - again, know your stuff. If you make it to Oil and Gas Royalties, you are on your own.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax Helps File Taxes In the past I have had great experiences with this product. Today I had high anxiety as I went through the steps to file . The prompt are good and the format is easy to follow. I did have a huge panic attack when it came time for doing state taxes. I spent half my day trying to get help and info the program said it required from Intuit in order to proceed. The program instructed me to contact a sales rep at a given phone no.I called and got a useless reco rding.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1311
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
Rated 5 out of 5 by from Best tax filing software I've used Great product... Easy to use and works to get the best return possible!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Works extremely well for us Easy to navigate and comprehensive. Have been a Turbo Tax user for many years and will remain one.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Generally a great product. This year I wanted to downgrade and use the Deluxe vs the Premiere and it was not easy to do. I ended up creating a new account to process my tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Easiest Year Yet Maybe I was more organized this year, but there was no swearing or gnashing of teeth this year. Application was helpful, easy to navigate and only had one problem. When I went to answer a phone call and returned to the computer, the page had frozen. Had to go back to that section and "continue", answer yes and no questions on each page again. Luckily the data I had previously entered was still there.
Date published: 2021-05-14
Rated 5 out of 5 by from It is easy I have used Turbo Tax for 10 years. It is a solid product. The least favorite part is when teh advertisement says it is free...it never is. It always charges my credit card.
Date published: 2021-05-14
Rated 2 out of 5 by from telephone support was very helpful Needed telephone support to gar past override problem for state tax. Also there is no provision to enter estimated state tax payments except directly in the forms (if you remember to do this because it never prompts for that,
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is Ok for the Simple Things I have purchased and used Turbo Tax since it came out. Prior to that I used tax forms, a pencil, and a calculator, I purchased my first home in 1979, and have bought and sold six homes, and relocated with benefits by a large corporation six times. Turbo Tax is ok for the Simple Things. When you go beyond the W-2 form source of income, purchase and home and begin to invest, or inherit resources from your parents, you pretty well need to read and understand the IRS publications to know what you are entering and agreeing to is correct, it does do the calculations for you - that is a clear positive (though understanding them requires going back to reading the IRS Pubs). If you own your own home, and make it up past interest & dividends on investments - again, know your stuff. If you make it to Oil and Gas Royalties, you are on your own.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax Helps File Taxes In the past I have had great experiences with this product. Today I had high anxiety as I went through the steps to file . The prompt are good and the format is easy to follow. I did have a huge panic attack when it came time for doing state taxes. I spent half my day trying to get help and info the program said it required from Intuit in order to proceed. The program instructed me to contact a sales rep at a given phone no.I called and got a useless reco rding.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1311