TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Full Live Service is excellent Tax expert Neil was always prompt & informative with all questions and concerns. Excellent service.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent I was concerned when it kept getting rejected,and after confusion of trying to function on my phone,Iwent to computer cafe with phone in hand and got in touch with turbo team specialist and the return was done.
Date published: 2022-04-18
Rated 4 out of 5 by from Still Great but with a hitch Ran into issue with form 8812. It was not adequately covered in help topics. The first time I tried to change my list of dependents being zero, nothing changed. I did it again and finally got past that error and was able to continue with the preparation. First time I have ever had that kind of a problem in more than 25 years of using TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes filing simple Before TurboTax life was agony at tax time. Have been using TT for many years and tax time has no more anxiety.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy Such an easy process and I feel like they looked at everything to make sure I got all the deductions possible.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Product Turbo Tax has improved over the years, and become even more economical. Being able to file Federal as well as multiple state returns for free is great.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo tax was supposed to be free Never again this was supposed to be free and I couldn’t go without paying
Date published: 2022-04-18
Rated 1 out of 5 by from Not to be trusted You should not trust Turbotax with your personal information.
Date published: 2022-04-18
Rated 1 out of 5 by from Bad experience Could not e-file. Tried several times using the fix it but would not do it!
Date published: 2022-04-18
Rated 4 out of 5 by from Please take us to the section with the "Errors' I was very frustrated that there were errors found and no way to go directly to the section to fix them. It just listed the form number and that it needed information in a blank space. Please take us to the section so we know what is needed. I had to do a search to find what the form was to figure out what section to go to.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Full Live Service is excellent Tax expert Neil was always prompt & informative with all questions and concerns. Excellent service.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent I was concerned when it kept getting rejected,and after confusion of trying to function on my phone,Iwent to computer cafe with phone in hand and got in touch with turbo team specialist and the return was done.
Date published: 2022-04-18
Rated 4 out of 5 by from Still Great but with a hitch Ran into issue with form 8812. It was not adequately covered in help topics. The first time I tried to change my list of dependents being zero, nothing changed. I did it again and finally got past that error and was able to continue with the preparation. First time I have ever had that kind of a problem in more than 25 years of using TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes filing simple Before TurboTax life was agony at tax time. Have been using TT for many years and tax time has no more anxiety.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy Such an easy process and I feel like they looked at everything to make sure I got all the deductions possible.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Product Turbo Tax has improved over the years, and become even more economical. Being able to file Federal as well as multiple state returns for free is great.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo tax was supposed to be free Never again this was supposed to be free and I couldn’t go without paying
Date published: 2022-04-18
Rated 1 out of 5 by from Not to be trusted You should not trust Turbotax with your personal information.
Date published: 2022-04-18
Rated 1 out of 5 by from Bad experience Could not e-file. Tried several times using the fix it but would not do it!
Date published: 2022-04-18
Rated 4 out of 5 by from Please take us to the section with the "Errors' I was very frustrated that there were errors found and no way to go directly to the section to fix them. It just listed the form number and that it needed information in a blank space. Please take us to the section so we know what is needed. I had to do a search to find what the form was to figure out what section to go to.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1247