TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Unadvertised extra fees. the programs seems ok, guiding through steps to file both federal and state returns. but at the very end they surprise you with extra fees for state, and also there is a fee for payment; comes out be just as costly as hiring an accountant. a big turn off, not a fan... will look for other options next year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax: Taxes Made Easy This is probably my 8th or 9th year using TurboTax and I love it. We had some unique tax situations this past year and the TurboTax automated process made it easy to understand each step, collect the necessary paperwork, and provide the required information. Will continue to use TurboTax for my federal and state needs.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy! Rachel was so very helpful. She was so kind and knowledgeable. She is a true asset to the turbo tax team! Thanks!
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is great Ive been filing my taxes with turbo tax for 8 years and never had an issue. always a great service. highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Very Intuitive As always Turbo Tax made tax preparation simple and error-free
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax provided everything I needed to successfully efile my taxes. Also used the live chat feature to help with questions. The support person was great. She was patient, researched my problem, and helped me to fix it. It was an excellent, professional experience.
Date published: 2022-04-18
Rated 5 out of 5 by from love Turbo Tax, it makes filing taxes easy The step by step instructions of Turbo Tax is awesome. The tax preparation software around.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy a great way to do your taxes I will use this every year
Date published: 2022-04-18
Rated 4 out of 5 by from Love turbo tax Everything worked out great except they keep rejecting my application
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax 2021 has gotten bloated and slow On my Quad-core Windows 10 system it takes several seconds (yes, seconds) for TurboTax to accept new data into each field. There were so many errors caused by this it was very frustrating. I would type in a value, see nothing, type it again, then both entries would be entered. So disappointed. And that's without the confusion of being an Uber driver for the last tax year. There is basically no support for figuring out how to enter Uber driving information - at least there wasn't in 2020. Maybe there was for 2021 but I didn't drive last year. If you drive for Uber you probably want to try a different program.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unadvertised extra fees. the programs seems ok, guiding through steps to file both federal and state returns. but at the very end they surprise you with extra fees for state, and also there is a fee for payment; comes out be just as costly as hiring an accountant. a big turn off, not a fan... will look for other options next year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax: Taxes Made Easy This is probably my 8th or 9th year using TurboTax and I love it. We had some unique tax situations this past year and the TurboTax automated process made it easy to understand each step, collect the necessary paperwork, and provide the required information. Will continue to use TurboTax for my federal and state needs.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy! Rachel was so very helpful. She was so kind and knowledgeable. She is a true asset to the turbo tax team! Thanks!
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is great Ive been filing my taxes with turbo tax for 8 years and never had an issue. always a great service. highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Very Intuitive As always Turbo Tax made tax preparation simple and error-free
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome experience Turbo Tax provided everything I needed to successfully efile my taxes. Also used the live chat feature to help with questions. The support person was great. She was patient, researched my problem, and helped me to fix it. It was an excellent, professional experience.
Date published: 2022-04-18
Rated 5 out of 5 by from love Turbo Tax, it makes filing taxes easy The step by step instructions of Turbo Tax is awesome. The tax preparation software around.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy a great way to do your taxes I will use this every year
Date published: 2022-04-18
Rated 4 out of 5 by from Love turbo tax Everything worked out great except they keep rejecting my application
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax 2021 has gotten bloated and slow On my Quad-core Windows 10 system it takes several seconds (yes, seconds) for TurboTax to accept new data into each field. There were so many errors caused by this it was very frustrating. I would type in a value, see nothing, type it again, then both entries would be entered. So disappointed. And that's without the confusion of being an Uber driver for the last tax year. There is basically no support for figuring out how to enter Uber driving information - at least there wasn't in 2020. Maybe there was for 2021 but I didn't drive last year. If you drive for Uber you probably want to try a different program.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1283