TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Ok in a pinch I have used Turbo Tax in prior years, but I think it leaves a lot to be desired if you have an idea of what you need. If you have a very basic return, it's pretty good. If you know you need certain things, it's often difficult to find them and/or you can't access them at all. Pretty disappointed this year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax has been consistently good. Over the past few years, I have used Turbotax. Their service has been consistently good and excellent. This is especially true at times where one is caught up in the daily activities of life and it's motions and forgets about the tax deadline. Turbotax has come through in a clutch and does help save time. Overall, I would also claim it to be easier and cheaper than traditional tax offices. I am capable of doing my own taxes, but turbotax has been great for efficiency and time. It makes the tasks of doing taxes a lot less daunting. (Especially true if you've used them in years prior, as there is a lot of simplicity with retained information.)
Date published: 2022-04-18
Rated 5 out of 5 by from Easy This was easy. Took about 20 minutes. Had to stop a couple times and it fired up where it left off
Date published: 2022-04-18
Rated 4 out of 5 by from Not bad! Pretty simple, was overall pleased with the process
Date published: 2022-04-18
Rated 5 out of 5 by from Crazy Year but simple tax return This was a crazy year to say the least and I was a bit nervous about making sure my taxes were done right. Turbo Tax was the answer
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is a great program work well, seems to have latest information. Always up to date
Date published: 2022-04-18
Rated 1 out of 5 by from Would Not Start/Process CA Return after download Software glitch in Turbotax would not allow me to do my CA return. Downloaded the "free" software, but would not start the state forms nor transfer over any info from 1040. Kept in an infinite loop of start state return, asked to download software, told me software is up to date, and then sent back to start state return screen again. Will either have to completely redo my return and try it again, or do my CA100 by hand. Terrible outcome on tax day.
Date published: 2022-04-18
Rated 5 out of 5 by from It is Awsome It was easy to use and efficient. I loved it and will use it again.
Date published: 2022-04-18
Rated 2 out of 5 by from Do you test? We really like to use Turbo Tax - have for years. Yet there are still GLARING usability issues particularly in the filing portion of your system. Check boxes are formatted such that 'continue' boxes are NOT visible. Very illogical and confusing explanations. Repetitive presentations that make you wonder what the heck you are asking for .....again. Give me a call and I'll be glad to help you SEE all of this
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo Tax, like the others just more expensive. The price for the same exact services went up about 40% this year as compared to last year. If they keep this up they will not have me as a customer next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Ok in a pinch I have used Turbo Tax in prior years, but I think it leaves a lot to be desired if you have an idea of what you need. If you have a very basic return, it's pretty good. If you know you need certain things, it's often difficult to find them and/or you can't access them at all. Pretty disappointed this year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax has been consistently good. Over the past few years, I have used Turbotax. Their service has been consistently good and excellent. This is especially true at times where one is caught up in the daily activities of life and it's motions and forgets about the tax deadline. Turbotax has come through in a clutch and does help save time. Overall, I would also claim it to be easier and cheaper than traditional tax offices. I am capable of doing my own taxes, but turbotax has been great for efficiency and time. It makes the tasks of doing taxes a lot less daunting. (Especially true if you've used them in years prior, as there is a lot of simplicity with retained information.)
Date published: 2022-04-18
Rated 5 out of 5 by from Easy This was easy. Took about 20 minutes. Had to stop a couple times and it fired up where it left off
Date published: 2022-04-18
Rated 4 out of 5 by from Not bad! Pretty simple, was overall pleased with the process
Date published: 2022-04-18
Rated 5 out of 5 by from Crazy Year but simple tax return This was a crazy year to say the least and I was a bit nervous about making sure my taxes were done right. Turbo Tax was the answer
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is a great program work well, seems to have latest information. Always up to date
Date published: 2022-04-18
Rated 1 out of 5 by from Would Not Start/Process CA Return after download Software glitch in Turbotax would not allow me to do my CA return. Downloaded the "free" software, but would not start the state forms nor transfer over any info from 1040. Kept in an infinite loop of start state return, asked to download software, told me software is up to date, and then sent back to start state return screen again. Will either have to completely redo my return and try it again, or do my CA100 by hand. Terrible outcome on tax day.
Date published: 2022-04-18
Rated 5 out of 5 by from It is Awsome It was easy to use and efficient. I loved it and will use it again.
Date published: 2022-04-18
Rated 2 out of 5 by from Do you test? We really like to use Turbo Tax - have for years. Yet there are still GLARING usability issues particularly in the filing portion of your system. Check boxes are formatted such that 'continue' boxes are NOT visible. Very illogical and confusing explanations. Repetitive presentations that make you wonder what the heck you are asking for .....again. Give me a call and I'll be glad to help you SEE all of this
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo Tax, like the others just more expensive. The price for the same exact services went up about 40% this year as compared to last year. If they keep this up they will not have me as a customer next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1274