TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Turbo Tax use to be better E-file was rejected; TT said there were 'Fix my return' or 'Revisit' buttons. None exist in my deluxe download version. Tried to find the problem and re-file four times.TT now says I have not filed but have reached my e-file limit. Can't find any customer support to help solve the problem. Used TT for over 30 years (first versions used DOS and came on floppy disks -- remember those?)
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax has worked great most of the time Used TT for many years and i has been very helpful, have had a couple of issues in the past that could not be resolved but other than that it has been great.
Date published: 2022-04-16
Rated 4 out of 5 by from Long time customer Great product... I did have problems this year when I pressed enter on a screen, it would skip the next screen altogether...
Date published: 2022-04-16
Rated 3 out of 5 by from constantly spamming me through the process Takes forever. Constantly provoking me to upgrade, already too expensive for what it is.
Date published: 2022-04-16
Rated 5 out of 5 by from Satisfy Customer since years I had many special situations due to international move, working and living in 2 different states, and rolling fund in retirement accounts. In each situation I found TurboTax really easy to work with. And more important the Audit protection was really helpful when I got audited (twice so far). You can really sleep with peace of mind when using this product.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use First time filer and it was very easy to use. I had no issues.
Date published: 2022-04-16
Rated 3 out of 5 by from why wasn't it free tons of ads and emails indicating free return but it sure was not!
Date published: 2022-04-16
Rated 5 out of 5 by from awesome i have used it for several yrs and been pleased with it
Date published: 2022-04-16
Rated 5 out of 5 by from Makes Taxes Easy It does the math for me. Knows all the right questions.
Date published: 2022-04-16
Rated 2 out of 5 by from Turboo Tax is not awesome Been using this for years , they are so slow to fix problems and constantly deflect issues. Perfect example for three years running there is an error in code for Mortgage Interest Deduction, it cant or wont calculate a refi and when you end of having two interest deductions in the same year they cant figure it out. Its all over their forums people constantly complaining and no resolution in sight. will be moving to Tax Act next year.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax use to be better E-file was rejected; TT said there were 'Fix my return' or 'Revisit' buttons. None exist in my deluxe download version. Tried to find the problem and re-file four times.TT now says I have not filed but have reached my e-file limit. Can't find any customer support to help solve the problem. Used TT for over 30 years (first versions used DOS and came on floppy disks -- remember those?)
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax has worked great most of the time Used TT for many years and i has been very helpful, have had a couple of issues in the past that could not be resolved but other than that it has been great.
Date published: 2022-04-16
Rated 4 out of 5 by from Long time customer Great product... I did have problems this year when I pressed enter on a screen, it would skip the next screen altogether...
Date published: 2022-04-16
Rated 3 out of 5 by from constantly spamming me through the process Takes forever. Constantly provoking me to upgrade, already too expensive for what it is.
Date published: 2022-04-16
Rated 5 out of 5 by from Satisfy Customer since years I had many special situations due to international move, working and living in 2 different states, and rolling fund in retirement accounts. In each situation I found TurboTax really easy to work with. And more important the Audit protection was really helpful when I got audited (twice so far). You can really sleep with peace of mind when using this product.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use First time filer and it was very easy to use. I had no issues.
Date published: 2022-04-16
Rated 3 out of 5 by from why wasn't it free tons of ads and emails indicating free return but it sure was not!
Date published: 2022-04-16
Rated 5 out of 5 by from awesome i have used it for several yrs and been pleased with it
Date published: 2022-04-16
Rated 5 out of 5 by from Makes Taxes Easy It does the math for me. Knows all the right questions.
Date published: 2022-04-16
Rated 2 out of 5 by from Turboo Tax is not awesome Been using this for years , they are so slow to fix problems and constantly deflect issues. Perfect example for three years running there is an error in code for Mortgage Interest Deduction, it cant or wont calculate a refi and when you end of having two interest deductions in the same year they cant figure it out. Its all over their forums people constantly complaining and no resolution in sight. will be moving to Tax Act next year.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1255