TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent Difficult to get a compatible expert.....lost a couple Two ladies who helped me through every point were outstanding, both senior and experienced and extremely positive.
Date published: 2021-05-15
Rated 2 out of 5 by from Why can’t you change your purchase? I switched to TurboTax after having extreme issues with Taxhawk. Taxhawk miss-filed our taxes for 2019 and caused problems that continue to this year. After having several attempts rejected I desperately wanted to go back and add a professional to fix the issue. Good luck with that. Could not find a way to get the help I need. It’s like Walmart locking the door when all you need to do is go back and get the ketchup.
Date published: 2021-05-15
Rated 5 out of 5 by from YES THANK YOU. MOHAMMED IT WAS A GREAT EXPERIENCE BECAUSE OF MOHAMMED. I APPRECIATE THE FACT THAT TURBO TAX BLOCKS MY SSN.
Date published: 2021-05-15
Rated 5 out of 5 by from Glitch fixed (photo of 10-99) Well after 7 years, it glitches. Said I owed over 93 million dollars on 56 thousand income. Because I captured an unemployment 10-99. The rep was a huge help. 10 stars for her!!!!! She fixed it
Date published: 2021-05-15
Rated 3 out of 5 by from Hidden fees at the end and limited options Be clear about ALL FEES associated with this service
Date published: 2021-05-15
Rated 5 out of 5 by from My second time and it a great experience I am very pleased I pick intuit turbotax to file my taxes this year again, step by step and gather all the information quick and accurate. easy to follow instructions. Thanks
Date published: 2021-05-15
Rated 1 out of 5 by from Glitch with software would not let me efile I have used turbotax for years but never for business. I was not satisfied with this software. It kept requiring me to upload Form 2553 to elect S-Corp status when I already have IRS approval to be an S-Corp. I spent 45 minutes on the phone with Turbotax and they could not fix the problem. I was not able to e file with this software issue.
Date published: 2021-05-15
Rated 3 out of 5 by from turbotax ok filing terrible I could not e-file my returns. keep getting rejected. couldn't figure out why and turbo tax was zero help. ended up mailing
Date published: 2021-05-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME THIS SERVICE WAS CLEAR AND PRECISE I WOULD RECCOMEND TO EVERYONE IT WAS EASY FOR ME TO FILE MY TAXES WITH TURBOTAX
Date published: 2021-05-15
Rated 5 out of 5 by from All made simple but accurate Second-year using Turbo very pleased with its forward and smooth tracking! Will recommend and continue your service thanks.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Difficult to get a compatible expert.....lost a couple Two ladies who helped me through every point were outstanding, both senior and experienced and extremely positive.
Date published: 2021-05-15
Rated 2 out of 5 by from Why can’t you change your purchase? I switched to TurboTax after having extreme issues with Taxhawk. Taxhawk miss-filed our taxes for 2019 and caused problems that continue to this year. After having several attempts rejected I desperately wanted to go back and add a professional to fix the issue. Good luck with that. Could not find a way to get the help I need. It’s like Walmart locking the door when all you need to do is go back and get the ketchup.
Date published: 2021-05-15
Rated 5 out of 5 by from YES THANK YOU. MOHAMMED IT WAS A GREAT EXPERIENCE BECAUSE OF MOHAMMED. I APPRECIATE THE FACT THAT TURBO TAX BLOCKS MY SSN.
Date published: 2021-05-15
Rated 5 out of 5 by from Glitch fixed (photo of 10-99) Well after 7 years, it glitches. Said I owed over 93 million dollars on 56 thousand income. Because I captured an unemployment 10-99. The rep was a huge help. 10 stars for her!!!!! She fixed it
Date published: 2021-05-15
Rated 3 out of 5 by from Hidden fees at the end and limited options Be clear about ALL FEES associated with this service
Date published: 2021-05-15
Rated 5 out of 5 by from My second time and it a great experience I am very pleased I pick intuit turbotax to file my taxes this year again, step by step and gather all the information quick and accurate. easy to follow instructions. Thanks
Date published: 2021-05-15
Rated 1 out of 5 by from Glitch with software would not let me efile I have used turbotax for years but never for business. I was not satisfied with this software. It kept requiring me to upload Form 2553 to elect S-Corp status when I already have IRS approval to be an S-Corp. I spent 45 minutes on the phone with Turbotax and they could not fix the problem. I was not able to e file with this software issue.
Date published: 2021-05-15
Rated 3 out of 5 by from turbotax ok filing terrible I could not e-file my returns. keep getting rejected. couldn't figure out why and turbo tax was zero help. ended up mailing
Date published: 2021-05-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME THIS SERVICE WAS CLEAR AND PRECISE I WOULD RECCOMEND TO EVERYONE IT WAS EASY FOR ME TO FILE MY TAXES WITH TURBOTAX
Date published: 2021-05-15
Rated 5 out of 5 by from All made simple but accurate Second-year using Turbo very pleased with its forward and smooth tracking! Will recommend and continue your service thanks.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1273