TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
Rated 1 out of 5 by from Worst Version Yet Definitely more difficult to file this year. Guidance was lacking.
Date published: 2022-04-16
Rated 4 out of 5 by from first time doing taxes by myself. It was pretty m Specialist were very helpful. Lakisha (hope I spelled that right) was very patient with me & found the answers I needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Definitely Turbo Tax is amazing! My experience using Turbo Tax for filing my income tax for the last six years has been beneficial for the information they put in the Learn more sections and the fact that this instrument is relatively easy to use. Turbo Tax takes you step by step through all the things you need to know to help you to get the best opportunity for tax returns.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is ok Some of the missing information notice, didn't explain what was missing. So I'm sending this off blind, hoping that I enter the correct 'missing information' in the correct area/box??? who knows!! TurboTax's is so confusing and vague even when trying to search what something meant. Hoping for the best, that the IRS accepts my tax file.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy and very user friendly... anyone can use it!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful My experience was great. It was very easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from tHANK YIU Great..Thak you for the easyness-Really great! user friendly
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax was easy I used to be old fasion and get 1040 & form(s) from the library. I'm back to doing taxes myself!!!
Date published: 2022-04-16
Rated 5 out of 5 by from They do make it so simple...thank you Well after the covid ended and life was more open I was hesitant to file due to no income but thanks to turbo I'll be able to have a car again
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
Rated 1 out of 5 by from Worst Version Yet Definitely more difficult to file this year. Guidance was lacking.
Date published: 2022-04-16
Rated 4 out of 5 by from first time doing taxes by myself. It was pretty m Specialist were very helpful. Lakisha (hope I spelled that right) was very patient with me & found the answers I needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Definitely Turbo Tax is amazing! My experience using Turbo Tax for filing my income tax for the last six years has been beneficial for the information they put in the Learn more sections and the fact that this instrument is relatively easy to use. Turbo Tax takes you step by step through all the things you need to know to help you to get the best opportunity for tax returns.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is ok Some of the missing information notice, didn't explain what was missing. So I'm sending this off blind, hoping that I enter the correct 'missing information' in the correct area/box??? who knows!! TurboTax's is so confusing and vague even when trying to search what something meant. Hoping for the best, that the IRS accepts my tax file.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy and very user friendly... anyone can use it!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful My experience was great. It was very easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from tHANK YIU Great..Thak you for the easyness-Really great! user friendly
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax was easy I used to be old fasion and get 1040 & form(s) from the library. I'm back to doing taxes myself!!!
Date published: 2022-04-16
Rated 5 out of 5 by from They do make it so simple...thank you Well after the covid ended and life was more open I was hesitant to file due to no income but thanks to turbo I'll be able to have a car again
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1299