TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
Rated 5 out of 5 by from Simple Thank you. It was so easy I was able to go brain-dead a few times and still complete my taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Utterly frustrating. Can't edit forms The live support was AMAZING. But I shouldn't have needed it. There is a glitch in TurboTax online if you have to file a form 5049 and are married filing separately. It took 3 days and multiple people to come up with a hack to get around the glitch in the software. Now I can't file electronically because it doesn't recognize us. So so so so so frustrating.
Date published: 2021-05-13
Rated 5 out of 5 by from Always use turbotax Another year completed! Great service! We will use it again next year!
Date published: 2021-05-13
Rated 3 out of 5 by from Download confusing If you purchase a copy of Deluxe from a store (Target), it gets very confusing to get it using the downloaded using the key code. Last year i ended up using the online purchase copy which is $50+ more expensive and does not include a free State download.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1255
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
Rated 5 out of 5 by from Simple Thank you. It was so easy I was able to go brain-dead a few times and still complete my taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Utterly frustrating. Can't edit forms The live support was AMAZING. But I shouldn't have needed it. There is a glitch in TurboTax online if you have to file a form 5049 and are married filing separately. It took 3 days and multiple people to come up with a hack to get around the glitch in the software. Now I can't file electronically because it doesn't recognize us. So so so so so frustrating.
Date published: 2021-05-13
Rated 5 out of 5 by from Always use turbotax Another year completed! Great service! We will use it again next year!
Date published: 2021-05-13
Rated 3 out of 5 by from Download confusing If you purchase a copy of Deluxe from a store (Target), it gets very confusing to get it using the downloaded using the key code. Last year i ended up using the online purchase copy which is $50+ more expensive and does not include a free State download.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1255